Customer Reviews for Super Mart

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Super Mart

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Kathleen M.
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Customer did not leave a comment.

Alexander A.
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Water in the truck wet my couch, I only put 0.6 tenths miles on the truck and they charged me for 20 miles. They’re running a scam

Michael K.
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Customer did not leave a comment.

Dragoljub C.
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Customer did not leave a comment.

Natalie L.
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Customer did not leave a comment.

Stacy K.
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This location was horrible. They were extremely rude, called my elderly mother and said I was supposed to pick up truck at 9 am and they were going to give it away. I prepaid the entire rents in advance. So it was paid in full for the 5 days. It was extremely stressful as I was in an airplane flying in to pick up the truck for a one way move from pa to FL. I would never use this again.

Roberta M.
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Customer did not leave a comment.

Kimberly B.
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I needed tape and other supplies for my move and this location was unable to supply my needs.

Tahir F.
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Customer did not leave a comment.

Andrew G.
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Customer did not leave a comment.

Bradley B.
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The truck was absolutely filthy. The cab had spilled coffee everywhere and the steering wheel and seats were sticky and dirty. I wiped the entire cab down with lysol wipes prior to my move.

Tonya L.
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The drop off box was never shown to me when I pick up truck had to return keys in morning. Truck wasn’t clean at all, cup holders gross. Crumbs on middle seat. Served our purpose but have used uhaul in the past never had a truck so dirty

Mika D.
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The owner was very rude and disrespectful. He refused to answer my questions when I returned the truck early. I had used their service previously and had no issues. I was overcharged as well. Won’t be going there again.

Kimberly C.
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Customer did not leave a comment.

Elizabeth L.
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Once registered online. The process was quick and simple. Hassle -free

Tina C.
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Nothing, my experience was GREAT

Channey T.
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I dispute the proposed bill however was NOT given the opportunity to say that when returning the truck. I was promised 2 feee days due to the condition of the truck and I was charged double instead.

Dewitt H.
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Customer did not leave a comment.

Alexander E.
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Faye C.
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Kaustubh K.
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Hendrix B.
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THE TRUCK WAS LATE BY AT LEAST 30 MIN. AND IT RAN LIKE CRAP

Wo L.
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Customer did not leave a comment.

Russell S.
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Starting mileage was wrong the fuel was wrong put $20 in gas in the truck and travel 29 miles tell me what the problem is with that never again will I rent from U-Haul

James H.
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Customer did not leave a comment.

Camellia E.
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Clean cab better. Make sure all dents, scratches, breaks, etc. are marked so customers dont have to take tons of photographs documenting all damage not recorded.

Tia G.
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Customer did not leave a comment.

JAMES S.
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Customer did not leave a comment.

Shaishav M.
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They charged me more than it was mentioned in my booking. My per mile rate was different as given by Uhaul but the location charged different.

Dana Jones W.
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Very friendly person when we dropped the truck off. No problems at all with Uhaul....thank you and I will definitely recommend all my friends to you.

thomas O.
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charged me for additional fuel after i put in $30.00 and told him. only went 12 miles

Julia L.
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For this location i think they should have a uhaul worker instead of a store clerk doing the job of a cashier and a uhaul representative. The employees did a good job helping me but had other tasks to do before answering my questions like cashing people out for store goods so there was a small wait and some confusion for me. Otherwise a positive experience.

Yavette S.
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Owner or whoever he was (Indian man) EXTREMELY RUDE AND UNPROFESSIONAL!!

Beth Ann Z.
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I was overcharged. The vehicle was on empty when I got it. I only went 5-6 miles. Put 2 gal gas in and still was charged $68. The vehicle was covered in snow and the storage door was frozen so I only used it 2 hrs. Had to go back the the place and they have us a cup of hot water to throw on the door. Never again

Tao L.
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Customer did not leave a comment.

anthony S.
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I was overcharged

carmella P.
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N/A

Lawrence T.
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Customer did not leave a comment.

William S.
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Need small cargo vans and bigger trucks but over all excellent service

Deborah S.
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Customer did not leave a comment.

Vicki G.
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Customer did not leave a comment.

GEOFFREY A.
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Customer did not leave a comment.

hart C.
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Louise K.
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Customer did not leave a comment.

ellen P.
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Whenever I got the truck to the house to load it I opened it up and saw the dirt inside I called and reported it to the location and they just said okay, when I returned the truck back I told them about the fact that it was dirty when I received it and the guy just laughed and said oh okay and then called customer service after I return the rental and they told me that they were going to get in contact with the district manager the district manager ended up calling me and then told me that he was going to drop the $20 clean-up fee which was never assessed to clean out the truck the guy at the store just didn't know how to charge for the rental of the appliance dolly so he put it as a clean-up fee so I never got any kind of compensation for the fact that the truck was nasty and disgusting from either the district manager, the store manager, or even the employee at the place I picked it up from!

