Customer Reviews for Travis Rentals
(U-Haul Neighborhood Dealer)

81 reviews

565 N Sebastian   West Helena, AR 72390

(870) 228-9172

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(870) 228-9172

565 N Sebastian
West Helena, AR 72390

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

U-haul need to streamline the online check in process. Absolute nightmare! Take a picture, start all over. Then again for the next picture. Then the first picture is too old...5 minutes! Aggravating.

Phillip S. 
Rating:
5.0

Customer did not leave a comment.

keshonmccarter M. 
Rating:
5.0

You're doing a great job I wouldn't change a thing.

John B. 
Rating:
2.0

Customer did not leave a comment.

Latoya W. 
Rating:
5.0

Customer did not leave a comment.

George B. 
Rating:
5.0

Very friendly and nice. Went above and beyond.

CAROLYN G. 
Rating:
5.0

Everything was great!

mary B. 
Rating:
1.0

Customer did not leave a comment.

SHAQUIRRA H. 
Rating:
4.0

Customer did not leave a comment.

BETTY C. 
Rating:
5.0

Excellent service, very attentive to my needs. Friendly service.

ROBERT F. 
Rating:
5.0

Customer did not leave a comment.

Brandy J. 
Rating:
2.0

Requested an 18 foot truck, Peck had one but "didn't know how to check then in after return" I had to take a 26 foot with yhe WORST suspension ever. It beat me half to death.

Sonya E. 
Rating:
5.0

I made reservations at clarksdale ms and when arriving no truck available had to drive way out of the way to get a truck which made my move very difficult

Lana M. 
Rating:
3.0

Customer did not leave a comment.

Walter B. 
Rating:
5.0

Customer did not leave a comment.

Loye F. 
Rating:
5.0

Customer did not leave a comment.

sam G. 
Rating:
5.0

Customer did not leave a comment.

Ethel W. 
Rating:
5.0

Customer did not leave a comment.

kesha S. 
Rating:
5.0

Customer did not leave a comment.

Sharon D. 
Rating:
4.0

Customer did not leave a comment.

Franklin J. 
Rating:
5.0

Customer did not leave a comment.

Tacara M. 
Rating:
5.0

Customer did not leave a comment.

SKIP S. 
Rating:
5.0

Customer did not leave a comment.

Henry A. 
Rating:
4.0

.

Jeff A. 
Rating:
5.0

Nothing, So helpful - good experience

Ernest C. 
Rating:
5.0

Customer did not leave a comment.

JESSE DAVID L. 
Rating:
5.0

Customer did not leave a comment.

elton G. 
Rating:
5.0

Customer did not leave a comment.

Tyler W. 
Rating:
5.0

Customer did not leave a comment.

Edward S. 
Rating:
5.0

Customer did not leave a comment.

Corine R. 
Rating:
5.0

Customer did not leave a comment.

Latoya C. 
Rating:
5.0

Customer did not leave a comment.

Robbie R. 
Rating:
3.0

Customer did not leave a comment.

Christian N. 
Rating:
5.0

Nothing!!

Laura S. 
Rating:
3.0

Customer did not leave a comment.

Steve M. 
Rating:
5.0

Customer service was above and beyond. Kind, respectful, considerate and professional. I highly recommend this location.

VICKIE L. 
Rating:
5.0

Customer did not leave a comment.

KAREN L. 
Rating:
4.0

Customer did not leave a comment.

ASHLEE T. 
Rating:
5.0

Customer did not leave a comment.

Henry A. 
Rating:
5.0

Can't think of any way to improve. Great service

RICK W. 
Rating:
3.0

Customer did not leave a comment.

Donald W. 
Rating:
3.0

Customer did not leave a comment.

Carla R. 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

Absolutely wonderful!

Darren B. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Very helpful and courteous personnel.

ROBERT F. 
Rating:
3.0

I reservation was for 9 am I didn't get my rental until after 9:30 and I didn't get my $50 off for it being lat

Akellia N. 
Rating:
5.0

Reserved on line, equipment was ready when i arrived. Easy rental process.

Siegfried L. 
Rating:
3.0

Customer did not leave a comment.

Harveylee W. 
Rating:
5.0

Customer did not leave a comment.

Richard R. 
Rating:
5.0

Customer did not leave a comment.

DERRICK D. 
Rating:
5.0

Handled professionally.

Siegfried L. 
Rating:
5.0

All handled professionally.

Siegfried L. 
Rating:
3.0

Customer did not leave a comment.

rebecca P. 
Rating:
5.0

Easy trouble-free experience. We were in, out, and on our way very quickly. Thanks!!!

Tim V. 
Rating:
4.0

Nothing great location

Joe S. 
Rating:
5.0

The agent was really accommodating

Michael F. 
Rating:
4.0

Customer did not leave a comment.

Christopher G. 
Rating:
3.0

Robbie was very helpful and friendly, but he made a phone call to someone to help me set up the uhaul rental. This lady was very rude on the phone with him. I could hear hear her through the phone.

Ashley D. 
Rating:
5.0

Customer did not leave a comment.

anecia J. 
Rating:
1.0

Found glass in the bed. Very dirty. Hole in the roof we were not told about.

Kristen C. 
Rating:
5.0

This was the location in which I originally placed my order. They were friendly and helpful. Highly recommend!!!

Deborah H. 
Rating:
4.0

Customer did not leave a comment.

Terrill V. 
Rating:
1.0

The online return sucked... and the over the phone service sucked too

Jessica C. 
Rating:
5.0

Customer did not leave a comment.

calvin W. 
Rating:
4.0

Communication issues between Helena and Hernando cost us an extra day rent.

Patrick M. 
Rating:
4.0

Pick up was a breeze, but the return was a different story.

HAROLD P. 
Rating:
4.0

Customer did not leave a comment.

Tyrann B. 
Rating:
4.0

Customer did not leave a comment.

frank S. 
Rating:
4.0

Customer did not leave a comment.

Beverly G. 
Rating:
5.0

Customer did not leave a comment.

Earl V. 
Rating:
5.0

Me Robby is an old friend of the family, and he is great with helping and making things easy as possible for his customers. Great guy!

Richard S. 
Rating:
5.0

Rate was to high I used it for an hour from West Helena to Helena-3.8 miles and back to West Helena return the U-Haul is another 3.8 miles so how that out to be 53 dollars don't add up to Me I wouldn't rent one again

ELLIS J. 
Rating:
5.0

Customer did not leave a comment.

Marcus B. 
Rating:
5.0

The owner at this location is very personable.

Brett M. 
Rating:
5.0

Customer did not leave a comment.

Glen H. 
Rating:
4.0

That's for you to figure out.

PATRICK P. 
Rating:
4.0

Customer did not leave a comment.

Patrick T. 
Rating:
5.0

The rental process went very smooth. The pick up location staff was very accommodating and helpful. The rates were very fair. We are in a rural location and I needed to return the rental after normal hours. The self-check in process was painless and there were no issues at all. Very happy to have this affordable resource in our small town. A+!

tim V. 
Rating:
4.0

Very good turn in. They were prepared and informative.

JAMES S. 
Rating:
5.0

Customer did not leave a comment.

Ron P. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top