Customer Reviews for South 40 Farm Store

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of South 40 Farm Store

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Thomas S. on

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They are wonderful to work with, professional and courteous. Equipment is always clean and kept up. They could just be as kind as they are .....we love them

jason H. on

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Nothing to comment on.

kari L. on

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You need to track units which transport marijuana or hemp. Our furniture has a scent which I DO NOT APPRECIATE!!!!!

MICHAEL H. on

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Nice people. Very professional.

Eric R. on

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The staff was helpful

Gretchen O. on

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My truck smelled so bad of marijuana it was nauseating and I had a headache from having to load my boxes and furniture in it. I told the check out guy about smell all he could say was we been cleaning it this morning. Well an hour cleaning won't take out that smell. The cab was smelling too. I had to take it cause I was on a timeline and that's what they had. Then when I returned with the correct gas. To the dealer at my storage unit. Of which I called him first to get the ok . He called them to let them know he was checking it in. They wanted it for Someone else and he drove it over. I turned it in early but they charged me another day another insurance another pads and gas which was wrong and the other dealer had checked it too. Plus a clean out. I will admit I failed to sweep it but they needed to detail it so others don't get sick like I did. So $150 extra out of my pocket plus my home belongings smelling like drugs along with a painful move. Something is wrong here. Is this how that dealer has to make a living? The other dealer and all others I have had over my years of moves have never done this to me. I will have to stop using uhaul if this is the new way they do business and their trucks smell so bad. To all who see this don't go to that dealer. Unless your a marajana grower you can afford the cleaning fine but us other guys have to deal with the ones who take your fine but dont clean the trucks right. They are good at padding their pockets at this place any way they see fit. Even if it's incorrect.

Michael T. on

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The truck itself was well maintained and drove very well. The cargo area reeked of marijuana very bad and I was worried about my stuff smelling like that. If I had more time and could move on a different day I would have requested another truck.

Thomas G. on

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Customer did not leave a comment.

michael R. on

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Many Uhauls are used to harvest marijuana and hemp in Oregon. I went to pick up the first one and it smelled like cannabis from several feet away. No way was I driving that across the country, I would have been yanked out along with all of our belongings the first time we went through a checkpoint in texas. The replacement uhaul that I was given was on its last leg, pretty sure the transmission is going out on it, the heat didnt work in it until the last day, after i froze through the cold desert. Because of the transmission issues, fuel costs for the trip nearly bankrupted me.

Stephen S. on

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Donna M. on

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michael R. on

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Tawny R. on

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Stan F. on

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vicki P. on

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This was the best U-Haul experience we have ever had. People were very friendly and easy to deal with.

Andrew K. on

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I had to switch the truck for a different one within 15 minutes of pickup, the truck was not safe to drive on the freeway due to a violent shake, the front right tire was below the legal minimum for tread and the truck wasn't even swept out. That cost me 3 hours of time and hassle to get another truck. I was very dissatisfied.

dan D. on

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Ralph B. on

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Staff was attentive and helpful. All went very well.

Ronald R. on

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Nothing. Sarah...at the drop off location was professional and courteous. What more could I ask?

ron L. on

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Customer did not leave a comment.

Michael T. on

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Super nice and friendly staff.

Amber O. on

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The truck was very dirty and stunk really bad in the cab. The truck died 3 times and I had to jump just to move it. The rental staff was very curtious and professional and very helpful. My only issue was with the equipment itself.

Ed M. on

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A truck was rented to us that Leaked after also having a truck with a check engine light. Worst experience ever with U-Haul. You

Marjorie S. on

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Customer did not leave a comment.

CAREY G. on

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Quick in and out service. Thanks

Theresa M. on

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Great people Great place

Jenine B. on

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scott B. on

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you charge for things u dont tell.people about your a rip off..I will let everyone on my 3 social media sites know what I did and all my songwriting associates and musicians

Nancy M. on

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Great staff and very convenient to my home.

Lee F. on

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Excellent customer service, very friendly and courteous. I will definitely use them again.

Paul G. on

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Implement a system that can’t be manipulated by owners of a location. I filled out my form online, got my reservation, but the owner grilled me 5-6 times making me very uncomfortable, even threatened to not rent to me when I told him the grilling was making me uncomfortable and that all my answers where the same as on the form I filled out. I didn’t want to return it to this location because of the demeanor of the owner, when I told him I would be dropping it off elsewhere he got red like a tomato and told me to never return. I thought the whole point of uhaul was the ease and pain free costs of changing a reservation, otherwise I’d just rent locally. But it seems I got charged a lot of extra money because a uhaul representive was aggressive and made me feel uncomfortable enough to want to drop it off somewhere else. The reason I chose booth street to drop off, is because I usually rent there and they are good people running a good business unlike the unkindly folks at south 40 farm store.

Catherine H. on

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Customer did not leave a comment.

Rodney D. on

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easy drop off quick

Todd I. on

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Customer did not leave a comment.