Edward S.
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Customer did not leave a comment.

Tiffany P.
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Customer did not leave a comment.

ERIKKA M.
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Customer did not leave a comment.

Michael S.
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Customer did not leave a comment.

pete M.
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robert F.
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All good!

michelle O.
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Very nice people, convenient location

Terence J.
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Customer did not leave a comment.

Alan H.
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This was no where near our original choices and cost way more in mileage. Owner is rude. He did not look at turn in mileage until we left.

JO ANN R.
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Customer did not leave a comment.

GREG R.
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Very nice worker, but he seemed confused as to why we were dropping off the truck at his store. We were instructed by phone to use his store, but nobody told him about it.

Joanna R.
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DO NOT SWITCH THE LOCATION OF ORIGINAL RESERVATION!!!!!! THEN NOT COMPENSATE THE CLIENT.

ERIKKA M.
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Customer did not leave a comment.

Carol S.
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Truck was clean. Rental was convenient, efficient and affordable.

John C.
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requested location close to property which was 1 mile away but u-haul changed location less than 24 hrs before pick up. location was 10 miles further away. upon pick up was not given any instruction on usage. drove truck from Pittsburgh to Philly with trailer switch on and got poor millage. When dropped off that location told me the switch should have been off.

Khalifa O.
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Customer did not leave a comment.

Michael D.
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It's doubled up as a convenience store with a tiny parking lot, everything is cramped, the trucks are buried behind other cars and trucks and the employees are swamped with lotto ticket sales. It's just not the smoothest operation and I don't think I'll be using this location again.

Teresa C.
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Easy transaction!!

Michael T.
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Customer did not leave a comment.

tara L.
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Customer did not leave a comment.

michele Y.
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Customer did not leave a comment.

brandi P.
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Good experience

vicki B.
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Customer did not leave a comment.

Priya A.
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Customer did not leave a comment.

donald W.
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This was the worst experience I ever had with U-Haul. I made a reservation for Saturday because that’s the day I wanted to move.... U-Haul online system crashed while trying to express check in.... then I saw reservation was changed to a different location.....thinking I was at fault I called 800 number to speak to a person while on a chat request that nobody ever logged on with me on hold & on hold with chat over an hour..... when I did get to speak to s person I explained issue response was truck not at location I asked how is that possible I have a print out for time date location of Saturday & location was changed how would I know that if I just should up ther with paper....anyway to add insult to injury of poor service when I re booked reservation with person on phone & they said everything is set for Sunday... I go to location & everything was not... reservation not in system had to re book as a walk GOoDthing a truck was there... the store did a good job of recovering problem but this whole thing was very ugly ....,,.ohh I also thought when I called & the person made reservation for Sunday they gave me a discount on mileage 99 to 79 cents I thought that was nice even though I knew my mileage would probably be under 10 miles so that would have Been 2 dollar discount... when I got my walk in reservation she explained rates were cheaper on Sunday sooooooo I got nothing for my original problems just more problems.... I really would like to hear from someone on these issues.... the store wasn’t the issue it was the U-Haul system... not sure what the 50 dollar guarantee was but I would think I am more than deserving of it..... Don weber Emailme.donweber@gmail.com 412 230 6591

Tory H.
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Customer did not leave a comment.

Roberta N.
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Anthony M.
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bob H.
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Customer did not leave a comment.

MARCEL S.
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David H.
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No issues

RAGHURAMAN S.
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Customer did not leave a comment.

paul H.
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Customer did not leave a comment.

Becky L.
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Customer did not leave a comment.

KIMBERLY C.
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Did not sell packing supplies

John K.
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Customer did not leave a comment.

Carrance M.
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Customer did not leave a comment.

RANI I.
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They over charged me for the U-Haul and they changed me for equipment i never had. Their customer service was very put and they refused to give me the manager name

John B.
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Customer did not leave a comment.

PHIL L.
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Customer did not leave a comment.

Lucas M.
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Customer did not leave a comment.

charlita W.
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Customer did not leave a comment.

Kiara P.
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Customer did not leave a comment.

FLOYD A.
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Customer did not leave a comment.

Jennifer S.
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Low the prices

Laura S.
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Customer did not leave a comment.

Katie W.
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Pick up site was not where I requested and was out of the way. Very frustrating uHaul was unable to meet my needs.

THOMAS P.
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Customer did not leave a comment.

lushon D.
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Late hours helped me out

Stacey L.
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Customer did not leave a comment.

Tony W.
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Very accommodating couldn't ask for more

Dawn O.
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I had a horrible experience at this location and was overcharged. Horrible customer service. I am contacting u-haul to file a discrepancy and get a refund.

Len L.
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Customer did not leave a comment.

Chantel B.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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