Customer did not leave a comment.Carl C.
Customer Reviews for Wayside Market Seville
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.JOHN F.
Customer did not leave a comment.MATTHEW T.
Will rent from this location again!DAVID F.
Customer did not leave a comment.KENT B.
Good experience.OLIVER C.
Pick up was fine. They didn't have the dolly I needed but not a big deal. The drop offâ€¦ different story.Aaron B.
Customer did not leave a comment.RAM L.
Customer did not leave a comment.ANDREW S.
Checkout was quick and easysharron S.
Customer did not leave a comment.Blake N.
I filled the gas up right to the appropriate range at a gas station Within 1/2 mileof the return location. Someone obviously cant read a gas gauge because i was charged with a 3 gallon surcharge. We drove 30 total miles with the rental. At the rate theyre saying your trucks would be getting 3 miles to the gallon....unacceptable extra chargeMike V.
Nothing to improve from my perspective. Service was quick and courteous. Love the app scheduling.THOMAS D.
Windshield wipers were not the correct size. Driver side seemed way too short and left a strip down the windshield where neither wiper touched. Made driving in rain a little more challenging.ANDREW C.
Customer did not leave a comment.MICHAEL K.
Start with a full tank of gas and return with full tank of gas . Annoying to pickup a truck that is all most empty.Andrew J.
I was mistakenly overcharged and it was taken care of quicklyMike D.
Upon return I was charged $26.69 with no explanation or reason.Caleb R.
The lady in the store was very helpful.. checking in online was a slow processLeeann G.
Convenient off highway location. Staff was very helpful and timely processed me turning in rental truck and tow dolly. Recommend this location for your rental truck needs.Daniel M.
Customer did not leave a comment.Hope M.
Customer did not leave a comment.Patrick H.
Always a smooth and successful rentalBRIAN H.
I chose this location to drop off and it was changed without my knowledge at the pickup location. Had a very difficult time getting the Uhaul company to let me drop it off at the location I picked when booking. Don't change drop off location without discussing with the client.Ricky G.
Customer did not leave a comment.kenneth H.
Reservation was at 10am. Was told the person who handles the uhaul wouldn't be there till 11am, called 800 number 11:30 cause no one was there. I got a hold of someone who checked me in over the phone. The first truck I was supposed to get was stuck in the yard. Had to get 2nd truck, that one was stuck in the yard. So had to call and tell the guy I talked to a truck number that wasn't stuck. So after all of that we didn't get a truck till 12pm. So not work all the money I had to pay for the U-Haul.Jennifer J.
Customer did not leave a comment.Steven L.
Customer did not leave a comment.anita F.
Customer did not leave a comment.Douglas P.
Customer did not leave a comment.Rose H.
Customer did not leave a comment.Adam S.
Customer did not leave a comment.Alfredo S.
Dolly lights did not work. Nobody came out to help set it up and check. Dolly towed fine and I returned it. No paperwork other than on my phone. Printer would not work at u-haul store.David M.
Customer did not leave a comment.Kelly F.
The cashier had no way to help us get our truck. The manager locked the computer and did not even know he had a truck rental to pick up at 10 am. We had to call the uhaul company and then a supervisor go us the truck taken care of , the cashier gave us they keys . This was a super bad experience and to top it all off they asked us to take the truck 40 miles out of our way after moving all day and driving over 6 hours ! The utmost worst experience ever! I would not recommend this company to anyone!Philip F.
No one there knew how to do Uhaul when I dropped the truck off so I just left the keys with the clerk.Crystal D.
Great valueLarry M.
Customer did not leave a comment.Erika S.
Customer did not leave a comment.Joe M.
all was good personnel at the rental location were very helpful in getting me in and out in a very timely fashion and returning the truck was silky smoothNick R.
Customer did not leave a comment.Smolko F.
Trailer fell off hitch within a mile of the uhaul location. The uhaul person put the trailer on my hitch which I allowed since I have bad arthritis in my hands. He wanted to put the chains on wrong (I've rented at least 9 uhaul trailers in the last 3.5 years and I know how the chains should go). I put the chains on, luckily or who knows what would have happened when the trailer came unhitched. Also he was on facetime or another face to face phone app the whole time he did my contract and hitched up my trailer. Clearly he hadn't done it before. I am disappointed but grateful no one and no thing was hurt after this incident on MOnday Dec 17. yesterday we drove the trailer 12 hours from Ohio to Missouri without incident (after my husband and I ensured that the trailer was properly connected to the hitch).Christine O.