Customer Reviews for Truckers Toy Store

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Truckers Toy Store

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Thomas C.
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Customer did not leave a comment.

Connie T.
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Nothing, your customer service is A1. I will recommend this establishment to anyone who wants excellent customer skills

Pamala B.
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Customer did not leave a comment.

Tierra C.
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The truck inside was not wiped down, I used Clorox wipes and a lot of dirt and stains started coming off. Due to COVID and germs I believe each truck should be wiped and clean down properly.

MARK C.
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Very friendly and great service

Benjamin L.
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More options would be a nice to have. More different units is recommended.

kenneth W.
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Customer did not leave a comment.

Jackie B.
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Customer did not leave a comment.

regina V.
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Very cautious i was in and out. Nice equipment i would recommend it to someone.

Michelle H.
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No improvement needed. They were friendly and fast.

KENDELL S.
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Customer did not leave a comment.

Lourdes B.
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Customer did not leave a comment.

Lourdes B.
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Customer did not leave a comment.

mercedes C.
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The gentlemen that assisted me was very friendly and professional. He was having an issue with the computer, there was a young lady there that stepped right in to assist. She also was very professional. The gentlemen got the truck and equipment I rented and had everything ready. The entire process was very smooth even on the return.

Gertrude V.
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No contact with personnel

Jimmy L.
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I won't to thank you for your good customer service, I will use your location next time I need a rental .Thanks again for your good professionalism .

BARNES E.
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the employees were very courteous and helpful.

steven W.
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Customer did not leave a comment.

Robin G.
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They were very helpful. Would definitely use this facility again.

Jim S.
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Customer did not leave a comment.

thomas H.
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Patricia W.
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Rosalynd J.
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Customer did not leave a comment.

Lakeisha M.
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Terry W.
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Alfred S.
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james W.
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James G.
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Customer did not leave a comment.

GINGER A.
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I had a choice to go somewhere else to pick up the truck I would need at the time I wanted,but I like his location and the service they provide, I rather wait and leave a little later than planned.

tom W.
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Customer did not leave a comment.

Paul K.
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Customer did not leave a comment.

HILDA P.
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Great Place

Jasmine D.
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Make the mobile check out process much easier.

John B.
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I ordered a dolly and pads and was charged for these items. They were not in the truck. When I checked in for my truck it took 45 minutes for the vehicle to be released and given access to the code to get the keys. I called the hotline and waited 20 minutes with no answer. I used the chat and no one answered for 45 minutes. Very dissatisfied and disappointed!

wendy R.
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Customer did not leave a comment.

JOANN B.
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Very nice staff I reserved the uhaual for Tuesday I called Naomia on Monday morning &ask could I pick it up on Monday at 12 & she made that happen for me!!

Claudia D.
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Customer did not leave a comment.

john M.
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Absolutely no recommendations. This was my best UHaul experience.

cindy P.
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Internet availability for pickups when the location is not open. Easier area to pick up from. Treat for fire ants as there were active mounds all around the truck and I ended up getting bites.

Aubrey K.
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Customer did not leave a comment.

Hal H.
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Customer did not leave a comment.

SAM S.
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ALWAYS PROFESSINAL AND TAKE CARE OF THEIR CUSTOMERS

Randy M.
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Customer did not leave a comment.

Paul S.
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Did self return on Labor Day

Tijuana L.
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Customer did not leave a comment.

Carolyn T.
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The truck needs an alignment and a tune-up.

Judy M.
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Customer did not leave a comment.

Nicole V.
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The staff should be more clear about what's considered a “rental period” cause what was suppose to be charged ended up being more due to poor communication.

RONNIE E.
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The staff at this location was very nice and friendly!Everything was explained very thoroughly..I would definitely recommend this location for rentals when moving!!!

Laura L.
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Overall it went ok. Truck was in excellent condition and ready when we needed it. However, the process was frustrating. When I received text to confirm reservation, it requested me to contact the number provided at the business of pick up. The number however has been disconnected. Calling Uhaul was no help. I had to do my own investigating to find another number of contact. In addition, the 10 furniture pads I requested were not in the truck. Very inconvenient in the moving process. Also, I have been billed for them. I have contacted Uhaul through multiple outlets and am not receiving any feedback or a refund. Again, frustrating. So, the truck was great -costumer service awful.

Renita D.
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Close at 6 pm. Was closed when we got there.

mark W.
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Great customer service, really pleased and helpful.

Petra B.
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Customer did not leave a comment.

lashara R.
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Customer did not leave a comment.

Shawn T.
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The truck I rented was leaking and I didn't realize it until after it had ruined some of my belongings.

