Customer Reviews for Smile Food & Gas

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Smile Food & Gas

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Michael G. on

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My experience was exceptional, I cant think of any improvement

Shelby J. on

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Customer did not leave a comment.

Mike B. on

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Very helpful. Thank you!

MICHAEL W. on

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Have someone there that is aware of UHaul procedures.

Loraine H. on

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Satisfied with my drop off

Peter J. on

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Customer did not leave a comment.

Sidney K. on

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I was owed money back from my rental, because I didn’t use as many miles. I still have it received my refund to my checking account.

Andrew Donald G. on

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David M. on

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Nelson B. on

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PERRY G. on

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Justin M. on

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The uhaul was filthy. Filled with dirt leaves and dog hair. We had to sweep it out before we could begin loading. I called to try and keep the truck longer and was on hold for hours and getting transferred multiple times to the wrong person. Picking up took over 40 minutes and we picked a place right by our house and didn’t find out till the day before we had to pick up a lot farther down the road at a different location.

Cory R. on

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Customer did not leave a comment.

CYNTHIA I. on

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When I dropped off the trailer the gas station attendant took my original paperwork and receipt. He told me I’d get an email to confirm the return when the “U-haul” guy came to the store. I went back two days later asking for a copy of my receipt for business purposes and was told again that I’d get a phone call and an email. 9 days later I received an email from corporate saying I hadn’t returned the trailer AND I still hadn’t heard from the store. After sending an email and calling corporate I finally received an email saying the trailer had been returned but still no receipt of my original bill!!! Never dropping off at that location again!!!

Sharon H. on

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Easy & very accessible.

Cathy T. on

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Customer did not leave a comment.

Jason W. on

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I have already called and logged a complaint. The location did not provide us any paperwork for the truck, noted the starting mileage off by 20 miles (we took a picture of the odometer), the truck smelled horrible, and was unsafe to drive due to loose steering. Worst experience ever.

Sandra G. on

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Ronald C. on

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Charleen W. on

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When someone reserves equipment from a location it needs to be there. There is a reason people pick specific locations. Moving is stressful enough without the innconvinence of not having the proper equipment at the location you picked. I would like to thank UHaul and B&B for making my move more stressful than it had to be and yes that was sarcastic.

michael M. on

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I believe this location was just getting started and they need to be more helpful in picking up and attaching towed equipment. I basically did it myself. The staff was very accomdating on the paper work but not in helping with the equipment.