Customer Reviews for Storage Venice

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storage Venice

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Robert A. on

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Philip D. on

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Sheli R. on

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Richard E. on

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David B. on

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Michael F. on

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THERESA S. on

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Rob P. on

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Tell them I sent you!

Willard C. on

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Truck had an issue the worker knew about but did not tell me. My receipt was emailed to me with the exact miles I estimated when making the reservation. Really???

David S. on

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Robert A. on

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Jack H. on

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We were very happy with our U-Haul services. Thank you.

Alice Y. on

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Chuck A. on

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Very helpful and friendly

Eugene C. on

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Very accommodating

Stacey B. on

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Satisfied customer

greg W. on

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John S. on

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Todd N. on

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Very good service and helpful. Thank you

Kenneth G. on

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Truck box needed to be swept and the steering/alignment needs adjustment.

Dan D. on

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This is the place to go for all your moving needs. The customer service is outstanding and you will not be disappointed!!!

GUY P. on

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casey A. on

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Scott was informative and friendly

Becky G. on

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Thank you for everything will recommend you

Frank T. on

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I would have appreciated a reminder to do the online "turn-in". However, the personnel at the drop off location handled everything, so turned out well. Thanks!

Matthew B. on

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I was charged an outrageous amount for refueling because personnel could not be bothered or had no assistance to do a walk around when i dropped truck and trailer off.

Kelly B. on

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Phenomenal place with great energy and the best ever customer service with impecable knowledge. This is a wonderful place that was there for me through very sensitive time. I am truly grateful.

David C. on

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Nicholas L. on

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Scott is very helpful

Matthew P. on

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Bill D. on

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Polly T. on

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Fast n Friendly service.

Terry S. on

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Great staff! Very clean facility! I would highly recommend Storage Venice.

KEVIN G. on

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I had an extra separate charge on my card and I am not sure what it was for. I returned the first truck after I got about a mile away because the oil light was on and it smelled like oil. I hope they didn’t charge me for mileage for that

Michael E. on

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Mark F. on

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The lady at the desk was friendly and helpful every time I spoke to her. Nice place.

Terry S. on

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I would highly recommend Storage Venice. Clean facility and rentals. Great personel.

Brain L. on

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Not sure I can suggest improvements. The gentlemen who served were friendly, courteous, helpful and professional. The agent helped me decide which vehicle would best suit my needs and provided a well maintained and clean moving van. I can only give top marks to this location and its staff. Many thanks to you all. Brian from North Port, Florida

Michael T. on

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jacqueline C. on

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Customer Service was excellent. They treated us like family. Thanks to Scott and his crew for all their help. We really appreciated it.

Stuart C. on

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Wonderful

Shelli W. on

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Absolutely fantastic customer service!! The return was fast and easy.

Delbert W. on

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Can't think of a way to improve, but would like to comment on your employee Tori. She was very knowledgeable on the equipment and quick to jump in and hook up the trailer when I rented and again when I returned. She did an outstanding job. I will return for future rentals.

Jason H. on

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Richard K. on

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Mary B. on

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This facility served our needs very well. The staff was very accommodating, indoor units were very clean, well-lit & easy to access.

Jerome D. on

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Great customer service, clean facilities. Thank you Scott for going the extra mile.

PAUL M. on

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richard C. on

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Robert C. on

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Joseph L. on

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Great place to store vehicles.

JIM M. on

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BERT K. on

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It was a great and very professional facility. I just no longer had a need.

Michelle P. on

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The man who works there was very friendly and helpful.

charles K. on

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great as is

stuart K. on

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David C. on

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David S. on

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Very convenient location Easy access Friendly Clean

Alice Y. on

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DAVID E. on

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My experience was a good one

Darcy T. on

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There was a maintenance (idiot light) on when I picked up the truck. I told the girl at the desk and she assured me it was just a code that wasn’t cleared. The truck barely made it to my new home then broke down! The owner had to pick it up. He assured me I Wouldn’t be charged then I was charged additional for gas!!! Total disappointment with the lack of customer service. Why I would pay for a truck that didn’t even make it through my move? Ridiculous!

