Customer Reviews for Storage & Summerlin
(U-Haul Neighborhood Dealer)

2765 reviews

1650 Crestdale Ln   Las Vegas, NV 89144
(Town Ctr)

(702) 254-4568

Location Hours

  • Mon-Sat: 8 am - 4:30 pm
  • Sun: 8 am - 2:30 pm

Services at this Location:

Contact Us

(702) 254-4568

1650 Crestdale Ln
Las Vegas, NV 89144
(Town Ctr)

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 4:30 pm
  • Sun: 8 am - 2:30 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Glenn R. 
Rating:
5.0

Nice and friendly team and van was great.

Eric E. 
Rating:
5.0

Chris is an absolute sweetheart! While Folsom was out of a dolly, she assisted me when I arrived in Summerlin in getting one. She deserves a raise!

RYAN W. 
Rating:
4.0

No comments

FRANCISCO ARMAND S. 
Rating:
5.0

No improvements you guys are the best!!!!! Ty

MARK C. 
Rating:
5.0

Customer did not leave a comment.

CORNELIA T. 
Rating:
5.0

They usually have every size possible, along with trailers and materials you may need for moving. It's a large place.

LILAC MIMMA S. 
Rating:
5.0

Customer did not leave a comment.

THERESA LYNN H. 
Rating:
5.0

Everyone is extremely friendly, helpful, and efficient!!! I definitely will always come back for my moving needs. Thank you!!!

Mariette T. 
Rating:
5.0

The truck had a bad vibration at 35mph and above. I would fault previous renters for not reporting the problem.

EDWARD OWEN J. 
Rating:
5.0

Customer did not leave a comment.

JAZMIN C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cornelia T. 
Rating:
5.0

Be sure that everything works on it. We checked everything out and got down to the right signal and brake light only to find it broken.arg we had to get another oneane and go thru the who process again. That being said the people at this location were all very accommodating and easy to work with. We are so greatfull for their help.

RICHARD M. 
Rating:
5.0

They were great! I booked the wrong day and they fixed it and took care of me! Fantastic service!

Darren E. 
Rating:
5.0

Everything was great Very well run!!!

MICHAEL JOHN Z. 
Rating:
5.0

Great staff and storage facility!

Sandra H.  |  Overall Experience 
Rating:
5.0

Perfect experience.

Ronald M. 
Rating:
5.0

Customer did not leave a comment.

DEBORAH H. 
Rating:
5.0

Please increase operators in call centers. Wait time is unduly long.

Suzanne B. 
Rating:
5.0

Excellent customer service in Redwood City U Haul

gilbert S. 
Rating:
5.0

I was faced with a very complicated situation involving multiple schedule changes between a 40' shipping container for an international cargo port, container trucking availability, shipping deadlines and a foreign government that required numerous Plan A's and B's to receive. That required numerous dates and different truck capacities involving 15', 20' and 26" with UHaul. I must unequivocally state that the service, professionalism, patience, cooperation and assistance at the Uhaul Neighborhood Dealer on Cresdale Lane in Las Vegas was absolutely OUTSTANDING!!! My very, very special thanks to Veronica and Chris as well as Mike and one other I can't recall for all their effort and help. Without their "going beyond" assistance, I would have been faced with a diabolical nightmare. Can't thank you guy's enough.

WILLIAM LESTER P. 
Rating:
5.0

Staff was friendly and knowledgeable. They made my experience very pleasant.

Cheron R. 
Rating:
4.0

The only issue i had was returning the truck. The site was difficult to use and it felt like too much info. Ultimately, because the website wouldn't cooperate, i just dropped the key in the hole and hoped for the best.

Hector A. 
Rating:
1.0

They called for two days looking g for car transport that was turned in with truck them put a different date on the actual return

LINDA A. 
Rating:
5.0

Easy to rent, simple and quick return

JAMES ARTHUR N. 
Rating:
5.0

Nothing they are great people working there!!

TIMOTHY DUANE K. 
Rating:
5.0

Very nice rental truck. Used the truck for a about 3 1/2 hours and drove it 13 miles. We had a bit of trouble at check in, Jim dropped the keys and thought he would check the truck in at home on his desk top. Plz call if there are any problems. Thank you.

