Customer Reviews for Wilson StoreMore

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Wilson StoreMore

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Elizabeth A. on

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While conveniently located, there were several problems. The truck was left in towing mode, and showed low oil and needing an oil change. We were quoted a price plus miles, never told that the price was per day. Also told we could get insurance for 28 dollars- wasn’t told that price was per day. The return location explained everything to me when I returned the truck. I would have still done the same thing- just nice to know everything up front.

Joshua B. on

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David G. on

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Small, quaint and friendly. Don't do a thing!

Joe C. on

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Just be helpful

Isaiah S. on

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James S. on

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RICHARD R. on

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Julia H. on

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Denise B. on

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Barbra was Awesome !! We had a hard time receiving services at Siltzers and Barbra went above and beyond to assist us in a very stressful time. I am very Grateful for her service!!

Merritt I. on

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RAY B. on

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BRUCE R. on

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mARK J. on

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ed M. on

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Lady was awesome.

Isalene C. on

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Inez G. on

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TERRY F. on

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Brody G. on

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Joel W. on

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Danielle H. on

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Donald S. on

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This location was very professional and very helpful. However because of the bad experiences at the original pick-up place and the unpleasant surroundings (it was a laundry mat) at the return place U-Haul will never see my face again. Don Smith

Ben H. on

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amy D. on

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thomas D. on

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NA

Wanda B. on

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Sharone B. on

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The lady at the counter was really nice to me

dulcy R. on

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Carlos S. on

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Lisa B. on

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This was a wonderful experience i couldn't ask for anything better

Eugene M. on

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Nancy S. on

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Deanna S. on

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Carlos S. on

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Drive shaft broke off , but Uhaul respond was excellent in two hours they towed the truck to destination we unloaded and same night they send a tow truck and they pick up the vehicle . I live in a subdivision and I couldn’t keep the vehicle there

KATHLEEN W. on

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I rented a 9ft van which was perfect for my needs. It gave a smooth ride ,was economical on gas, and handled the back roads equally well as the interstate. Ladies do not be shy I did it!! Just saying.....

David D. on

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Eugene M. on

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Travis H. on

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Damon P. on

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Jeff G. on

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Well done, as always. Will be back next time I need a truck.

Daraj S. on

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Franklin B. on

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Service and equipment were awesome

Brian W. on

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Everything was excellent quick check in and check out great customer service and I will definitely rent a Uhaul from here again

John B. on

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Jeffrey G. on

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Professional and very personable. I will be back and will highly recommend U-Haul and this location in particular.

Franklin B. on

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Great customer service

Jeff S. on

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Ryan C. on

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Lori A. on

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The online check in is confusing. An on site staff person was kind enough to come out and rescue us from the process and finish it inside on her computer.

Thomas W. on

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Staff and checkout were excellent. No issues

virginia K. on

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TOM W. on

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tammy B. on

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DIANE K. on

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I've rented from this location a couple of times and will do so again should the need arise. Barbara is a pleasure to deal with.

CAROLYN F. on

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timmy H. on

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Brittany K. on

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I was overcharged and would have been significantly charged at drop off. I had to drive just to drive a few towns over just to get the truck and i was supposed to be using the mobile app to pick up the truck but there was no key and it was not set up for me to pick it up that way. The overall theme seemed to just be oh well. I ended up calling a supervisor that was successful in finding a truck in another location in the town. That truck was actually closer than the first. The girl at the corporate office said there was nothing closer for me at all, and was not very helpful.

David W. on

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william W. on

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Price

Felicia A. on

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Kendrick T. on

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This is an excellent place to rent a Uhaul vehicle, and the representatives are very friendly. Great experience!

Micheal K. on

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I was on a trip from Pa. to Fla. My truck broke down in Wilson,NC. on a Saturday. I was bringing all the luggage for the rest of the family, who flew down My truck couldn't be fixed till Monday. so I had to scramble to find a rental big enough to fit everything. I called U-haul in Wilson, they told me they had a van,so I asked about pricing. I was told it would be $350 with the first 1000 miles at no cost, and 14 cents a mile after that. When I got there I checked out the vehicle, there was a dent on the right front bumper,so I pointed it out to the agent. I took the van. As I got on the highway and the tires expanded from heat in them, whenever I would make a turn the right front tire would rub, however it made it through the trip.When I returned the vehicle, I was hit with a $596 bill, I asked what happened to the $350 I was quoted, and was told I should not have been quoted that price. I don't know if they were pulling a scam on me because they knew I was in a bind or if they knew I was from out of town and just wanted to rip me off. I only went about 350 miles over the 1000k. Needless to say I was not very happy and feel I was taken advantage of!!

James P. on

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Everything was top notch..great customer service!

Tracy T. on

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jerry B. on

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ROBIN H. on

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Holly G. on

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Angela W. on

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Every thing was great . The service of the associate Barbara was great. I don’t feel you could ask for better service at any other location. Thank you Barbara you can get my service and anyone that I know . Thank you for making my rental great.

Nicole J. on

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Donald F. on

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Very convenient location.

Cynthia C. on

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Charnet C. on

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Murphy F. on

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The best service ever.

Holly L. on

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Angela was great and made this experience very easy and trouble free. Vehicle was very nice and super clean. I will use this service in the future.

Clarisa M. on

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Derrick R. on

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Deidra C. on

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Let them know they will have to pay a deposit ahead of time

Brandy K. on

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Andrew M. on

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The people at this location where fantastic, very friendly and answered all my questions.

shaunna S. on

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Brian J. on

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Andrew M. on

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Lindsay S. on

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Chris M. on

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The staff was very helpful in hooking up the car carrier. The location was a out of the way and added extra time to my trip already.

Tiffany D. on

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William G. on

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Marc S. on

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Joseph R. on

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Great experience, friendly service

Mary W. on

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Cliff D. on

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truck had only 14K miles on it, ran well, drove well & was clean-staff was efficient & friendly

ALLEN T. on

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Nice friendly woman helped, appreciate the speed I was able to get on the road. She has the system perfected. Allen Thomas

Tia F. on

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Cameron T. on

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Tim W. on

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