Customer Reviews for Watson & Taylor Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Watson & Taylor Self Storage

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Karl D. on

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It's good to know that people like that are still around! They are helpful curtious,quick & efficient,and make you feel comfortable while tending business! ( Plus the ice water definitely helped!) Thank you ??

Riley F. on

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When I filled the truck up with gas, gas spewed out of a pipe underneath the truck (near the gas tank). It looked like someone had tried to patch the leak but quite a bit of gas still spilled out onto the ground.

Timothy O. on

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Make sure signage and phone calls are easily available.

Jorge G. on

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Customer did not leave a comment.

scott M. on

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David A. on

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Barbara J. on

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The staff here are so nice and accommodating. They made a stressful event very easy. Thank you BJ

Koshy V. on

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Customer did not leave a comment.

Jana R. on

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The people were wonderful. Very accommodating after a long trip.

Jerry G. on

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Past customer had a dog. Windows inside dirty and not vacumed

Lonnie P. on

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Paulina C. on

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cherish S. on

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They charged me gas that I was not suppose to be charged and,saying they took picture of gas hand,I put gas above 4th a tank,,lthats what was in truck before I left ,,this is the worst service ever,I AM SUPER PISSED,

Mark R. on

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The dolly wasn't included, but U-Haul did remove the charge for that aspect so I'm happy that that portion of things was figured out. Easy to pick up, and made my move 100% easier.

Dale R. on

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Excellent service

Casey H. on

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Customer did not leave a comment.

Matthew G. on

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Very friendly couple than runs the storage facility. Limited amount of trucks available.

cassidy T. on

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Owner was very helpful and friendly.

Joshua A. on

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Be sure to use app to check out the truck if picking up rental from this location.

Jennifer A. on

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They were super amazing and I would suggest that anyone in the Austin area go to them. They were so nice, helpful, and accommodating.

Shaneal S. on

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Customer did not leave a comment.

Craig T. on

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Drive way exit is to low for a trailer. When using a trailer a better exit is needed.

Mark P. on

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Customer did not leave a comment.

ARMANDO A. on

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subodh A. on

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LEONARD H. on

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Helpful and courteous

Aaron R. on

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Friendly staff.

Rochada R. on

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Amber was awesome! very courteous and super friendly. I truly enjoyed her customer service.

Dennis A. on

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Excellent!

Imelda M. on

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Customer did not leave a comment.