Not sure, the person I talked to was very helpful & happy to keep the experience great.
Christine F
Customer Reviews for Solomon Cars LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very helpful and friendly staff, excellent and efficient customer service. Thanks!
JANET WI recommend renting from here! Such nice people!! Made my move so easy and I’m so thankful
MELINDA MShe is always friendly and helpful!
SARAH CThank you
TAMARA WHighly recommend Solomon’s for U-Haul rentals
KRISTIE EVery professional Very organized and clean.
Jeffery HThe location was closed when I dropped the equipment off, but the location is very convenient and easy to find.
MICHELLE MOther than the trailer coming off the hitch while driving 50 mph ,everything went smoothly
carter lVery professional and proficient everything went smoothly and had no problems. All directions and information was given properly.
MICHEE BThey were so flexible with pick up times. Very nice.
linda cExcellent Service! They went above and beyond to correct a mistake made by the original representive. After returning the U-Haul I left my cellphone in the van. They returned my call and met me at the store so I could pick up my phone. This was way after hours when they did so. EXCELLENT!!!!
Glynis HA lower price per mile would be helpful.
Dieter SSolomon cars was closed! Just a drop off.
Francis SVery friendly will rent from them again.
Ron DI liked the ramp door and the quick lever hitch.
Neil ENa
Jeffrey SDealer not very knowledgeable about providing moving supplies (packing paper, boxes, ratchet straps) and dealer then checked website & informed me that U-Haul does not sell these items. She suggested two other local retailers (UPS store + another). She didn’t know whether truck had phone charger. I drove 20 miles to another U-Haul and purchased needed supplies. I don’t appreciate high pressure sales and this wasn’t my 1st rodeo renting a truck… so when the topic of insurance came up, I said given this was a 2-axle truck, I was covered under my auto policy. She stated 3x they highly recommend it and each time I said I was covered. Then she recited a story about some anonymous woman who hit something… At this point I just wanted to get out of there so I purchased it just to be on my way. Dealer was very friendly and pulled the truck up close to the rental building in the rain and I appreciated that.
ANNA AGreat and I easy
MARY RIncredibly helpful and quick. Thank you!
Bradley CI'm not sure... the people there are all wonderful.
athena C5 stars…Everything was perfect! Excellent service!
Judith LThe owner was Very Professional and made Sure the truck was Cleaned and Ready. I was refunded My money and would Definitely refer people to this location. Excellent Service
BARBARA GSolomon Cars did a very nice job!
Gary MVery friendly people!!
jim btyvm for accommodating us.
Khris GThey are the best and kindest car dealership in town! I will never go anywhere else!
ADAM BBasil went above and beyond trying to help me get the right van at the time needed.
CATHERINE BGreat service and nice trailer
Welden VI called ahead of time and they said I COULD drop the trailer off after hours, which made things easy for me.
Stephen HThe young man that rented to me was outstanding! Glad I could rent it locally, it helped tremendously to get my job done.🙂
Lisa TN/A
David FBetter hours then 9am to 1pm
Julie BThis location is the ONLY location I have ever gotten uhaul equipment from that goes above and beyond to make sure you have the best U-Haul experience of your life. They are absolutely fantastic and I will not go anywhere else! Next time I need to buy a car, I will be getting one from him as well!!
SANDRA DGreat service.
AKILA AThis is a fantastic location and the owners and employees are very accommodating. Keep them going at this location!!!!
Chuck CMr Solomon was very helpful. He came to my home to instruct me to correctly load the car carrier.
Michael SGreat customer service!!!! Excellent facility and location!!! Thank you.
Chuck CThe trailer we rented was nice. Tires are fairly new and everything worked great. Easy access.
Linda YPrivacy..no tracking
JAMES VWe had a great experience. Thank you.
Linda YFriendly and professional staff.
REX WStaff were amazing
KATIE MPrompt service, even had the cargo van ready and waiting at the door. Nice people.
LYNETTE HI can't think of anything that would have made the experience better. It was quick and simple. I had one issue that was my fault and had to change drop off location hours before drop off and the phone service made that easy and quick.
Steven PWe initially rented from another location in downtown ashland , after arriving early this business was already closed for the day and was left sitting in the parking lot calling uhaul customer service. They quickly routed us to this location a few miles away. We are thankful they were able to get us a dolly and on the rd right away. Very friendly and knowledgeable. Thanks Solomon cars , we will definitely be back!
Amber WNot a thing
Barry SThey charged my account a little over a week after I returned the vehicle, which shorted us because our rent came out the same day.
KAY GSolomons has the best customer service and is very dependable!
SEAN D