Customer did not leave a comment.Gary D.
Customer Reviews for Sellersburg Auto Detailing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Odessa H.
Way too expensiveronald P.
Customer did not leave a comment.Angela S.
It would be great if the truck was washed and looking nice.Shawn S.
Great service and customer service. Very friendly and understanding of needs and safety.Jerry K.
Customer did not leave a comment.Edward S.
Thank you.Mark M.
Great experience!Alias G.
Customer did not leave a comment.Candi W.
Customer did not leave a comment.Micheal B.
While I was pleased with the service provided by the Sellersburg location, it was a bit out of my way. I had made my reservation at the location closest to my house (about 3 miles away) and was notified the morning I was due to pick up the vehicle that what I had reserved wasn't available. This caused me to drive about 15 miles (and across state lines) additionally each way (pick up/drop off).Joseph S.
Customer did not leave a comment.Dina D.
Great guy. Super helpful. Left my wallet I. The truck by accident. I called and he help me get it and put my mind at ease. Loved it all.Teion Tab S.
Please do not rent trucks to people you have reported stolen. Police had me at gunpoint when I was gassing up to return it.William S.
Customer did not leave a comment.Michael N.
Customer did not leave a comment.Brandy P.
Customer did not leave a comment.David M.
Great customer service.Pauletta F.
Customer did not leave a comment.serretta G.
Customer did not leave a comment.Natasha J.
The location and the â€œpersonâ€ I dealt with for the return were great. However the online check in is ridiculous and complicated. Took 50 minutes off my moving time that I needed so I could fill out the same information I'd already given 2 other times. Had 2 calls trying to rearrange the U-Haul to have to go to different places because the truck all of a sudden wasn't available anymore. I will never book online again. Terrible experience all the way around.Brandon F.
Customer did not leave a comment.sridhar K.
Customer did not leave a comment.Laura H.
Customer service was excellent and helpful. No improvement needed.Brandy S.
Customer did not leave a comment.daniel C.
Customer did not leave a comment.miquel J.
There isn't anything you can do to improve at this location. The service is Awesome.Kimberly S.
Customer did not leave a comment.WILLIAM W.
Customer did not leave a comment.Brandon R.
Customer did not leave a comment.Vance B.
The owner of the business was very pleasant and explained everything well to us. We definitely will use his business again if we need a truck.Doris S.
Customer did not leave a comment.Paul M.
I think when use your phone to check in could be made easier. If I were able submit my information prior to picking up my truck it would have made the process faster and easier.William S.
Customer did not leave a comment.Michael H.
Customer did not leave a comment.Regina D.
Your (U-hauls) website and online rental process is TERRIBLE!!! The data signal wasn't great at the shop, so trying to upload pictures and fight through what felt like dozens of pages to complete the pickup and return processes literally took over an hour. It kept saying that I needed share my location when it had already been shared. Numerous time outs made me have to restart the whole process multiple times. The website needs a massive u(over)haul. I would NEVER recommend the online pickup and drop off process from U-haul to anyone, and coming from someone who uses online ordering/pickup for everything that's saying something.Joel L.
Customer did not leave a comment.connie P.
Customer did not leave a comment.Charles R.
This was not the location that I choose when I went on line to book the reservation. Kinda frustrated with having everybody ready to move and I'm at the wrong location. The gentlemen where the van was at was helpful and got me on my way.Martin E.
We were counting on a quick drop off. We arrived during business hours, but no one was there. The contact number on the sign on the door was not answered. We were instructed by the sign to use the web to check the truck in. This required us to figure out how to change browser settings to share location, take photo and learn to use the check in on the fly. This took half an hour, instead of the five to ten minutes we had figured. The software itself was pretty good, and now that we know how to use it, we may use it again. I might recommend this location, but I would be sure to advise there may be no in there.dennis W.
would have liked to pick up closer to our homeDenis E.
Customer did not leave a comment.Donald B.
Customer did not leave a comment.Ryan R.
Customer did not leave a comment.Mike C.
Customer did not leave a comment.Cynthia Y.
very small area to pull trucks, older building maybe being renovated. the gentleman is very nice so that's what great.Dennis A.
Best van I've ever drove. Very clean. The folks (on both ends) we're so nice and helpful to make sure our experience was the best. IT WAS. Thank you so much.James S.
Customer did not leave a comment.Carl D.
Excellent placeSandra S.
Nothing. Dwayne Daily treated me right from keys in hand to return of keys.Kevin C.
Quick check out and explained detailsScott B.
Customer did not leave a comment.CHRISTOPHER F.
The employees there are overworked and severly under managed. They say them selves they need a manager.dana H.
Very great experience. Nothing needs to be any different.Josh K.
This is a great location. Literally, as we were leaving after dropping off the truck rental I said to my husband if we ever need another rental (and we will, daughter graduating in May from IU-Bloomington), this is the location we will come too. We have always used Home Depot in the past, but will not going forward, and will use this location for our truck rental needs.Leslie T.
Customer did not leave a comment.Jason P.
Customer did not leave a comment.KEVIN C.
Customer did not leave a comment.Barron L.
Service has been exception here. Always easy to get what I need.Stuart C.
The gentleman at this location is thoughtful, professional and kind.Chris W.
Customer did not leave a comment.STEVEN W.
Customer did not leave a comment.James M.
Customer did not leave a comment.Dawn T.
Customer did not leave a comment.Bruce B.
U-haul rep. was prepared and has us on our way quickly.ED R.
Customer did not leave a comment.Bradley S.
Customer did not leave a comment.Tracy G.
Customer did not leave a comment.Sandra S.
Customer did not leave a comment.RACHEL K.
Friendly and prompt service, just what I needed with my busy schedule.William P.
Customer did not leave a comment.Doug B.
Customer did not leave a comment.Beth M.
Customer did not leave a comment.Robert D.
I found roaches and other bugs in the back of the truck so I spent 30 dollars to spray the truck so the roaches would not get in my things I was haulingDorothy C.
Professional and great service!!!Jackie R.
Customer did not leave a comment.Chris B.
Excellent customer serviceSandra S.
This was the best Uhaul rental place I have used! Very nice customer service!!!Lori S.
Customer did not leave a comment.Justin H.
Customer did not leave a comment.Michael C.
Customer did not leave a comment.Virginia F.
Customer did not leave a comment.EVERITT H.
Customer did not leave a comment.Carl H.
Customer did not leave a comment.anglea W.
Customer did not leave a comment.Roger F.
Customer did not leave a comment.casey C.
Customer did not leave a comment.William E.
Excellent customer serviceSandra S.
Dwayne was attentive and followed up with me a couple times before my move. This was reassuring because it was a one way move out of town where I was traveling 4+ hrs to get there, and wanted to be sure to have a truck. The whole interaction with this location was smooth and simple. Thanks!Michael B.
We have rented many rental trucks before and I paid to get the fuel exactly where it was at pickup and they still tried to charge for $20 for refueling. Corporate refunded me as the location doesn't answer the phones.Collin S.
Easy and fast rental! Thank you!Bret D.
Wish the vehicles had back up camerasKatherine J.
Excellent customer serviceSandra S.
Customer did not leave a comment.DANA F.
Owner was very nice and helpfulJEFFREY R.
This location is outstanding! I used to rent from a location closer to me, but I will now check here first. Service is great and it's quick and easy to rent.Kevin M.