Customer Reviews for Trackpawn & Hobby Consignment
(U-Haul Neighborhood Dealer)

48 reviews

1016 Main St W   Valdese, NC 28690

(828) 874-2220

Location Hours

  • Mon: Closed
  • Tue: 9 am - 5 pm
  • Wed: Closed
  • Thur-Fri: 9 am - 5 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(828) 874-2220

1016 Main St W
Valdese, NC 28690

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue: 9 am - 5 pm
  • Wed: Closed
  • Thur-Fri: 9 am - 5 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Excellent! Excellent! Excellent! Entire experience was Excellent!!!! As a former Uhaul Neighborhood Dealer myself, I can personally and professionally say this Neighborhood Dealer is top notch!!!! To Dave-AFM, this one is a keeper! Send some more equipment his way!! The place and equipment is immaculate!!!! Customer Service is awesome!!!! He just needs more equipment.

WES H. 
Rating:
4.0

It was a little difficult locating the key drop off box. Either more signs with arrows.

Eric T. 
Rating:
5.0

My original reservation was set at Fairway Tire in Lenoir NC. I arrived at 1258 and was not seen until a little after 1330. When I was finally spoken with by the gentleman, I was informed that he had changed the reservation to a different location because he didn't want his 26 foot trailer used for out of town. And he had a foul attitude, that of condescending and superiority. This put me behind a whole day. I had everything planned out to the minute and this was totally unacceptable. Maxine Jones, UHaul customer service representative, was extremely understanding and apologetic of the situation. She issued a refund and increased our mileage. This still wasn't a 100% fix because we were still so far behind. The only solution that could have made everything perfect/right would have been to added an extra day free of charge as well. I will never deal with that Lenoir location no matter what. I'll pay extra and rent with Penske before renting from them. When I finally picked up my UHaul from the Valdese location, I'd spoken with the gentleman before arriving to confirm the truck would still be there and he said he'd make sure it wasn't rented, he also was apologetic and said he has had many people come from that location with complaints. I'd rent from him again though. Excellent customer service and understanding.

Jordan W. 
Rating:
5.0

Customer did not leave a comment.

JAMES W. 
Rating:
5.0

All went well and the folks were very nice. Great experience

JERRY D. 
Rating:
5.0

None

JERRY D. 
Rating:
5.0

Customer did not leave a comment.

REBECCA S. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
1.0

I had reserved a trailer and they rented it to someone else...i called the main branch in Hickory and they told me that they would get me another but they didn't. Very poor service.

chris M. 
Rating:
5.0

Customer did not leave a comment.

Brittany B. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Great to work with. We will return if we need services again.

PAMELA W. 
Rating:
5.0

Excellent

JAMES D. 
Rating:
5.0

Customer did not leave a comment.

Kelly O. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Customer did not leave a comment.

Francisco C. 
Rating:
5.0

Customer did not leave a comment.

mary W. 
Rating:
5.0

For me just a better understanding of what you have to do when you return the truck rental. It was a little complicated. All n all though my experience was great for my first time and made moving a lot easier.

robin B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL W. 
Rating:
4.0

Customer did not leave a comment.

Stephen S. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
5.0

Customer did not leave a comment.

Brian C. 
Rating:
5.0

Customer did not leave a comment.

Richard E. 
Rating:
5.0

Customer did not leave a comment.

Robbie T. 
Rating:
5.0

Nothing very polite ppl

Pao Y. 
Rating:
5.0

Thank you for a great experience

Grady A. 
Rating:
5.0

Nothing i was well taken care of great service.

Leonard W. 
Rating:
5.0

Customer did not leave a comment.

Matthew M. 
Rating:
5.0

It was easy and pleasant, no improvement necessary. The gentleman even hooked up the trailer and answered all our questions.

Joshua M. 
Rating:
5.0

Even thing was great smile more women love it and be helpful with us DOING a good job

sherry G. 
Rating:
5.0

Customer did not leave a comment.

Martin N. 
Rating:
5.0

Great Service

Connie F. 
Rating:
5.0

Customer did not leave a comment.

Carlton C. 
Rating:
5.0

Customer did not leave a comment.

Amanda E. 
Rating:
5.0

Customer did not leave a comment.

BRENDA B. 
Rating:
4.0

Customer did not leave a comment.

Brittany Y. 
Rating:
3.0

The Uhaul guy didn't have my information on his computer - specifically he didn't know which exact address I was dropping it off to - and so he ended up having me drop it off twenty miles away from the one I had chosen - both have Dorechester in the name so I assumed he was talking about the one I had chosen but apparently there are two drop off points with that name (Charleston SC). It was frustrating to have to drive that far.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

kelly B. 
Rating:
5.0

Customer did not leave a comment.

Dalton L. 
Rating:
1.0

Customer did not leave a comment.

Patrick R. 
Rating:
4.0

Customer did not leave a comment.

champ D. 
Rating:
5.0

Customer did not leave a comment.

scott C. 
Rating:
4.0

If the location isn't open, why do i have to pay for days I can't turn it in We could have been thru moving but didn't have access to the delivery point for the same reason—— wasn't open ??

Robert B. 
Rating:
5.0

Fantastic service!

charles J. 
Rating:
5.0

One inside tire was flat. Reported it when returned.

Eugene G. 
Rating:
4.0

Customer did not leave a comment.

Matthew S. 
Rating:
5.0

Customer did not leave a comment.

Dalton L. 
Rating:
5.0

Nothing

nancy H. 
No reviews have been submitted for this location.

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