Allie was wonderful to work with. Professional, cheerful, and competent.KATHERINE LEY H.
Customer Reviews for Smith Rock Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Renee B.
Customer did not leave a comment.Josh C.
After my reservation I checked on it and the lady told me I didn't have a reservation. Having to go thru Colorado because that's when Smith Rock Storage doesn't answer but aren't related to the UHaul side of the business.So then you get redirected and well I finally found someone who confirmed I did in fact have a reservation, I had my confirmation number also, and a direct number to contact as I may be out of service area day before pick up. After that it went very well. Was concerned what would have happened if I didn't have a cellphone or computer for all that is required now to pickup and return a truck?? Thank you.Theresa K.
Customer did not leave a comment.Randy P.
Customer did not leave a comment.Link W.
Customer did not leave a comment.CLAY A.
Customer did not leave a comment.Jenny S.
The whole online computer via phone check in with a pain in the butt. The truck was not clean and we got no credit for the gas we left in the truck. It was almost empty and it cost me $82 to fill it up.Jean M.
Pamela was very helpful and welcoming. It was a pleasure working with her. We were able to rent a truck with very short notice. Thank you, Pamela.Belinda H.
The driveway was crowded but the attendant was friendly and helpful.Michael D.
Simple, enjoyable, great service from Pam. Will return here again!!Edmund K.
Customer did not leave a comment.randy R.
Customer did not leave a comment.Pamela S.
The ladies who work here are the best!Peter H.
Customer did not leave a comment.Tracy W.
The furniture pads were not in the truck, there was something sticky spilled in the cab, and the parking lot is EXTREMELY tough to exit. The truck was great on gas mileage though.KACY H.
The woman was very friendly and helpful.
Customer did not leave a comment.Chase T.
Customer did not leave a comment.Al B.
Excellent customer service, we have already refered this business to others who will be moving soon.