Customer Reviews for Thompson Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Thompson Automotive

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

ty J.
Rating:

there was no washer fluid in the tank is the only issue since it is winter and you use it more.

alec J.
Rating:

I noticed the rear passenger's side tire was damaged at pickup. This is something that should have been discovered if the the u-haul was inspected after the previous rental. The truck was adequately clean on the inside. The tire is why I stated NO for the vehicle being well maintained

James D.
Rating:

Customer did not leave a comment.

Catherine T.
Rating:

The app was a bit confusing at first, but once I got going, it was faster than the last time I rented a uhaul(4.5 yrs ago) when the checking procedure took a long time. Even though I used the app, a gentleman was outside and asked if I needed any assistance! Both the app and the customer service made my experience very smooth and as enjoyable as moving a family member can be( lol. )

Thomas P.
Rating:

Customer did not leave a comment.

Harold D.
Rating:

Customer did not leave a comment.

Jacquelyn D.
Rating:

Customer did not leave a comment.

Rebecca M.
Rating:

Customer did not leave a comment.

David O.
Rating:

The computer systems were slow which caused the checkout process to take a long time. This seems to be a Uhaul issue as it seems common with all other Uhaul locations that ive used in the last 2 years.

SARA M.
Rating:

My family members who were meant to help me move kept changing the times they wanted to show up. The gentleman there was beyond kind and understanding and helped me reschedule the truck. I am beyond thankful for that kindness during a very difficult time.

Juan F.
Rating:

Customer did not leave a comment.

Sam R.
Rating:

I would like to suggest to maintain the equipment exterior in better shape. It was a lot of scratches which is confusing me to count them one by one and make sure that all marked with “x” label . But the renal agent at the store help me too much and find the all marks which is let me fell ok that I will not pay for the others damage . I appreciate that for him .otherwise I love the cellphone app with self check in and out and the store agent is so friendly and helpful.

mayur M.
Rating:

Customer did not leave a comment.

Brandy W.
Rating:

Customer did not leave a comment.

Marie B.
Rating:

The truck was just waiting on my arrival 👍

Jacquelyn D.
Rating:

Customer did not leave a comment.

DANIEL C.
Rating:

Customer did not leave a comment.

Ernest R.
Rating:

Customer did not leave a comment.

Natasha B.
Rating:

Customer did not leave a comment.

Carl S.
Rating:

Customer did not leave a comment.

Carl S.
Rating:

Customer did not leave a comment.

Sarah M.
Rating:

Nice man who met me!

Paul B.
Rating:

They were very accommodating and eager to work with me.

kevin S.
Rating:

Hard to find and poorly marked to drop off, seems like this is one of many things the management has going on to keep busy.

dalton H.
Rating:

Not charge customers extra money for not being allowed enough mileage to complete their move.

Nancy H.
Rating:

Customer did not leave a comment.

mark K.
Rating:

Customer did not leave a comment.

Derek W.
Rating:

Made my stressful moving weekend a lot easier! Highly recommended!

Darin M.
Rating:

Customer did not leave a comment.

Jeff W.
Rating:

Very professional

Mark K.
Rating:

Joey was very well versed and handled check in with great professionalism.

Ken A.
Rating:

Customer did not leave a comment.

Angela E.
Rating:

The guy was friendly. The truck, however, was dirty. The driver's side floor had mud on it, and the drink holders were gross.

Jamie W.
Rating:

Everything was great used the app to turn it in and everything went well was very surprised and happy

Carl W.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top