Lesa B. on

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Joe P. on

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Alicia C. on

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Larry N. on

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5 stars all the way, no suggestions.

Scott R. on

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Jesse H. on

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William D. on

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The truck cab needed a good cleaning. Windows in and out needed cleaning.

domenic C. on

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LEE M. on

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Mary F. on

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My phone experience with Aisha in Richmond, Virginia was exceptional. I needed to change sizes, and dealing with the men at Doe Run was difficult. She did the entire switch for me and made the transaction easy and pleasant. Sshe should be commended for her customer service,.

MARTIN W. on

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Awesome facility and service!

Jim B. on

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I went to the United on Warfield in Venice. They were great to me. They did not have a trailer I needed available for the day I wanted. They contacted a nearby Uhaul in Venice and made a reservation for me. That was very helpful. The entire experience was excellent. Please share with all concerned. Thanks

Michael D. on

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They were so accommodating that we ended up renting a storage unit from them as well.

Terry S. on

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Scott R. on

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Richard B. on

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Kurt M. on

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every thing was great

Jack F. on

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Emanuel S. on

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Very personable and friendly

Richard B. on

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ELAINE N. on

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The young lady that handled my transaction was very pleasant and professional as well

David D. on

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Claudine R. on

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John S. on

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Kurt M. on

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Eric M. on

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Excellent service!

SIGFRED S. on

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Great experience. Tory every helpful. no problems at all.

Elaine W. on

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👍🏻

Jeff P. on

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2nd time using them both were 5 stars

ALAN W. on

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Very fast drop off procedure...i appreciated the email providing me with the drop off address

John E. on

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All aspects were outstanding.

MILAGROS L. on

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Christopher Y. on

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Anthony D. on

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Mary Lou B. on

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scott B. on

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Nicest U-Haul location I’ve rented from. Tory got my truck rented quickly and reviewed the truck with me. She returned the truck as soon as I arrived. It was in an usually welcome U-Haul rental experience.

Jerry B. on

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Friendly service. Easy online ordering. Easy checkin and return. Reasonable prices.

Johnson Q. on

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Daryl A. on

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Chuck A. on

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We're really impressed! Scott is the manager and was extremely helpful. So were Chris and Justin. The physical site is impressive, too---lots of climate-controlled space, both inside and drive-up.

Chuck A. on

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We had an outstanding experience arriving with a full 20' truck, along with a 5x8' trailer hauled behind our travel van after close to 3000 mi on the road. The on-site manager was extremely helpful and, for these seniors in their 70s, very patient. The space rental options were explained well, and the manager helped us to arrange for an unloading crew to help us. They were hard workers!

john C. on

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Eugene C. on

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Scott from Storage Venice was very accommodating and helpful.

Richard A. on

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Rodney S. on

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Wayne W. on

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Scott and Chris were very professional and nice to deal with.

Patrick J. on

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Chris and Scott were very helpful and accommodating for me. I won't hesitate to give them my business in the future if needed. Thanks!

Patrick J. on

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Eugene C. on

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Best storage unit and most helpful and friendly staff EVER!

Gerald C T. on

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Eugene C. on

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Genevieve B. on

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Very personable and helpful

Kathy D. on

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not a thing we were pleased with the service

Eugene G. on

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Jeff P. on

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Best experience I have ever had renting a uhaul. We rented a cargo van very clean, staff was awesome. Highly recommend this location.

scott b. on

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New facility everything was clean and secure . Highly recommend.

Michael H. on

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Clearly one of the best U-Haul facilities I have ever seen. Scott is on top of everything and took excellent care of all my needs. A+ in every respect. Thanks, Scott!

Brian A. on

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Excellent storage facility! I would highly recommend this place. Scott was a pleasure to work with.

mike h. on

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Facilities are clean and convenient and Scott is great! I will be recommending this operation to everyone who needs storage or moving equipment.

Alexander M. on

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Scott was extremely helpful during this very stressful time for us. We certainly will recommend this storage facility to anyone looking for storage. Thank you all

terry h. on

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We moved from Mich and stored our belongings at the newly built Storage Venice facility. Climate controlled unit and the self-service entry made it convenient. Great staff... highly recommended.