JAMES RONALD V. 
Rating:
5.0

The experience of use and move out was outstanding. Staff was always very helpful. Definitely would come back for storage needs.

Mark R.  |  Overall Experience 
Rating:
5.0

Better ziptie on that furnature cart.

ARIE CAMERON S. 
Rating:
5.0

Customer did not leave a comment.

NILES J. 
Rating:
5.0

Customer did not leave a comment.

DAVID P. 
Rating:
5.0

Everything very friendly and efficient

STUART L B. 
Rating:
5.0

Customer did not leave a comment.

THOMAS JOSEPH B. 
Rating:
5.0

Alfredo was great in moving us out. Fantastic experience. In the time we rented at the Summerlin location everything was handled as good as it could have been

MARK WILLIAM R. 
Rating:
5.0

Nothing! Professional and awesome customer service.

HEATHER FOX M. 
Rating:
5.0

Customer did not leave a comment.

JOEL LAWRENCE W. 
Rating:
5.0

Customer did not leave a comment.

Jonathan W. 
Rating:
5.0

Customer did not leave a comment.

LAIN ETHAN M. 
Rating:
5.0

Customer did not leave a comment.

CARLOS EFRAIN C. 
Rating:
1.0

It took us 30+minutes to rent our truck using our smart phone. When that still didn't work, we called a representative who told us it wasn't working because we missed our 8:00 check-in time. It was 8:30, we had been trying to get the keys for 30+ minutes. The hoops we had to jump through to rent this truck were ridiculous.

Mary R. 
Rating:
5.0

Customer did not leave a comment.

STANLEY JAY W. 
Rating:
5.0

I reserved to pick up at oso Blanco location, but when time came had to pick up at crestdale

FRANCIS PAUL T. 
Rating:
5.0

Customer did not leave a comment.

JOHN WILLIAM D. 
Rating:
5.0

Customer did not leave a comment.

SHEILA KATHLEEN C. 
Rating:
5.0

Customer did not leave a comment.

Robert A. 
Rating:
5.0

The wole process was easy and the personnel were accommodating and professional.

ARMANDO S. 
Rating:
4.0

Checking out after hours was a pain. Had to take pictures several times. Asked many questions. Horrible check out process

Linda L. 
Rating:
5.0

Air fresheners in the moving trucks.

Joseph L. 
Rating:
5.0

Customer did not leave a comment.

allen L. 
Rating:
5.0

Drop off was a breeze. Couldn't ask for anything easier.

JERRY C. 
Rating:
5.0

Friendly employees very helpful and knowledgeable on questions asked . I appreciate the professionalism !

Peter P.  |  Overall Experience 
Rating:
3.0

I did not interact with the employees. The online check in/out process was a huge pain and took longer than I would have liked.

Christie H. 
Rating:
5.0

Always good service there.......

STEPHEN JOHN M. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER MICH B. 
Rating:
5.0

Customer did not leave a comment.

DANIEL N. 
Rating:
5.0

Organized - a well running facility

Martin B. 
Rating:
5.0

Was unable to pick up my vehicle 30 minutes early using the app. App only gave me a vague error, with no real explanation as to why it wasn't working. Required a call to Uhaul support.

Joseph S. 
Rating:
5.0

Freindly and knew what they were doing to get me out of there quickly. So I could do what u needed. The blonde lady was very nice to

JOSEPH A R. 
Rating:
5.0

Nothing u to ou guys are perfect

Amineh B. 
Rating:
4.0

Customer did not leave a comment.

JAMES H. 
Rating:
5.0

Customer did not leave a comment.

JAMES H. 
Rating:
5.0

Customer did not leave a comment.

DELORIS S. 
Rating:
5.0

Helpful friendly staff. Moving van was super clean and basically seemed brand new. Easy to drive. Got everything including the queen mattress. Affordable rates.

Lacy S. 
Rating:
5.0

Customer did not leave a comment.

CLYDELL MORTON V. 
Rating:
5.0

Customer did not leave a comment.

ROBERT G. 
Rating:
5.0

Customer did not leave a comment.

