Customer Reviews for Wilson StoreMore
(U-Haul Neighborhood Dealer)

250 reviews

3451 Ward Blvd   Wilson, NC 27893

(252) 234-7520

Location Hours

  • Mon-Sun: 9 am - 6 pm

Services at this Location:

Contact Us

(252) 234-7520

3451 Ward Blvd
Wilson, NC 27893

Services at this Location:

Location Hours

  • Mon-Sun: 9 am - 6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Peter S. 
Rating:
5.0

Customer did not leave a comment.

James P. 
Rating:
5.0

The lady who checked me out was extremely nice and helpful. Very nice and she made it a good experience.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

Anita D. 
Rating:
5.0

Customer did not leave a comment.

Rob U. 
Rating:
5.0

Nothing! Everything was great.

Nikissia B. 
Rating:
5.0

Customer did not leave a comment.

Michael D. 
Rating:
4.0

Nice gentleman working there...helpful

John B. 
Rating:
5.0

Customer did not leave a comment.

Kenny T. 
Rating:
1.0

I don't know what was wrong with the Caucasian man that refused to help me return my rental. He was rude an antagonistic. 1st he told me to just give him the keys and go without an explanation as to why he couldn't process my return at that moment and hand me a receipt. When I asked for a receipt I was just starred at as if my request was unreasonable and unwarranted. I simply did not want to return the vehicle without confirmation of a date and time. This man was very nasty towards my daughter and I. I am still in disbelief.

Danea W. 
Rating:
5.0

Everything was perfect, would rent here again!

Scott S. 
Rating:
5.0

Customer did not leave a comment.

ANITA B. 
Rating:
5.0

Great service

Linda L. 
Rating:
5.0

Customer did not leave a comment.

Charles A. 
Rating:
5.0

The directions should be more specific on how to open the lock to obtain the key as well as the location of the “black box”, which is actually the lock itself. Overall the experience using the mobile service was great.

Christie L. 
Rating:
5.0

Great service

Jason C. 
Rating:
5.0

Customer did not leave a comment.

ELIOMAR T. 
Rating:
5.0

Customer did not leave a comment.

CAMERON A. 
Rating:
5.0

Barbra was awesome, she was very knowledgeable and helpful

JULIAN E. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER W. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER W. 
Rating:
5.0

Customer did not leave a comment.

SETH S. 
Rating:
5.0

None

Corey D. 
Rating:
5.0

Doesn't Need Any Improvements.

KIMBERLY A. 
Rating:
5.0

Staff were very helpful and efficient at getting me into my rental. I wish the truck wasn't so old but it did get me from point A to point B.

GEORGE M. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA C. 
Rating:
3.0

When picking up the Uhaul it took about 30 extra minutes. The Clerk was not trained in Uhaul pick up and told me I would have to come back tomorrow. I called uhaul and attempted pick up on my phone, however I had to deal with the Clerk. When I returned inside I explained I could not come back another day, she reluctantly called another employee in and he saved the day. If it was not for Trey coming in, off the clock to let us pick up our rental, our whole weekend and move would have been ruined. I am thankful he arrived, but I was frustrated with the beginning of my expirence.

Daniel B. 
Rating:
4.0

Customer did not leave a comment.

DEAN D. 
Rating:
5.0

Customer did not leave a comment.

PATRICE J. 
Rating:
4.0

No mattress pads available, even though I had reserved them.

michael C. 
Rating:
5.0

Customer did not leave a comment.

Christen W. 
Rating:
3.0

Customer did not leave a comment.

MACHELE S. 
Rating:
5.0

Customer did not leave a comment.

EDWARD R. 
Rating:
5.0

The process was easy and the attendant was very accommodating. Nothing to improve it.

Sandra B. 
Rating:
5.0

Customer did not leave a comment.

SANDRA N. 
Rating:
4.0

Customer did not leave a comment.

EDWARD P. 
Rating:
5.0

Customer did not leave a comment.

ELAINE J. 
Rating:
5.0

Don't allow smoking in vehicles. Smelled terrible.

Stacey K. 
Rating:
5.0

Customer did not leave a comment.

Frances W. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Great Friendly customer service.

JANICE K. 
Rating:
1.0

we waited inside for someone to help us for over 30 min. The person working there finally came back from wherever she was and was rude. did not apologize.

Justin P. 
Rating:
5.0

Always rent from Uhaul, never had a bad experience!

GAIL D. 
Rating:
5.0

Pick up and drop off locations were great! I was able to pick up and drop off with no problems. Very professional.

