Customer Reviews for Vapor Rizing

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Vapor Rizing

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Stephen S.
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Customer did not leave a comment.

james R.
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Great experience the young ladies inside was very fast and helpful outstanding customer service

DONALD L.
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Customer did not leave a comment.

Donald C.
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I had to go to 2 different locations to get a ‘reserved' truck. The moving equipment I paid for wasn't there. The truck drop off was in a dangerous area of town. Then you tried to charge me extra for gas when I was within my 94 mile trip. I am NOT happy and I want to speak with a manager.

coy T.
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riley B.
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Deron R.
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Ora A.
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dont ask me to drive to a different location and then charge me extra mileage.

Johnny B.
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John V.
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Ryan T.
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Originally I asked for a 10ft truck only had 3 items to move booked the truck a week in advance never heard from anyone all else long call on Saturday to make sure everything is good and guy tells me he doesn't have a truck so call U-Haul they schedule me another truck for Sunday guy tells me I'm good to go at 10:30 in the morning for my 12 o'clock pick up txts me back at 11:45 says he doesn't have a truck on his lot so called U-Haul again ended up with a 26ft truck and the lady said she was going to give me 75 extra miles for 150 total well they didn't do that either cause I ended up getting charged for mileage when I was done which in my opinion is total bullshit for the hoops I had to jump through to get the truck in the first place so on top of paying $125 for the truck and $26 in gas cause I had a damn 26ft truck instead of the 10ft truck I originally wanted I feel like I had to pay way to much and got screwed I don't think I should have had to pay for the gas at all hell I really don't think I should have had to pay for the truck after everything that happened not that it matters to you all or that I will get reimbursed for anything but overall not satisfied with my experience and will never use U-Haul services again and will not recommend to anyone else to use it either

BRYAN G.
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The young lady did an excellent job. On the phone, in person. Made it an excellent experience... Thank you.

john V.
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Nothing

Jennifer R.
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Customer did not leave a comment.

Fred R.
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Customer did not leave a comment.

MICHAEL N.
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Christie T.
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GILES B.
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Young girl here was really smart and knew exactly what to do. No fuss, no problems just great business sense.

Kristofer B.
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Customer did not leave a comment.

Jack A.
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Johnie B.
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Liked the fact that I could save $50 to return to this location. Even though it took me slightly over miles.

Laura C.
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Was over charged. Feel like the girl didn't read mileage right. No way we drive 32 miles. Made 3 trips . I even read speedometer and calculated it on one trip it was 3.5 miles.

Brianna L.
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The service was good but we were mislead about the size of the trailer, we explained to the guy what we was using it for and he failed to mention that the door of the trailer was not 6' wide, so 2 hours away we discovered that we were not able to use it. I called in for a refund but it has been over 48 hours and I still have not received a call back.

Nathan W.
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I had a difficult experience trying to return the truck back at Vapor Rising. The app states to submit pictures of the mileage, fuel tank level, and outside of truck but apparently this location takes care of that the next day. I wasn't able to confirm that I returned the truck on the app and I had to call U-Haul hotline and was on hold for over 40 minutes to speak to a representative to get my order to “close” and show that I returned the truck. They need to state how this site has a different return policy than what is listed on the app.

lucinda F.
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Customer did not leave a comment.

jon L.
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Great Location Great Service A++++++

No reviews have been submitted for this location.

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