Customer Reviews for Wilson StoreMore

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Wilson StoreMore

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DEBRA B.
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-

Tara J.
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Customer did not leave a comment.

Robert P.
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Ted C.
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Jerome D.
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Very happy customer

Chamika H.
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Customer did not leave a comment.

Christopher P.
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It's all good

TIO J.
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The person taking my order was very awesome and friendly. Also the van was roomy and provided me with everything I needed. Thanks!!

Marion H.
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I liked this pick up place, lady was very friendly and helpful.

Juanita J.
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Again my issues were with UHaul

Brianna J.
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Customer did not leave a comment.

Minnie M.
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There's nothing I can see, the staff were so friendly and we're ready to help me.

Jerry W.
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Customer did not leave a comment.

KISHA T.
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Absolutely nothing

GREGORY R.
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Paul W.
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Chanter B.
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RODRIQUES J.
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Smaller trucks.

STEPHEN J.
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RICHARD E.
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Peter R.
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Yasmine F.
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Better availability and communication between Uhaul and the location where I got the truck. The location is actually open earlier than Uhaul reports but my reservation was moved to later because they didn't seem to realize that.

Linda J.
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Wonderful location and very helppful staff.

ROBERT B.
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Excellent customer service from 2 different people. The truck was extremely clean. Cleaner than any rental truck I've ever had. Thank you.

JOHN L.
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attendant was most helpful and patient with me when I was undecided as to whether to rent one way or return to rental station.

Charles H.
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Jeanine W.
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LUIS J.
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Jillian D.
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I made the reservation a week in advance for a 10 foot truck at 2:30 pm on a Friday. I was called on the day I made the reservation to be told they would be giving me a 15' van at the cost of a 10' because that's all they had availability. Thursday night I received a text asking to confirm my pickup at 5pm. I called because I had made my reservation at 2:30, and had made plans with people to when and where to help me move. They did not let me know my reservation was changed or had the possibility of changing in an appropriate amount of time. I changed my schedule to pick up the van at 5pm, only they didn't have my truck in. So they gave me a 20' van and charged me for the 15' van. What I was expecting to me about $150 including van, insurance, and mileage ended up being $252. No one could tell me where the extra $100 was coming from. After calling U-haul customer service I thought I was receiving help but was hung up on, whether accidentally or not I have found uhaul extremely unhelpful and will not be using them again.

SAMARIE R.
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DAVID F.
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Darci M.
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The woman who was working when my wife returned the vehicle was extremely rude to my wife because she could not find our contract in her system even though my wife had the printed contract right in front of her. All this after a 22 hour drive. She told her she had no business dropping off at that location even though that location WAS THE VERY ONE PRINTED ON THE CONTRACT! This woman should not be working for you.,

PAUL M.
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DAMENICA J.
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Lee P.
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I called prior to move to ask if they would be open Saturday. Female on phone said yes. They weren't. unaware that phone settings wouldn't allow location to work. Turned out It was settings in my browser. took way too long to check vehicle in waiting on support. I will say support was helpful.

CARRINGTON N.
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Customer did not leave a comment.

MARGARET W.
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the person on duty there for check out of equipment was especially helpful.

MAHLON M.
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It was awesome

Reginald W.
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SARAHANNMARIE M.
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The person working was very sweet, nice, and helpful. She was a pleasure to deal with.

YVONNEMORRIS D.
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Alice was the best!!!

John J.
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Roberto C.
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Digna T.
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Fast and great service

Christopher B.
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Charge flat rate

Edward M.
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Customer did not leave a comment.

Karen L.
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I live in Rocky Mount NC and as a customer I go by reviews a lot, out of all the u haul locations in my area had the worst reviews, I decided to look in Wilson NC came upon the Ward Blvd location read all the reviews and they all were excellent, so I chose them! The reviews were right they were extremely friendly and the cargo van was outstandingly clean, they gave me my options and even went out and measured the cargo space to see if my items fit! I highly recommend this location! It's inside a laundry mat but still a nice place!! Great Job U-Haul

Jennifer S.
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Ricci L.
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George M.
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My overall experience was great and the customer service was super! I had to call the day before the Cargo Van was due to be returned to ask for an extra day. I'm a very happy customer.

TERESA R.
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Celso M.
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LEE G.
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This location is head & shoulders above the other local U-Haul locations in Wilson, NC. Very accommodating and prompt in handling my rental.

Jeff N.
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Best Uhual experience by far. Communicated well. I would drive 45 minutes just to pick up a rental from them again.

Charity C.
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I received 2 charges from U-haul, and the initial charge included all necessary adjustments including gas mileage etc and I'm ok with that. But I also received a 2nd charge for something that NO ONE has been able to tell me what it is for. I've called the main U-haul number and was told that I would have to wait for the charge to come out of a Pending status before they can do anything because on their end they're only seeing the initial charge and I understand that too however my bank says that a Pending

james W.
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Customer did not leave a comment.

Rhonda A.
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I found that everything was on a professional manner, Barbra was great!

Shontise J.
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Sonia W.
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Excellent service from the staff! I will use this facility again!

Victoria A.
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Ben S.
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Bobby S.
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Dennis F.
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Elizabeth C.
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DUANE W.
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Juan R.
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Petra B.
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Customer service excellent. The mobile check out didn't work but she helped us very quickly and with great smile. I appreciate great service. Thank you

Marquita W.
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The older lady who works there has a nasty attitude and acts like she the owner customer service is not a strong point at this location

Elizabeth A.
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While conveniently located, there were several problems. The truck was left in towing mode, and showed low oil and needing an oil change. We were quoted a price plus miles, never told that the price was per day. Also told we could get insurance for 28 dollars- wasn't told that price was per day. The return location explained everything to me when I returned the truck. I would have still done the same thing- just nice to know everything up front.

Joshua B.
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Customer did not leave a comment.

David G.
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Small, quaint and friendly. Don't do a thing!

Joe C.
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Just be helpful

Isaiah S.
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Customer did not leave a comment.

James S.
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RICHARD R.
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Julia H.
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Denise B.
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Barbra was Awesome !! We had a hard time receiving services at Siltzers and Barbra went above and beyond to assist us in a very stressful time. I am very Grateful for her service!!

Merritt I.
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Customer did not leave a comment.

RAY B.
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BRUCE R.
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mARK J.
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ed M.
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Lady was awesome.

Isalene C.
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Inez G.
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TERRY F.
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Brody G.
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Joel W.
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Danielle H.
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Donald S.
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This location was very professional and very helpful. However because of the bad experiences at the original pick-up place and the unpleasant surroundings (it was a laundry mat) at the return place U-Haul will never see my face again. Don Smith

Ben H.
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Customer did not leave a comment.

amy D.
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thomas D.
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NA

Wanda B.
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Sharone B.
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The lady at the counter was really nice to me

dulcy R.
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Customer did not leave a comment.

Carlos S.
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Lisa B.
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This was a wonderful experience i couldn't ask for anything better

Eugene M.
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Nancy S.
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Deanna S.
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No reviews have been submitted for this location.

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