Customer Reviews for Valley Discounts
(U-Haul Neighborhood Dealer)

1 review

512 E Buckeye Rd   Phoenix, AZ 85004

(480) 525-8789

Office Hours

  • Mon-Wed: 9 am - 12 pm
  • Thur: Closed
  • Fri-Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(480) 525-8789

512 E Buckeye Rd
Phoenix, AZ 85004

Services at this Location:

Office Hours

  • Mon-Wed: 9 am - 12 pm
  • Thur: Closed
  • Fri-Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

The truck was exceptionally clean and in excellent condition. However, I encountered significant issues with the availability of the three dollies I had reserved at the downtown location. The day prior I was told that location didn’t have a truck available and I had to be moved another location: Valley discounts. Despite my prior call to U-Haul via their contact number, I was informed that none of the dollies were available. I had to contact U-Haul at the store and was advised to proceed to another location on W. McDowell. Upon arrival, I was once again provided with incorrect information, and the location only had two of the three dollies available. The company informed me that I would need to return to the original location for a refund. However, I opted to pay the cost to avoid the inconvenience of driving across town after my recent relocation. It is worth noting that U-Haul did offer me complimentary gas and extended mileage, which is the reason I did not rate them lower. The absence of the smaller dollly for my wife did indeed contribute to our slower progress.

HOWARD S 
Rating:
4.0

Customer did not leave a comment.

MARIE F 
No reviews have been submitted for this location.
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