Customer Reviews for Tanggo Company Inc
(U-Haul Neighborhood Dealer)

140 reviews

539 First St   London, ON N5V1Z5

(226) 316-0309

Location Hours

  • Mon: 9:30 am - 6 pm
  • Tue-Wed: 9:30 am - 5 pm
  • Thur-Sun: 9:30 am - 6 pm

Services at this Location:

Contact Us

(226) 316-0309

539 First St
London, ON N5V1Z5

Services at this Location:

Location Hours

  • Mon: 9:30 am - 6 pm
  • Tue-Wed: 9:30 am - 5 pm
  • Thur-Sun: 9:30 am - 6 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Gregory was polite, efficient, and paid attention all the little details and particulars of hooking up our traileri would certainly rent from here again.

David W. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Customer did not leave a comment.

Marc A. 
Rating:
5.0

Customer did not leave a comment.

JAMIE H. 
Rating:
5.0

Customer did not leave a comment.

Kelsey Elizabeth L. 
Rating:
4.0

I had a very positive experience from this company and especially the owner. He was willing to help make this move very stress free and had customer service A+. Thanks for being so helpful.

Norman M. 
Rating:
5.0

Customer did not leave a comment.

Intisar A. 
Rating:
4.0

Customer did not leave a comment.

Roch P. 
Rating:
5.0

Always a great experience renting from this location!

AMOR K. 
Rating:
5.0

Customer did not leave a comment.

Intisar A. 
Rating:
5.0

Customer did not leave a comment.

Intisar A. 
Rating:
2.0

Cruise control didnt work, Stabilitrak warning came on at highway speed, speedometer needs to be calibrated.

Idriss G. 
Rating:
5.0

Customer did not leave a comment.

Intisar A. 
Rating:
5.0

Customer did not leave a comment.

Victor P. 
Rating:
1.0

Customer did not leave a comment.

Danish A. 
Rating:
5.0

Customer did not leave a comment.

Intisar A. 
Rating:
3.0

There was no prominent sign to say it was a U-haul pick up. The trailer was not clean and had old cans in it. But. The staff were very nice and very helpful and we were happy they had supplies for us. And cleaned out the trailer.

Bridget M. 
Rating:
5.0

Better signage as to the exact location

Brenda W. 
Rating:
3.0

The original truck that was reserved for me was not set up for truck share so I wasted an hour and a half trying to get it figured out/ resolved and eventually had to drive to another location where one was available for me to use. Absolutely terrible organization on uhaul's behalf

Robert N. 
Rating:
4.0

Nothing

Ian P. 
Rating:
5.0

Customer did not leave a comment.

Intisar A. 
Rating:
5.0

Customer did not leave a comment.

Naveen Chandra D. 
Rating:
2.0

The mobile pickup is very finicky. It didn't say we have to go into the store to pickup even though we arranged mobile pickup. The app kept going in a loop and kept bringing us back to the main page when we tried to check in. Plus there was no indication that we had to pay a cash deposit for the rental which caused us to have to scramble to gather a deposit which took time. If we were told in the app when making the reservation that there was a deposit needed, we could have been fully prepared.

Kevin J. 
Rating:
4.0

Customer did not leave a comment.

Janak C. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R. 
Rating:
5.0

Customer did not leave a comment.

PAUL H. 
Rating:
5.0

My experience with the U-Haul location on 112 Clarke Road, London, ON was very unpleasant. The store Manager is RUDE, and doesn't have customer service skills, she talks to customers and her own staff in a very degrading manner. On the other hand, the other staff were friendly and helpful. Overall, I think the store would be better off without the manager in the long run.

OSIFO I. 
Rating:
5.0

Customer did not leave a comment.

Izabela K. 
Rating:
4.0

Customer did not leave a comment.

Rosa R. 
Rating:
5.0

Super easy, very courteous and friendly. Positive experience

Terri R. 
Rating:
5.0

Customer did not leave a comment.

cam M. 
Rating:
5.0

Customer did not leave a comment.

F. Michael P. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL R. 
Rating:
5.0

Customer did not leave a comment.

Rachel B. 
Rating:
5.0

Great Service as always! Thanks Tanggo Team!

auldrin A. 
Rating:
3.0

Customer did not leave a comment.

Paul L. 
Rating:
5.0

Customer did not leave a comment.

IRFAN G. 
Rating:
5.0

Customer did not leave a comment.

LIGIN JACOB A. 
Rating:
5.0

Customer did not leave a comment.

IRFAN G. 
Rating:
5.0

Customer did not leave a comment.

Chris D. 
Rating:
5.0

Customer did not leave a comment.

ERIC B. 
Rating:
5.0

This was my first time using a U-Haul. All the equipment and the car the was tidy and clean. Even after asking him multiple questions during the journey, the person behind the desk was really friendly and helpful.

vineet M. 
Rating:
4.0

Customer did not leave a comment.

Nathaniel C. 
Rating:
5.0

Customer did not leave a comment.

ASHIL P. 
Rating:
5.0

The man at this location was a delight to deal with. Very kind, helpful and even though it was cold outside he took his time with us.

Jason H. 
Rating:
5.0

Customer did not leave a comment.

PAULOD F. 
Rating:
5.0

Excellent customer service. Thank you

Dan C. 
Rating:
4.0

Customer did not leave a comment.

TONY P. 
Rating:
5.0

Customer did not leave a comment.

