Customer Reviews for Sno Bird Trailers LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sno Bird Trailers LLC

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

BRENDA R.
Rating:

Unfortunately the trailer i rented was too big for my truck ( with plow on) even before I was able to load anything and my truck overheated. I had to call a relative to switch the trailer to their truck and return it. Never got to pickup my items. Disappointing. I did ask at time of pickup if they thought my truck could pull such a trailer and they said yes. Also, getting the trailer on/off was WAY too heavy for me. Other trailers have an option to raise/lower onto the vehicle hitch but this one required actual physical lifting. Not a good choice in my opinion for many customers. The employee was very friendly and helpful at the time of pickup.

WILLIS P.
Rating:

Customer did not leave a comment.

Benjamin P.
Rating:

Customer did not leave a comment.

Rebecca C.
Rating:

Customer did not leave a comment.

Kurt P.
Rating:

Customer did not leave a comment.

Cheryl G.
Rating:

Location was convenient, but only employee was busy with otter customers so I didn't interact with him. He apparently processed the return quickly since I received an email a short while later.

jeffrey G.
Rating:

Right tail lights were intermittent. Pick up would have been easier, had the U-Haul system not been down. Not sure if the guy worked around it or it came back, but he did a good job getting me out the door. Dropping off after hours could not have been easier. Tail light not a huge deal, as it did check out when he hitched me up - can't fault him or U-Haul there. I would go back here if I needed to...

Rose J.
Rating:

Customer did not leave a comment.

Lori D.
Rating:

I found the reservation and pick up process to be redundant. Thus, resubmitting a picture of the front and back of my driver's license added time to actually getting on the road, with the truck. The approval screening took five minutes, as well. Perhaps, I missed that in the instructions, if this all could have been achieved the night before? I did call Sno Bord to ask about the pick up process. The owner called me back and left a message. Overall, a very pleasant experience.

Thomas N.
Rating:

Customer did not leave a comment.

Nicholas W.
Rating:

Customer did not leave a comment.

LEE T.
Rating:

Customer did not leave a comment.

Hermilo C.
Rating:

Customer did not leave a comment.

Chris M.
Rating:

Customer did not leave a comment.

Beth L.
Rating:

Customer did not leave a comment.

Mike L.
Rating:

I only dropped off the truck at this site after hours, so can not comment.

kevin S.
Rating:

Customer did not leave a comment.

Richard A.
Rating:

The trailer tires were borderline ok. What trailer company is responsible to maintain? They made sure I was safe for the road. Had a successful trip. Thank you very much!

Corinne M.
Rating:

once again- uhaul not helpful. Everything online now and steps I needed to do were not made clear. Uhaul makes it very easy to reserve but difficult to pick up and drop off.

Jason H.
Rating:

Customer did not leave a comment.

Randy T.
Rating:

Customer did not leave a comment.

Daniel M.
Rating:

Customer did not leave a comment.

John K.
Rating:

Customer did not leave a comment.

Scott B.
Rating:

The customer service at the pick up location was great! Sarah was super helpful even though it took 2 weeks for uhaul to complete my drop off completion receipts.

HEIDI K.
Rating:

all perfect.

richard S.
Rating:

Customer did not leave a comment.

Anthony E.
Rating:

Customer did not leave a comment.

Peter L.
Rating:

Customer did not leave a comment.

Jack K.
Rating:

Not well marked with any kind of sign at the entrance.

lisa H.
Rating:

Customer did not leave a comment.

davis S.
Rating:

Customer did not leave a comment.

DAVID D.
Rating:

Customer did not leave a comment.

Jeff K.
Rating:

Customer did not leave a comment.

Brian O.
Rating:

Customer did not leave a comment.

Joy B.
Rating:

Customer did not leave a comment.

JOHNATHAN O.
Rating:

When I picked up the uhaul the man that was there was extremely helpful and very knowledgeable about uhaul.

Mark L.
Rating:

Office was very untidy. Floor pealing up and stuff every where.

Darlene S.
Rating:

Customer did not leave a comment.

Britt F.
Rating:

Customer did not leave a comment.

Mike M.
Rating:

Nothing, truck was clean and people were friendly

Deb S.
Rating:

The truck had a very strong odor of cigarettes. I was glad to be able to rent a truck so quickly, but the location where it was parked was small and there were few places to park. The office was very cluttered, and I had to step over an item just to sign the paperwork.

MARY JO H.
Rating:

Needs to be cleaned up, but trailer was clean This is not location but scheduling by company only called us 15 hours in advance where we could pickup trailer

jim S.
Rating:

The staff were helpful. I dropped off the truck after hours and did not meet anyone in person, but they had called and texted me about their location and directions.

Renee C.
Rating:

Customer did not leave a comment.

TODD S.
Rating:

Customer did not leave a comment.