Allison S. 
Rating:
3.0

Let next customer put the U-Haul rental truck on full tank

KIMBERLY M. 
Rating:
5.0

Custo.er service was excellent and equipment was very clean. I would recommend them, and no complaints.

MARQUIETA T. 
Rating:
3.0

Customer did not leave a comment.

WALTER C. 
Rating:
4.0

Customer did not leave a comment.

Jeffrey W. 
Rating:
5.0

both pick up and drop off locations had very friendly and helpful employees.

JO T. 
Rating:
4.0

Customer did not leave a comment.

Ramsey S. 
Rating:
5.0

She worked hard to find me a truck , she kept in touch, then she delivered

LOU C. 
Rating:
5.0

Customer did not leave a comment.

Michele J. 
Rating:
5.0

Customer did not leave a comment.

ANDREA C. 
Rating:
5.0

Customer did not leave a comment.

DANIEL B. 
Rating:
5.0

Customer did not leave a comment.

KENNETH W. 
Rating:
5.0

Customer did not leave a comment.

TASHIKA B. 
Rating:
5.0

Very good customer service.

HOWARD H. 
Rating:
3.0

Get more trucks for this location

MICHELLE P. 
Rating:
5.0

Nothing give same service!!

PATRICIA F. 
Rating:
3.0

Customer did not leave a comment.

SUGTRISHA F. 
Rating:
5.0

Customer did not leave a comment.

SHERYL T. 
Rating:
5.0

Customer did not leave a comment.

DEMETRUS M. 
Rating:
5.0

Customer did not leave a comment.

CHASITY A. 
Rating:
5.0

Customer did not leave a comment.

TANJA H. 
Rating:
3.0

Customer did not leave a comment.

ROCHELLE G. 
Rating:
5.0

Customer did not leave a comment.

DEMETRUS M. 
Rating:
3.0

Customer did not leave a comment.

JACQUELINE W. 
Rating:
5.0

Service was great!

CANDICE H. 
Rating:
5.0

Customer did not leave a comment.

debbie L. 
Rating:
3.0

Customer did not leave a comment.

MARK W. 
Rating:
4.0

Customer did not leave a comment.

JOSE Q. 
Rating:
5.0

Customer did not leave a comment.

CERLINE S. 
Rating:
5.0

Not anything customers service were nice and clean work place as well I would refer people's and family there any giving day. I appreciate everything from y'all. Thanks Tim Ford.

TIMOTHY F. 
Rating:
5.0

Customer did not leave a comment.

Ashley S. 
Rating:
5.0

Customer did not leave a comment.

Ian K. 
Rating:
5.0

Customer did not leave a comment.

VERNON C. 
Rating:
1.0

The amount of days charged was not needed!

DANIEL W. 
Rating:
5.0

Best customer service EVER! Thank you!!!

LINDA W. 
Rating:
5.0

Customer did not leave a comment.

BRADLEY H. 
Rating:
5.0

Customer did not leave a comment.

JOHN W. 
Rating:
5.0

I can not believe it can be improved when it is already excellent. If I could give 10 stars I would. It was definitely a comfort to be able to use your truck at a most difficult time. My son unfortunately passed away and the truck was the right size to get everything out of his apartment, I do not know what I would have done in such a difficult time if you were not available. Thank you for your service and truck. God bless you!!!!

BRENDA W. 
Rating:
5.0

Customer did not leave a comment.

ANGELA W. 
Rating:
5.0

Customer did not leave a comment.

Heather C. 
Rating:
5.0

Customer did not leave a comment.

Walter H. 
Rating:
4.0

With the 24 hour rental more free miles should be included and AARP discount.

SHARON L. 
Rating:
4.0

Customer did not leave a comment.

JACQUELINE L. 
Rating:
5.0

Customer did not leave a comment.

William K. 
Rating:
5.0

Customer did not leave a comment.

ANGELA T. 
Rating:
3.0

Not the location I requested, which was right up the street from my house. But online return was great. Thank you, UHaul.

Barbara B. 
Rating:
5.0

-

DEBRA B. 
Rating:
5.0

Customer did not leave a comment.

Tara J. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

Ted C. 
Rating:
5.0

Very happy customer

Jerome D. 
Rating:
3.0

Customer did not leave a comment.

Chamika H. 
Rating:
4.0

It's all good

Christopher P. 
Rating:
5.0

The person taking my order was very awesome and friendly. Also the van was roomy and provided me with everything I needed. Thanks!!

TIO J. 
Rating:
5.0

I liked this pick up place, lady was very friendly and helpful.

Marion H. 
Rating:
3.0

Again my issues were with UHaul

Juanita J. 
Rating:
5.0

Customer did not leave a comment.

Brianna J. 
No reviews have been submitted for this location.

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