Customer Reviews for Tiger Town Storage
(U-Haul Neighborhood Dealer)

163 reviews

3055 Society Hill Rd   Opelika, AL 36804

(334) 275-4054

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(334) 275-4054

3055 Society Hill Rd
Opelika, AL 36804

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Your facility was perfect for what i needed. It was always clean and good temp control. Access was easy and such a good location. Thank you for your service!

Kimberley N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Krystal S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ayanna T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tessie S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lori C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard S.  |  Overall Experience 
Rating:
5.0

Great staff great facility

Tenia W.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Katy S. 
Rating:
5.0

Customer did not leave a comment.

Angie J.  |  Overall Experience 
Rating:
4.0

This location was far away from our departure point and was a major inconvenience to access. There were 2 other Uhaul locations close to our departure point and we were switched to this other location at the last minute. Cost us more time and money in our move.

Scott H. 
Rating:
5.0

The staff were very accommodating, friendly and professional. I had no problems moving into and out of my storage.

Shayna H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cynthia Z. 
Rating:
1.0

Had to drive truck with check engine light on, beat up bumper, and muffler was hanging 5 inches above the ground.

William S. 
Rating:
5.0

My name is Dustin. Not Justin thank you.

Justin G.  |  Overall Experience 
Rating:
5.0

10' box van needs cruise control. It's 2021, come on.

THOMAS K. 
Rating:
5.0

First time using a storage facility and was a delightful experience!

Jamie M.  |  Overall Experience 
Rating:
5.0

Regina was great !! I never had a problem from first day to last day. I would highly recommend. The only thing that I saw was a problem is there should be carts that could be used to move heavy things in and out. Especially since the doors are small openings at the back of the building.

Diane H.  |  Overall Experience 
Rating:
5.0

the isles between the buildings are too narrow and I had rodent issues

WARREN R.  |  Overall Experience 
Rating:
5.0

The staff was amazing and always available to answer any questions. Very friendly.

Ashley H.  |  Overall Experience 
Rating:
5.0

10 in every category

Katrina M.  |  Overall Experience 
Rating:
5.0

This storage facility was a very good place to store my stuff for a couple of months. It was very clean and very secure. I will be coming back to use this place when the time comes.

Andrew G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kate S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heather S.  |  Overall Experience 
Rating:
5.0

Young girl at the front was always pleasant. I did not see any cameras around the building, so that would be my only feedback.

Michael M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Milton H. 
Rating:
4.0

Customer did not leave a comment.

Thomas W. 
Rating:
5.0

Customer did not leave a comment.

WENDY S. 
Rating:
5.0

Customer did not leave a comment.

JESSICA D. 
Rating:
5.0

Customer did not leave a comment.

Heather M. 
Rating:
5.0

Customer did not leave a comment.

Jack B. 
Rating:
5.0

Customer did not leave a comment.

Douglas P. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
4.0

Customer did not leave a comment.

JOHN S. 
Rating:
5.0

Customer did not leave a comment.

Phil P. 
Rating:
3.0

The rental was dirty all over... spilled drinks in cup holders, dirt, etc.

Alex T. 
Rating:
5.0

Good Folks

Marshall H. 
Rating:
4.0

Unable to complete location services. UHaul rep on phone was very courteous and helpful. Not sure how I exceeded mileage but will not make issue over 17 cents although charged to card.

Leonard H. 
Rating:
1.0

The Uhaul had a leak and should not have been rented out in the condition it was. They also did not have enough moving blankets that I ordered. I had things get damaged in the uhaul due to the leak.

John S. 
Rating:
5.0

PullEd the truck in, locked it , dropped keys in night box and out the door. Thanks again

Patrick P. 
Rating:
5.0

Maintain excellent customer service!

Audra P. 
Rating:
5.0

Customer did not leave a comment.

VALERIE P. 
Rating:
5.0

Excellent customer service

shari M. 
Rating:
5.0

Customer did not leave a comment.

Patrick M. 
Rating:
5.0

Customer did not leave a comment.

Megan L. 
Rating:
3.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Find a way to hook that dolly/hand truck down so that it doesn't bump all over. Other than that...service was outstanding and they made everything quite easy.

Nancy R. 
Rating:
5.0

No improvements needed, I was in and out.

saundra W. 
Rating:
5.0

It was in great condition... thank you!

Gretchen M. 
Rating:
5.0

Customer did not leave a comment.

Laura A. 
Rating:
5.0

Only thing I can think of is cut back on the milage rate

Marlon V. 
Rating:
3.0

Customer did not leave a comment.

edwin H. 
Rating:
5.0

I've accessed my unit one time since then and everything went well. It required a modification to some trim that was preventing the door from sliding all the way up, the mod seems to be working well.

Ernest R.  |  Reservation 
Rating:
5.0

Customer did not leave a comment.

David L. 
Rating:
1.0

Customer did not leave a comment.

John W. 
Rating:
5.0

Very attentive and yet professional thank you

jesse G. 
Rating:
5.0

Great storage facility (I am a client) and Jay (manager) is a rockstar!

Jeffrey E. 
Rating:
5.0

Customer did not leave a comment.

Latasha M. 
Rating:
5.0

Customer did not leave a comment.

Jack S. 
Rating:
5.0

Very nice and efficient service.

