Customer Reviews for The Storage Bins

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Storage Bins

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James P. on

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Had an excellent experience. Friendly, helpful, equipment in great shape.

Sam B. on

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Debbie has fabulous customer service!

Jessica L. on

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Lynn D. on

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I had a little difficulty with the mobile check in. It might be better if you tell customers to download the ap first.

Trisha B. on

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Richard M. on

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LEE S. on

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Greg S. on

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Gavin D. on

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Great Customer Service! I’ll be back

Alex G. on

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Thank you. Everything was good. Excellent customer service and good equipment

Valerie W. on

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Donald A. on

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DMITRIY A. on

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People who run this place are the most kind and professional. They make everything and ease! They don’t rush you, they actually do care on finding the Best solution for each customer!

Rheaneen P. on

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DIANA H. on

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i have used this facility before and have always been more than satisfied

Todd L. on

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Easy registration for the truck and friendly staff.

Ronald D. on

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Joseph C. on

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It was a great pleasant experience. I highly recommend them.

John C. on

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Dorothy M. on

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John S. on

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michael N. on

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Steve L. on

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Margo K. on

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Daniel E. on

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BRUCE W. on

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Bob M. on

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This location always is helpful and friendly to work with. Excellent service. Second time using Uhaul from here and will continue to return if needed in the future. Front desk always pleasant .

Endre S. on

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Super service and clean environment.

Olga S. on

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terrie L. on

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Mark S. on

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Debbie is awesome/very patient with customers and gets the job done every time! So convenient too!

ALFRED R. on

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No improvement needed

Richard C. on

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Very friendly and professional personnel. Debbie was super!

Vasily G. on

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Kirk D. on

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The employees were sympathetic to our problem and recommended we file a report.

frank B. on

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Your new computer program has a few glitches .

Fred R. on

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david H. on

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Michael R. on

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Great customer service

Russell G. on

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Friendly, professional service. Clear communication. Reasonable prices.

Judith R. on

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Very accommodating! Made at least one part of the day pleasant ??

Kent R. on

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Terri R. on

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Don’t change a thing ! It was great!

Haldon H. on

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The truck could have been a little cleaner but it was acceptable

Richard S. on

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Miguel F. on

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Dan S. on

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Great customer service!

Angie T. on

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Darryl W. on

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Could not have been easier.

Ronald R. on

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BOB A. on

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Everything was perfect !

Tom F. on

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When I picked up the van I rented the mileage was incorrect. In U-Haul favor of course. The agent couldn’t change it. So I got beat for extra miles. The gas was also off:, again in U-Haul favor. It was down at 3/4. Agent called it 7/8. I used the chart I was given to replace the gas it was wrong. In U-Haul favor. I ended up filling the tank so I got taken for extra fuel. I will never return. I will definitely tell everyone in my community about my experience.

carolyn Y. on

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Robert P. on

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Process was easy. Your team is professional & efficient and the experience was seamless. I will recommend this location to my friends.

BEN R. on

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michael M. on

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The front desk lady was especially friendly and knowledgeable.

Roger L. on

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Jane L. on

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David T. on

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Everything was handled professionally. I was very pleased with the service.

Robert B. on

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MARK I. on

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excellent service, truck was clean, will choose this location as my go to for uhaul in the future.

James P. on

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Keep up the great work.

Onaldo G. on

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Mark S. on

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Great group of people. Debbie is so accommodating and if you get in a jam on early check in, Shawn is there to help you. Easy peasy!

Jon D. on

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Furniture dolly wheel was falling apart and caused large black scuff marks on my hardwood floors. Needed a new rubber band that actually stayed on.

Steven C. on

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MICHELE J. on

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RICK K. on

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Herbert W. on

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MAURA T. on

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Great Customer Service!!!!

DIANA H. on

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James P. on

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Keep Debbie Bell onsite. She was great to work with and very friendly.

Russell C. on

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Excellent service every time I have used them

Stephen M. on

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Debbie was very friendly, courteous and knowledgeable. I got in and out quickly and was on my way.

michelle L. on

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Very nice and very helpful employee

Kenneth H. on

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Very helpful staff. I was contacted the day prior to review the rental and schedule. Very good service.

John K. on

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Nothing service was great st pickup and truck ran well

Richard B. on

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CHRISTOPHER S. on

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Clear instructions on where to park vehicles dropped off after hours.

Nick D. on

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Office opened over 1 hr late Mon after Thanksgiving 2 diff irate customers angry waiting for opening of office Inconvenienced moving helpers and cost us more Rep was very rude said had a funeral on Sunday ??

Ed S. on

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Kenny L. on

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Will C. on

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Dwight D. on

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It was an excellent rental experience. No improvement seems necessary.

Charles L. on

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Peter G. on

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I believe the ladies name was Deb who took care of setting me up with my truck on Tuesday morning. She was Great! And the truck ran great as well. One issue, it developed a whistling sound in the Dash on Wed the second day I had it. Whistled all day. Would have driven another person mad, but I was able to tune it out. It wasn't there the next 2 day, very strange, but wanted you to know. Otherwise it was an Excellent experience working with Uhaul and would do it again.

Lisa G. on

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We loved the person at the front desk.

Ed S. on

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Your representative was very helpful to me. She reserved a second truck and the process was very easy. She is an asset to U-Haul.

Alexandra A. on

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Kevin B. on

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James D. on

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Great customer service by the location agent

Ted C. on

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James B. on

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Christine D. on

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Kara P. on

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Nick D. on

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Scott N. on

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Martin F. on

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Melinda M. on

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Fantastic experience .Wonderful clerk who was so kind and helpful. What a fine moving experience it was.

Larry P. on

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Nothing! First-class treatment all the way. My best-ever U-Haul experience!