Utah Valley Storage & RV
(U-Haul Neighborhood Dealer)

Rating:

5.0

Amazing service, nice and friendly staff I found the one

Rating:

1.0

Sign said open but no one in office. Waited for 30 mins. Equipment very dirty and wrong truck number put on the contract. Late for appointment

Rating:

2.0

I went to pick up my rental at 10 am on a Saturday (hours are 10a-4p) and they were not open. I waited another 30 minutes before they showed up and opened.

Rating:

1.0

I got charged an incorrectly mileage used, the person who entered the miles before used did it wrong and I have pictures to prove it

Rating:

3.0

I was frustrated with the app, when it showed the mileage and fuel tank status, the fuel indicator showed the tank as only 3/4 full, but the app showed the tank as full. When I tried to dispute in the app, it wouldn't accept the picture I sent. I finally had to just accept the fact that I would pay for more gas than I used... I tried to call the local number I had for assistance and never got an answer - it was very frustrating.

Rating:

5.0

Thanks for the good service. Easy uhaul experince

Rating:

5.0

The Manager was such a pleasant face and person when we walked in. We had just drove from Washington. She helped up so so much.

Rating:

3.0

i it a wear place Cain of hard to faint it

Rating:

3.0

The truck was overall clean but after getting going I noticed lots of small white pet hair floating all over and on the center seat. I also used wipes after picking up the truck to wipe down the doors and steering wheel and it was pretty dirty.

Rating:

5.0

24/7 was super convenient and the manager was super helpful with questions when I

Rating:

3.0

When I ask for a truck and fridge moving dollie and get truck and no moving dollie, because this location didn't have any!!! Didn't know I was coming to get a truck and had to wait and extra 1/2 hour to get truck!!! Maybe you need to look at everything people ask for and make sure that location has it in stock and ready to go,before you send them there!!!!!!! I WILL NOT USE YOU ANYMORE!!!!!!!!

Rating:

3.0

Equipment was not ready, nor was the front desk person aware we were coming to pick up the truck or the equipment. It took almost 45 minutes to complete the transaction.

Rating:

5.0

Office Gal was awesome she went out of her way to assist me with returning my rental!

Rating:

2.0

I did not feel that they had much experience in customer service or information about UHaul. Did not listen to me and my concerns. Gave me no info on drop off location at the office. Paperwork said drop off location was in Enoch, Ut. When I tried to drop off here the Enoch UHaul tepresentative was absolutely rude. My worst ever experience with UHaul.

Rating:

4.0

Had what I needed Thanks

Rating:

4.0

The app I had to get did not work very well. The lady that was at the place was very helpful and worked with me to get me on the way.