Customer Reviews for The Rustic Barn
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of The Rustic Barn
JD G. on
Have someone at the drop off location answer their phone.
Donald W. on
Not sure how this works but they are closed on sunday and mondays so you have to do everything by phone. Then you have to watch because they dont close out the rental on thwir end which can cause headaches. So if you have an issue or dont know where to drop the trailer cam cause problems.
Christopher G. on
No improvement necessary in my book. Friendly people, outstanding service, and actually enjoyed sitting and bs'ing with them! I'll be using them in the future when I need a truck or trailer!
Laura S. on
This location was very friendly and helpful. I would recommend it to anyone. This would be the second time we have used this location. Thank you for your awesome service.
Rob C. on
yes very nice people
JD G. on
Nobody has ever been there when I drop off a unit. But otherwise, their lot and building look nice from the outside.
Glenda H. on
When I spoke to Brenda at The Rustic Barn about renting the truck on Sunday she told me that they were not open on Sunday but if I would get the truck that day on Saturday she would not charge me for 2 days. She would only charge me for Sunday. I was charged for both days and I am very unhappy about that. It was not in my budget to pay for 2 days. I only used it for 4 hours on Sunday and took it back. I didn't use it at all on Saturday because our plans were to move on Sunday. I was told I would not be charged for 2 days but I was.
Sheila F. on
Keep up the good work.
Michael J. on
Very nice people. The staff make a good team and were fast getting me checked out. I wouldn’t change a thing. Thank you.
Kevin S. on
It was fantastic nice people and nice truck?
GARY D. on
Very professional and friendly. Had a very good experience. Keep up the good work.