Great customer service at the location!
Rafal N.
Customer Reviews for Thrifty Tool Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I ordered a 15 foot bed truck I received a measurement of a truck bed that was 11‘10“. Why was I told that this is a 15 foot truck? I had mentioned that I needed a 15 foot bed because my porta boat is 13 feet overall therefore I needed a 15 foot bed truck. Why was I told that this is a 15 foot bed truck that I had to drive with the back door of the truck open for 120 Miles. Please respond thank you
joseph F.N/A
Kenrick R.You need to allow one day for loading and one day for unloading along with travel days. Please consider ages of renters and size of the group moving.
Daniel S.The truck needed to be serviced and I did not know about it until after I took the truck but other yhan that the service was great and the gentleman was so very nice and helpful
Aysha L.not open at posted hours
Glenn G.Truck had a Check Engine Light and Traction Control Light that illuminated during the trip.
Estro V.Unable to get lock box code. Wastes 2 hours at 6am. Used 2 differnt phones and was on line with your texh suppprt for 30 minutes. Still had no idea why no code issued!!!! NOT Acceptable!!!!! Finally store opened up and did whole process manually on his computer.
Charles T.Great older gentlemen. Not too savi with computers but excelent attitude. Place needs some loving.
Victor A.Very personal and friendly staff. I would definitely rent anything I need in the future from this facility
Donna B.This location was the best place that I ever rented from. The staff was awesome and it was very quick and professional. I highly recommend it to anyone looking to rent a truck
William D.