Customer Reviews for Sotos Tool Repair & Rental Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sotos Tool Repair & Rental Inc

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Shadeigh N. on

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Customer did not leave a comment.

Donovan Y. on

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Pay attention to detail by not having the customer wait for an extended period of time before you attend to them then to make matters worse you are in such a rush you tell the customer you will email them the receipt of the drop off which you never do which leads to Uhaul texting me basically saying if I am unable to drop off the truck by the appointed time they can send someone for an additional $20 which is embarrassing.

JOSE M. on

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Good very good.

JOHNATHAN H. on

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The location gave me false information on the rental. I would not recommend renting from this location.

Israel C. on

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Customer did not leave a comment.

David V. on

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Staff was not polite or knowledgeable. This location does not represent the U-Hual brand well. Staff did not take the time to help or explain how to hitch up the trailer to my vehicle. Fortunately I have experience with trailers but novices will put themselves at risk by renting at this location.

Tinisha H. on

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Customer did not leave a comment.

MEHMET REFIK O. on

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Customer did not leave a comment.

CESAR R. on

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You have the best opción

Oscar V. on

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The customer service in this location is completely unprofessional. I didnt receive any paper work. I didnt even see a uhaul representative. I had to let the guy know that I was waiting to rent my trailer.

joyce L. on

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Customer did not leave a comment.

Gregg G. on

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I dropped the 6 x 14 off after hours and really liked the tool used for this process. Very easy to do...two thumbs up for uhauls trailers.

alfredo N. on

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This location was a little difficult to find, specially when towing a dolly.

humberto M. on

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Customer did not leave a comment.

Inaki Patxi A. on

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Danaris P. on

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Have the person in charge always on site. Had to wait for him because he was getting breakfast somewhere and I hired movers so I was losing the time I paid for my movers to help waiting to get the truck.

Ana P. on

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Customer did not leave a comment.

Royce O. on

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I booked the truck at 9am, I was waiting there and at 9:50 and nobody was there, I lost money and time, I had to call the main office, and now I see they charged $113 instead of $54!!! Poor service!

aldo M. on

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Excellent attention. Alex is the best, very friendly and professional.

Dorian U. on

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Customer did not leave a comment.

Michael S. on

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