Customer Reviews for StoreSmart Raleigh LP

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of StoreSmart Raleigh LP

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Michael P. on

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Customer did not leave a comment.

Faith O. on

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Woman who checked in the equipment was unhelpful and refused to accept that I was told I could drop off there. She insisted I come move the equipment myself, or she would charge me an extra rental fee plus a fee to relocate the equipment. She charged me more than $150 because I couldn't.

Tina R. on

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Barry G. on

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The service person was fantastic!

Michael C. on

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David F. on

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Jorge C. on

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the trailer charged when they rented they said it was for 24 hrs, at the time of returning it they made us other charges, this is a fraud, I do not rent again here or recommend them

Christopher M. on

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After a long 3 days of travel and moving cross-country, it was a pleasure working with Angel to get a storage unit in a quick, timely, and well-informed manner. She was fantastic in her job!

Tim G. on

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Rosemary C. on

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The lady that I worked with was just so sweet and nice and honest.... The only thing I didn't like was the auto transport was quoted to me as $54.95 and then I got charged $75 why $75 that doesn't make sense to me

mitzi H. on

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Stephen P. on

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John A. on

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Excellent customer service on both ends (Pick Up and Drop Off locations), very friendly.

Nick S. on

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Henry S. on

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Cathy H. on

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BRYNE D. on

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Harriett Y. on

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The staff was wonderful.

Chris D. on

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To improve for the next customer, you could .. Not call a 10 ft truck with a loft over the cab a 15 ft truck! That TEN ft truck I paid TEN more dollars for worked fine.

Steve E. on

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I was happy with everything except for the end when i was charged for an extra day because i was not there by closing time. I was not informed of this and disappointed in uhaul's policy

maRY A. on

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William S. on

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I liked using the app to sign in and out but you should continue improving it. I had trouble with it slowing down and had to start over once.

Karen T. on

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Josh M. on

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Dave B. on

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had no problems

Alex D. on

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bill S. on

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Again......the lady that checked us in was super!

Donald M. on

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I thought the overall rental was great. The rental process was very smooth and the people were friendly.

STEPHEN M. on

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Alesia P. on

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John R. on

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Kristina B. on

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TIM C. on

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Clean unit and friendly staff. Would recommend to anyone.