Personnel are friendly however trailer was not the right fit for my unit. Was over 7 hrs away and could not exchange it for the right one.. Need to make sure the unit rented matches for the equipment being transportedBRADFORD R.
Customer Reviews for Safenest Storage Summerville Central
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Stephen N.
Absolutely great as far as I'm concerned!BOBBYE J.
Customer did not leave a comment.MATTHEW H.
Whole evolution worked out well. Truck helped making our move â€œeasierâ€. Only complaint was the ramp was a bit steepâ€¦could have been a few feet longer to make the heavy furniture safer to move. Otherwise, it was a good experience.RONALD M.
I can't remember the young ladies name that was working on 11/20 but her attitude and professionalism was 100%.DANIELLE C.
Customer did not leave a comment.TIMOTHY M.
Customer did not leave a comment.Carl L.
Customer did not leave a comment.JAMES N.
Customer did not leave a comment.TERESA G.
Ms. Jessica Sherman is an outstanding representative for Uhaul. She is awesome. Tanis J Events strongly recommends this location.CHAUNCEY J.
Customer did not leave a comment.MELISSA P.
Nothing. Well managed. Very professional & accommodating!!!robert S.
Customer did not leave a comment.Francisco S.
Don't make me show my drivers license twice.LISA P.
I did not like the return/check-in process...why does everything have to be on-line? there should be a simple paper back-up return form to save time..THOMAS L.
Outstanding customer service!. They always take care of me.Chauncey J.
Fantastic service!Dale B.
I hate to leave a poor review when I didn't deal with any persons since this was a Sunday pickup. But getting a truck with the back locked and no key meant I had to waste my morning going to a store to purchase a grinder to remove the lock when I needed to be loading up the truck since I was under a time constraint like most people are when they move. I waited at the location for over an hour trying to get someone on the phone from uhaul on Sunday and no one would answer. So not only was I mad because the location screwed up, but then uhaul won't even answer the phone. This will be the last time I will rent a uhaul.Matthew S.
Customer did not leave a comment.William M.
Customer did not leave a comment.RONALD KEITH F.
Customer did not leave a comment.Lisa T.
Customer did not leave a comment.ANTHONY E.
Customer did not leave a comment.MICHAEL B.
Quick and easy pick up at this very professional location. Brand new truck that was very clean. Second time renting from this location and always experience great customer service.Woodrow A.
Customer did not leave a comment.LORINE R.
Customer did not leave a comment.Wallace T.
Although return for the truck was not working properly this was the BEST Uhaul location I've have experienced! the receptionist was great and very helpful!MELVIN H.
Customer did not leave a comment.Lorine R.
Excellent customer serviceCHAUNCEY J.
When using the phone check in/rental it goes through a verification process after you are at the location. This really should be done before, it was annoying to wait on site for so long.Kaden S.
Customer did not leave a comment.George S.
Jessica was great!!Vivian S.
Customer did not leave a comment.CHRISTOPHER R.
Person was really freaking rude. Didn't give a care in the world about not having the right hardware. Issues with the gas cap, wouldn't shut. Issues pumping gas, kept clicking off when trying to get replenished gas into the tank. Because of that, had to pay a fee. Another thing is that when we expressed that we needed a truck with a hitch, and the ball, had to go buy one and pay another place to rent the dolly that was missing.RYAN J.
Customer did not leave a comment.Miranda C.
Customer did not leave a comment.MARSHALL G.
Customer did not leave a comment.Joe D.
Although the location was great, I will no longer use U-haul as a company. Three times in the past I have made reservations to get a truck or trailer and three times I arrived at the location that I reserved the truck or trailer from only to find out upon arrival I must now go some where else to get the rental. I Have driven miles out of my way to get a RESERVED vehicle when I live just across the street form a location not to mention now you have wasted my time ,NOT To mention that now my wife is upset and takes it out on me! HONESTLY .... I dont need the inconvenience and it is easier to spend $5000.00 on a trailer and be happy EVEN if I only use it one time in my life, It is worth the price. Todd BarnumTODD B.
Customer did not leave a comment.NANCY J.
Customer did not leave a comment.LORINE R.
Should have a restroom that customers are allowed to use. I'm sure many people using Uhauls are involved with moving or transporting things that day, hence away from conveniences. Being able to pee while waiting would be a very human comfort to provide. Everything else was just fine.Kit F.
Customer did not leave a comment.JEFFREY P.
Customer did not leave a comment.ELISABETH L.
She was exceptional when it came to having to get a replacement car carrier.BOBBY L.
wonderfrul serviceNICHOLAS A.
Customer did not leave a comment.Kevin S.
Customer did not leave a comment.Victor H.
Customer did not leave a comment.Lauren C.
Customer did not leave a comment.DAVID B.
Jessica was wonderful to work with.Richard D.
Jessica was great to work with and I can't believe how easy she made it I would highly recommend renting from this location.Donald C.
Customer did not leave a comment.CATHERINE C.
Customer did not leave a comment.Jessica S.
Customer did not leave a comment.Ralph H.
Associate was really niceNATHANIEL H.
Great place to do business atLorri A.
She was very friendly and helpfulNicholas A.
This was not the pick up location I requested. It was over 1/2 hour away from my house. I was given a truck larger than what I requested. I was told there was 1/4 tank of gas. There wasn't. There was less.CHRISTINE C.
Jessica was awesome, good gas mileage for truck. Only problem was no ramp so a handicapped person trying to move, not very helpful.Deborah R.
Customer did not leave a comment.Dennis C.
Customer did not leave a comment.ACE H.