Travis K. 
Rating:
5.0

Great guys!

Larry D. 
Rating:
4.0

If a vehicle is listed as available, it should be available. Nevertheless, Gregory was fantastic.

JOHN P. 
Rating:
5.0

They went out of their way to accommodate and at short notice! Very friendly and would go back if need be!

NANCY H. 
Rating:
5.0

Customer did not leave a comment.

GABRIEL C. 
Rating:
5.0

Excellent service!

AMOR K. 
Rating:
5.0

The truck that I intended to rent was a disaster. Apparently vandals had punched holes in the gas tank to steal the gasoline. However, the staff at (Tanggo Company Inc., 539 First St., London, ON, N5V1Z5) helped us turn this experience around and went the extra mile to get us on our way with alternative equipment. U-Haul was failing us in unimaginable ways, and they were our third U-Haul location as we tried to collect a truck for our reservation made a week earlier. It looked like we were going to have to abandon our move date (big consequences!) when we saw the gasoline leaking below the truck, but thanks to the staff at this location we were able to proceed.

Brian S. 
Rating:
5.0

Customer did not leave a comment.

craig B. 
Rating:
5.0

Customer did not leave a comment.

Amanda D. 
Rating:
5.0

Excelent service, great communication

Andrea P. 
Rating:
5.0

Customer did not leave a comment.

Murray F. 
Rating:
5.0

Customer did not leave a comment.

Carrie B. 
Rating:
5.0

Customer did not leave a comment.

Courtney D. 
Rating:
5.0

Customer did not leave a comment.

WENDYE L. 
Rating:
5.0

Customer did not leave a comment.

Tim L. 
Rating:
4.0

Customer did not leave a comment.

CATHERINE W. 
Rating:
1.0

Customer did not leave a comment.

SAEEDUDDIN S. 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHERR C. 
Rating:
5.0

Customer did not leave a comment.

BALASUBRAMANIAM P. 
Rating:
5.0

Customer did not leave a comment.

Ryan B. 
Rating:
5.0

Greg is extremely professional, courteous and accommodating. His customer service skills are exemplary. Area of improvement… having an inventory of 5 x 8 cargo trailers

TERENCEWENCESLAU C. 
Rating:
5.0

Excellent and friendly customer service. Very positive and easy experience.

TROYDENNIS M. 
Rating:
4.0

Customer did not leave a comment.

Hossein R. 
Rating:
5.0

The truck cab was very nice and comfortable and clean. However one of the supports to the ramp was missing making it somewhat unstable and the windshield wipers weren't great and could be replaced.

Anastasios P. 
Rating:
5.0

Customer did not leave a comment.

MOHIT S. 
Rating:
5.0

Customer did not leave a comment.

LISA P. 
Rating:
3.0

Agent was very helpful. Uhaul, overall is terrible.

Daniel M. 
Rating:
5.0

Getting and returning my vehicle was quick and easy. The staff was also very friendly!

Florian G. 
Rating:
5.0

Customer did not leave a comment.

STEVENM W. 
Rating:
3.0

Customer did not leave a comment.

Devon H. 
Rating:
3.0

Customer did not leave a comment.

PATRICIA A. 
Rating:
4.0

Customer did not leave a comment.

Marianne J. 
Rating:
5.0

Customer did not leave a comment.

LEIGHC B. 
Rating:
5.0

Just double check and triple check equipment!

Ian C. 
Rating:
5.0

This was great service. The personnel was very professional and helpful. All rental information was conveyed easily making the whole experience very pleasant. I would highly recommend The Tanggo Co. location on your next Uhaul rental.

CANDAS F W. 
Rating:
5.0

I had a major issue with location at Commercial Crescent that had no trailer available. The owner of the store at First Street did everything that was possible to solve the problem and get me all set. Great job for him but very disappointed with U-Haul reservation service

Carlos K. 
Rating:
2.0

Was not provided a contract. Also, when I instructed where I wished to return the U-haul, they said they could not find the location on their system. My return site was listed as unsure and this led to problems with return because the location I wished to return at did not have me registered. Overall, the interaction was pleasant, aside from these later issues.

WESLEY T. 
Rating:
5.0

The man has knowledge in his job, and helpful.

ONEIL A. 
Rating:
5.0

Customer did not leave a comment.

SYED J. 
Rating:
5.0

Customer did not leave a comment.

Brandon B. 
Rating:
5.0

The gentleman that helped us was awesome! His name is Gregory Harter & he communicated with me all the time.Great experience.

JUSTINANDREW A. 
Rating:
3.0

Customer did not leave a comment.

FRANCISCO D. 
Rating:
5.0

Thanks very much

JEREMY F. 
Rating:
5.0

I want to thank Rich Halbouni from 1st Class for taking care of me when the website did not.

DENNIS K. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

LUIS D. 
Rating:
5.0

Customer did not leave a comment.

Nathan M. 
Rating:
1.0

The amount when I booked a truck online was almost like 25 dollars but when I returned the truck you guys charged me 49 dollars I used truck only for 1 hour . What is this? You really disappointed me I am gonna rent from other companies next time

Jerrin Raju K. 
Rating:
5.0

Awesome pick up and drop off, the 2 men couldn't be more helpful....Really great, thank you

Paul R. 
Rating:
5.0

Customer did not leave a comment.

NELSON G. 
Rating:
3.0

Customer did not leave a comment.

Marc V. 
No reviews have been submitted for this location.

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