You charged me over $20 for fuel when I returned it with 1/4 tank - what I picked it up at. I'm likely to avoid uHaul in futureGeorge D.
Customer Reviews for Spring Cypress Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Kesha P.
Customer did not leave a comment.Danny L.
No suggestions on improvement. Seamless and simple process.Vanessa K.
Customer did not leave a comment.Milton W.
Can you please review my order and review the fillet purchase there was no dolley available.Jerry D.
Customer did not leave a comment.William C.
Everything was greatRosalyn W.
The truck had a bent bumper that I did notice until I checked out and was off the lot. A plastic shroud rubbed on the tire when making right turns. This should have been caught before renting it to me.Nathan H.
Customer did not leave a comment.Dayne L.
Spring Cypress Self Storage was very kind and understanding. Uhaul.com was a horrible experience. Your website bugged out on me multiple times and got so bad that I had to callDylan Y.
Customer did not leave a comment.Rachel E.
Customer did not leave a comment.Anthony G.
Courtney is amazing. Very flexible and caring. Moving is always stressful and although a lot of other things went wrong with our move, renting from Courtney was a bright spot in our adventure.Chris K.
Everything went smoothly from renting the truck to delivery. Very nice.Cynthia A.
Customer did not leave a comment.JOSEPH T.
Customer did not leave a comment.Daniel W.
Service was excellentreynaldo F.
Customer did not leave a comment.Leonard S.
Customer did not leave a comment.gencay A.
Customer did not leave a comment.jack V.
Van smelled like animals. Overall great experienceKameel B.
The lady in the office was very friendly, helpful and knowledgeable regarding the business. The young man had the trailer already hooked up to the truck when I got there. He put my car on the trailer and tied it down for me. Excellent experience here!Donna M.
Owner personable. Easy access to move office equipmentKeith B.
The whole experience with U-haul was a nightmare! Switching the location on picking up Truck. Waited in line 15 minutes to find that out. The location I pick up the truck was a joke, rude mgr, took almost 20 mins, her system kept cashing, could not print or give me your 1-800 phone number. No pads after I ordered 12. Had know idea what I was talking about. Than you wanted me to return the truck 35 mins out from were I was at. Another 45 mins on the phone waiting for scheduling.The whole process was bad. Bright note the last person I talked to was a shinning star.JEREMIAH B.
Excellent customer service..... Found my rental spot from now on.BRIAN B.
Customer did not leave a comment.Tab W.
Customer did not leave a comment.joaquin N.
Courtney Chamberlain was WONDERFUL, professional and very courteous.Maricela E.
Customer did not leave a comment.Temmesce P.
Courtney was excellent. Very nice and helpful.Jeffrey R.
Customer did not leave a comment.Nikolai R.