Customer Reviews for The Zone
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

2510 Mills Branch Dr Ste 81   Kingwood, TX 77345

(281) 852-9118

Location Hours

Always Open On Your Smartphone

Services at this Location:

Contact Us

(281) 852-9118

2510 Mills Branch Dr Ste 81
Kingwood, TX 77345

Services at this Location:

Location Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
1.0

Jason needs to be discontinued as a drop off location. He was only reachable by phone. Did not answer the the first to calls. FAILED to check in my unit as I was unable to check it in due to that site not being listed on your app. LIED to me several times, telling me he had checked it in, then was in th eprocess of checking it in when I called, then was going to check it in !!! He was rude, not friendly and very POOR !!! His lack of follow-through caused my 4 hours and 5 calls to Uhual to resolved the unit being late check in when in fact it was returned a day early. Also your people at the Customer Action File did not even do what they told me they were going to do, which caused an additional call from me to resolve. POOR, POOR POOR SERVICE ONCE AGIAN BY UHAUL !!! AND NOT THE FIRST TIME !!! Sincerely, Ken Morris 985-520-1957

KENNETH M. 
Rating:
1.0

Reserved my truck a month in advance. When it was time to pick up the truck, I was sent to 3 different locations because no one could locate a truck for me.

Kaylea G. 
Rating:
1.0

Though I had an appointment, no one was at the facility when l arrived. It took me about 30 min. to find out how to get the key out of the lockbox. There was no way to rent additional equipment.

Richard S. 
Rating:
3.0

No interaction with people. Transaction completed via mobile phone which was acceptable giving circumstances and ease of completing check-in. Overall good experience

Aaron M. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
2.0

Couldn't get ahold of the contact. Waited online for approval for 20 minutes. Mileage usage was never determined. Sadly I won't be using this location in the future.

Jose C. 
Rating:
1.0

Too much to list out!! Almost got bit by a snake when picking up in wooded area. I need to speak with someone.

Michelle P. 
Rating:
5.0

Customer did not leave a comment.

brittainy S. 
Rating:
5.0

Customer did not leave a comment.

Maria R. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top