STEVE N L. 
Rating:
5.0

It was super easy and everyone nice --all great

Janet S. 
Rating:
5.0

Customer did not leave a comment.

JAMES EDWARD S. 
Rating:
5.0

Customer did not leave a comment.

JAMES DAVID G. 
Rating:
5.0

Customer did not leave a comment.

FERNANDO F. 
Rating:
5.0

Customer did not leave a comment.

LEONARD P Z. 
Rating:
5.0

Great experience… Pete and the other staff were professional, friendly. And helpful!

TAMARA JANE W. 
Rating:
5.0

Customer did not leave a comment.

KURTIS JAMES M. 
Rating:
5.0

Customer did not leave a comment.

Patricia S. 
Rating:
5.0

Very active and professional staff that were accommodating and helpful. A quick but pleasant experience

Joshua B. 
Rating:
5.0

It was a wonderful experience! The employees were very friendly and professional and the equipment was very clean and well maintained! Thank you!

GRACE KATHLEEN J. 
Rating:
5.0

Customer did not leave a comment.

AARON MIGUEL A. 
Rating:
5.0

Great job, friendly, helpful, professional staff. Thanks you

CHRISTOPHER JAME K. 
Rating:
5.0

Great staff! No issues at all would highly recommend this location!!

CARRI MARIE F. 
Rating:
5.0

They were wonderful! Especially in such a racist society.

ALICIA ROSHON R. 
Rating:
5.0

Customer did not leave a comment.

ALEXANDER ROBERT T. 
Rating:
5.0

Excellent customer service!!!

STEVEN CLARK I. 
Rating:
5.0

Friendly, effective, & efficient staff. The truck need proper alignment.

Nur A. 
Rating:
5.0

Customer did not leave a comment.

SHANNON ELIZABET M. 
Rating:
5.0

Professional and friendly, very helpful. Great van.

JAMES DUBLIN B. 
Rating:
5.0

Customer did not leave a comment.

Lisa S. 
Rating:
5.0

Always great experience at this location.

CLYDELL MORTON V. 
Rating:
5.0

EVERYONE WAS SO NICE AND HELPFUL!

Shaun Q. 
Rating:
5.0

Customer did not leave a comment.

Nick M. 
Rating:
5.0

Chris does a great job!

STEVEN S. 
Rating:
5.0

Good quick clean service. Thanks!

PHILLIP EUGENE T. 
Rating:
5.0

Customer did not leave a comment.

JASON EARL P. 
Rating:
4.0

Customer did not leave a comment.

JOHN WYNNE O. 
Rating:
5.0

Customer did not leave a comment.

Agustin G. 
Rating:
4.0

My experience with your remote check-in was ok, it took us a few minutes to works several problems we were having. Once we connected and worked with the app for a few minutes, we got there. The location is a little remote, not near any refueling stations, would be an ideal location for an electric type vehicle. The staff was great, two young ladies came out as soon as they saw me park the truck, and the check-in process was complete in 5 minutes.

Duayne H. 
Rating:
4.0

Customer did not leave a comment.

DAVID PAUL G. 
Rating:
4.0

Customer did not leave a comment.

Jacob A. 
Rating:
5.0

Great help and service

Robert A. 
Rating:
5.0

Great service

MURRAY XIAO W. 
Rating:
5.0

Fast and easy

ANGELIKO T. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
1.0

Provide better maintained trucks, never allow a truck to leave your premises with less than a full tank (this will prevent any confusion as to how the customer is to return the truck)

Alfred A. 
Rating:
5.0

Customer did not leave a comment.

STANLEY JAY W. 
Rating:
5.0

I think for motorcycle trailers you should go back to chains as a safety component. These can be locked where as cables cannot be locked

WILLIAM CURTISS N. 
Rating:
5.0

Customer did not leave a comment.

KENT S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Glenn P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Howard S.  |  Overall Experience 
Rating:
5.0

VERY NICE EMPLOYEES

robert j.  |  Overall Experience 
Rating:
5.0

Very convenient location, safe and very accessible. Great staff to help with any issues.

CAROL ANN N.  |  Overall Experience 
No reviews have been submitted for this location.

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