Gwen C.  |  Reservation 
Rating:
5.0

Customer did not leave a comment.

Keith G. 
Rating:
5.0

Excellent.

Nancy P. 
Rating:
2.0

Do not allow appointments to be made before rental establishment opens for business.

Jesse M. 
Rating:
5.0

Customer did not leave a comment.

Tonya D. 
Rating:
5.0

When I rent locally, I use this location.

Jack S. 
Rating:
5.0

Customer did not leave a comment.

Stacy A. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Customer did not leave a comment.

Christopher H. 
Rating:
5.0

Customer did not leave a comment.

mike R. 
Rating:
5.0

There were no hassles and was a very pleasant experience. The young man working was very professional. Great experience!

Raymond H. 
Rating:
5.0

no improvements; great location!

Ries K. 
Rating:
5.0

Customer did not leave a comment.

Heather G. 
Rating:
4.0

Customer did not leave a comment.

PHALA P. 
Rating:
5.0

Customer did not leave a comment.

xin A. 
Rating:
5.0

Customer did not leave a comment.

Jay R. 
Rating:
1.0

Customer did not leave a comment.

Jack S. 
Rating:
5.0

Nothing

Chuck P. 
Rating:
3.0

Closed when I dropped off the trailer.

Jessica F. 
Rating:
4.0

The employees at this location were very accommodating, kind, and helpful. However, they selected (allowed me to select) a drop-off location that was unable to receive the truck that I had rented. This led to a great deal of confusion, trouble, and ultimately unforeseen costs for me at the end of my trip.

Samantha M. 
Rating:
4.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

Jack S. 
Rating:
4.0

The only thing that I didn't like was the time it took to check out the U-Haul equipment, I have rented in the past and every time I come in they have to reenter my information which takes a lot of time.

Tony R. 
Rating:
5.0

Customer did not leave a comment.

Todd P. 
Rating:
5.0

Customer did not leave a comment.

Jacob S. 
Rating:
4.0

truck had dog hair all in the cab, had to vacuum it out before i could leave.

Lee D. 
Rating:
5.0

Customer did not leave a comment.

frederick W. 
Rating:
5.0

service was great

rod B. 
Rating:
5.0

Customer did not leave a comment.

Bobby E. 
Rating:
5.0

Customer did not leave a comment.

Jamie K. 
Rating:
4.0

Have more sizes of trucks available.

Shannon M. 
Rating:
3.0

Truck was not the best, needs some work.shook all the way

Allen K. 
Rating:
5.0

Customer did not leave a comment.

Landry B. 
Rating:
5.0

Customer did not leave a comment.

Patrick R. 
Rating:
5.0

Customer did not leave a comment.

Wayne G. 
Rating:
4.0

I contacted this location several days early to secure a reservation. In normal U-Haul fashion, the web interface was down making it impossible to get information or reservations. Though this is of no fault to the courteous agent at this particular location, it is characteristic of the problems that come from dealing with U-Haul.

MICHAEL E. 
Rating:
5.0

It was great & the treatment from both locations was fair!

nell J. 
Rating:
5.0

Jay was very informative, and he was extremely patient. It was abundantly clear that he cares about his customers. Thank you, Jay!

Melissa L. 
Rating:
5.0

Customer did not leave a comment.

shane H. 
Rating:
5.0

Customer did not leave a comment.

Rating:
5.0

Customer did not leave a comment.

Leigh B. 
Rating:
5.0

Highest compliments to Jay. A very helpful and accommodating young man. Excellent customer service.

David S. 
Rating:
5.0

Customer did not leave a comment.

patrick R. 
Rating:
5.0

Jay was so nice and so helpful.

Heather L. 
Rating:
5.0

Customer service guy was super nice and friendly. The return was super easy.

Jessica D. 
Rating:
5.0

Customer did not leave a comment.

William P. 
Rating:
5.0

Customer did not leave a comment.

JAMES D. 
Rating:
5.0

Customer did not leave a comment.

Carnell M. 
Rating:
5.0

Customer did not leave a comment.

Shelia M. 
Rating:
4.0

all was well thank you

albert K. 
Rating:
5.0

Great service!

Peggy R. 
Rating:
5.0

Lots of ants crawling on and around dashboard. Outside of that, truck and rental process was great. Thanks!

Keisha E. 
Rating:
5.0

Customer did not leave a comment.

KRZYSZTOF S. 
Rating:
5.0

Great customer service!

LARRY S. 
Rating:
5.0

Customer did not leave a comment.

Dennis L. 
Rating:
5.0

Customer did not leave a comment.

Dennis L. 
Rating:
5.0

The 6x12 trailer did not have a tongue jack which made it extremely difficult to mount on the ball and remove it from the ball. I will never rent a 6x12 trailer without one.

Walter G. 
Rating:
4.0

Customer did not leave a comment.

CLARENCE M. 
Rating:
5.0

Customer did not leave a comment.

Angelika K. 
Rating:
5.0

Customer did not leave a comment.

Jerry C. 
Rating:
5.0

Customer did not leave a comment.

susan J. 
Rating:
5.0

Customer did not leave a comment.

Cleve E. 
Rating:
3.0

Customer did not leave a comment.

micheal F. 
No reviews have been submitted for this location.

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