NICK W.
Rating:

Customer did not leave a comment.

PAMELA Z.
Rating:

Address on uhaul.com was Incorrect which caused my pickup to be delayed. When I called uhaul I was on hold an unacceptable amount of time.

joan B.
Rating:

Customer did not leave a comment.

Scott T.
Rating:

Customer did not leave a comment.

Dave B.
Rating:

Josh did a great job Thanks

April L.
Rating:

Customer did not leave a comment.

Ken K.
Rating:

Great experience. We will use them again!

Taylor W.
Rating:

The business was closed, but an employee happened to be there and was very helpful on the self check in procedure. Received an electronic receipt in e-mail confirming drop off. Every thing went very smoothly which was appreciated after a day of travel and moving. This is a convenient drop off point in the Jackson - Slinger, Wisconsin area.

Lynn K.
Rating:

Customer did not leave a comment.

Scott K.
Rating:

Customer did not leave a comment.

Jessica N.
Rating:

Customer did not leave a comment.

aseem P.
Rating:

Customer did not leave a comment.

JIM B.
Rating:

Customer did not leave a comment.

john A.
Rating:

Customer did not leave a comment.

Barbara K.
Rating:

Customer did not leave a comment.

Joe C.
Rating:

Customer did not leave a comment.

ROBBIE S.
Rating:

Self pickup took too long. Wouldnot do again.

Jeffrey S.
Rating:

Really limited supplies on hand, ended up buying a hitch that didn't drop enough for my truck cause it was all he had

Jason B.
Rating:

Customer did not leave a comment.

Jim F.
Rating:

Customer did not leave a comment.

William I.
Rating:

Customer did not leave a comment.

David H.
Rating:

Customer did not leave a comment.

Kathy E.
Rating:

Customer did not leave a comment.

Jonathan R.
Rating:

Customer did not leave a comment.

jeffrey P.
Rating:

Customer did not leave a comment.

BRENT O.
Rating:

Customer did not leave a comment.

Mike R.
Rating:

Customer did not leave a comment.

bill H.
Rating:

Customer did not leave a comment.

LEROY C.
Rating:

Customer did not leave a comment.

Kyle G.
Rating:

Customer did not leave a comment.

Veronica S.
Rating:

Customer did not leave a comment.

david D.
Rating:

Clean trucks, friendly service, what more could you want.

david D.
Rating:

Customer did not leave a comment.

Janet S.
Rating:

Customer did not leave a comment.

Daniel B.
Rating:

Truck was HORRIBLE! Made strange noise when starting and turning off engine. Brakes made noise when applied. Any speed over 60 MPH made for hard handling. Very poor truck in general.

richard P.
Rating:

Customer did not leave a comment.

Bill C.
Rating:

Hard to find and dirty.

Susan K.
Rating:

The trailer was never checked at pick up to make sure the lights worked with my vehicle. As it turned out my truck had recent electrical work done and the connection for the lights did not work. If that had been checked at pick up we would have used our other truck. It became a major issue and a HUGE inconvenience

Sharon R.
Rating:

Pick up took longer than it should have but not to the fault of the employees at Sno Bird.

PAT H.
Rating:

Customer did not leave a comment.

ANNE B.
Rating:

Great service. The 20' truck was very useful and easy to operate.

Debra B.
Rating:

After hours drop off

Randall C.
Rating:

Customer did not leave a comment.

Heather W.
Rating:

Facility was fine. The mobile pick up and drop off were terrible. It wouldn't recognize my location initially. After going back, i couldn't choose the pick up because it was past the hours window. Then, it took over 30 min to return the truck. The mobile app kept getting stuck

LANCE S.
Rating:

very kind people to do business with.

Dan K.
Rating:

When I told him about hooking up the trailer alone he urged me to fill out this survey.

RODNEY H.
Rating:

Customer did not leave a comment.

JOSEG W.
Rating:

My daughter returned truck a day early gave the man the keys . Didn't get paperwork done till 2 days later so we had to file for our day not used. She was good enough to take it this place instead of the place she had originally planed on taking it. No word back on rebate for extra day not used or insurance. He never gave he any paper work.

MONTHER H.
Rating:

Customer did not leave a comment.

ANDREA K.
Rating:

Our check in guy was wonderful. Our hitch was rusty so he had to clean it up. Very pleasant to work with.

Megan S.
Rating:

Customer did not leave a comment.

wendy S.
Rating:

Customer did not leave a comment.

Brad T.
Rating:

Customer did not leave a comment.

Christopher P.
Rating:

Customer did not leave a comment.

Theren S.
Rating:

Reserved online and picked up the truck two hours later. It was clean and in good condition. Josh was friendly and easy to work with. I'd rent again.

No reviews have been submitted for this location.

Back
To Top