Robert B.
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Customer did not leave a comment.

SAM S.
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TRUCKER TOY STORE HAS MY RENTAL READY. I NEVER HAVETO WAIT. EXCELLENT SERVICE FROM THE TWO LADIES UP FRONT. GREAT PLACE TO DO BUSINESS WITH

David G.
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Customer did not leave a comment.

LAURA H.
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Customer did not leave a comment.

GAY M.
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told agent we were moving a piano and they rented us a truck with no ramp. when I called to ask about the ramp they were very unconcerned.

John G.
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Customer did not leave a comment.

scott B.
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Customer did not leave a comment.

KEVIN M.
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The truck was clean and already cool when I got in it. They were very helpful with determining the best vehicle for my needs.

Arthur D.
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I was just surprised to know when my husband was told that he cannot pick a drop off point and should return it to the same location. It was very inconvenient and miles were doubled. Also, I have to ask them tomorrow how come there was an additional charge on our card that was not explained to us. It simply deducted a charge on our card.

JEREMY K.
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The only problem I encountered was not being able to get a hold of the uhaul location by number. Other than that all was well.

Toneshia K.
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Let customer know the policy on what to do about returning the truck/equipment when the location is closed.

Steve P.
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Service was great. Very prompt and polite. Convenient location for my needs and very clean. Would definitely recommend to someone.

Dee J.
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efficient staff; no delays checking in or out

David M.
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Staff was awesome

James G.
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However I was not impressed with the lack of concern when I told the lady that the fuel gauge would not allow me to see how much gas was being pumped in the tank and that I had put approx 30.00 worth of gas that was not necessary. Anyway overall the rating would be good.

Carmemgita P.
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Customer did not leave a comment.

Stephen F.
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Customer did not leave a comment.

Elias J.
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.99 cents a mile it is too high to charge a customer plus the standard rate of $29.95.

Saletta J.
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Customer did not leave a comment.

WAVERLY W.
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i expected the truck to be filled up....it was not.....i used an extra twenty dollars on gas that i did not need to do......a big negative....

WILLIE B.
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Customer did not leave a comment.

Angela A.
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Customer did not leave a comment.

ROBERT M.
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Customer did not leave a comment.

Michael S.
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The truck had a dirty cab and dirty cargo area with engine oil, broken auto glass and moving box popcorn. Truck itself drove and handled great. The one lady that assisted me was not very pleasant. The lady was upset that I insisted on getting a particular truck that was on the lot, the F650, as I am a Ford person and drive and own Ford products. I own a Ford Super Duty and being familiar with the controls and interior functions of that vehicle and being the customer, I didn't feel like that was an unrealistic request. Thanks

SAM S.
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TRUCKER TOY STORE LOCATION IS THE GREATEST. FRIENDLY STAFF AND THEY ALWAYS HAVE THE EQUIPMENT READY ON TIME

John C.
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Customer did not leave a comment.

PHONG T.
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Customer did not leave a comment.

Mark L.
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Customer did not leave a comment.

Patrick M.
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The rental was low on fuel, customer service was poor. Rental was not well kept.

LISA R.
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Customer did not leave a comment.

SAM S.
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BEST U-HAUL LOCATION IN WILSON TO RENT FROM

Scott B.
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Customer did not leave a comment.

JONNY T.
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Was not informed about a100 dollar deposit before renting truck Truck it self needed maintenance transmissions shift hard from 3to4 gears These things add more stress to a already bad situation Your people did A good job helping me out were patient And kind

Cameron G.
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Customer did not leave a comment.

BOBBY A.
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Customer did not leave a comment.

IMARI H.
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Customer did not leave a comment.

Beverly H.
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Everything was good

Karen G.
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The front desk girl was not friendly at all. I had to ask for a printed receipt. Will never go back to this location

Kim T.
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The UHaul was in good condition and drove well. The location was unorganized. They documented that I picked up the UHaul in the morning at 11:43 when actually I picked it up the night before at 6 pm. I think the store mixed me up with someone else. When Naomi called from the store to see if I was going to have the truck back in time, she was rude. I stated that I would have it back within my 24 hours. The manager then called me back to smooth over her rudeness. I have received numerous emails from uHaul with different receipts, therefore I am writing this review. If I were uHaul, I would not want this store representing my company. Unorganized and unprofessional.

karilyn R.
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Excellent customer service

Mahlon M.
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The overall service was professional. Thumbs up.

LYNDSEY S.
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Customer did not leave a comment.

ANDREA H.
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Customer did not leave a comment.

Juanita F.
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Customer did not leave a comment.

GARY W.
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Perfect. Courteous friendly service.??

No reviews have been submitted for this location.

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