Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Equipment was ready and waiting for me. The staff was easy to work with and very helpful. I would recommend this location to get your future U-Haul!
Mary M.
Rating:
4.0
Customer did not leave a comment.
Frank B.
Rating:
5.0
This location had extremely helpful and friendly staff. I would recommend this location to anyone in the area. Pickup was very easy and fast.
Shannon C.
Rating:
3.0
Customer did not leave a comment.
Troy H.
Rating:
5.0
Customer did not leave a comment.
Mark S.
Rating:
5.0
Customer did not leave a comment.
Mark S.
Rating:
5.0
Great people very helpful. I needed the truck a little long because the are new home was not ready. Kelly helped us out by extending the rental on the truck. Highly appreciated and a great place to represent U-Haul.
GARY M.
Rating:
5.0
I worked with Kelly and she was very professional and went out of her way to help with information and checked me in a time manner. Great job. Great satellite for U-haul.
GARY M.
Rating:
5.0
Kelly was fantastic!
Kim S.
Rating:
3.0
price gauge by billing for mileage and gas replacement.ll
Kevin S.
Rating:
5.0
Excellent service. Nice equipment. Good price.
Shawn C.
Rating:
4.0
Customer did not leave a comment.
Paul V.
Rating:
4.0
Customer did not leave a comment.
ANECIO Z.
Rating:
5.0
Customer did not leave a comment.
JOHN H.
Rating:
5.0
Customer did not leave a comment.
AMY G.
Rating:
5.0
Customer did not leave a comment.
Daniel C.
Rating:
3.0
Car carrier obviously had a slow leaking tire, rachet for straps were rusty and hard to remove the straps.
Yvonne G.
Rating:
3.0
The trailer had small chunks of concrete and rust dust on the floor. I needed to sweep it out before loading anything into it. Mary Ann at the facility was very courteous and helpful.
MICHAEL J.
Rating:
5.0
Customer did not leave a comment.
RUSSELL M.
Rating:
5.0
Customer did not leave a comment.
Zachariahasher G.
Rating:
5.0
Very pleasant folks to work with. First time rental for a trailer. We rented one way for Christmas. The app and staff made it super simple to check trailer back in online!
Jim W.
Rating:
5.0
Customer did not leave a comment.
STEVE T.
Rating:
5.0
Customer did not leave a comment.
Kelsi M.
Rating:
5.0
Customer did not leave a comment.
Jorge V.
Rating:
5.0
Customer did not leave a comment.
Aaron T.
Rating:
5.0
Customer did not leave a comment.
Michael C.
Rating:
5.0
Great service very friendly
Cameron B.
Rating:
5.0
Customer did not leave a comment.
YVONNE G.
Rating:
5.0
Customer did not leave a comment.
James D.
Rating:
5.0
The ladies were very nice and helpful.
Cristin K.
Rating:
5.0
Very Friendly and helpful
David W.
Rating:
3.0
Customer did not leave a comment.
Stephen B.
Rating:
5.0
The best period!
Kohl S.
Rating:
5.0
Customer did not leave a comment.
Louis S.
Rating:
4.0
Nothing, it was fine!
CLARK H.
Rating:
5.0
No complaints
Scott W.
Rating:
5.0
Nothing at all Mary was awesome and did an amazing job thank you very much
Josh E.
Rating:
5.0
They went out of their way to make us feel welcome to the new area. There was no issues with the return.
Amanda M.
Rating:
5.0
Customer did not leave a comment.
Larry B.
Rating:
5.0
I could not possibly more pleased with the whole experience. "Smooth" doesn't even begin to cover it.
Tom P.
Rating:
5.0
Love the ladies at the desk. They are so accommodating and courteous. They have earned my business! Hats off to you.
Jerry H.
Rating:
5.0
Customer did not leave a comment.
Edward H.
Rating:
4.0
Customer did not leave a comment.
Charles B.
Rating:
5.0
Customer did not leave a comment.
Robert B.
Rating:
5.0
Husband had a hard time finding the location at first, better signage out front would be helpful for non locals.
Lindsay W.
Rating:
4.0
They were super helpful, went out of their way to make sure I would have a vehicle to do the job that I needed to do
Brad K.
Rating:
5.0
Customer did not leave a comment.
John H.
Rating:
5.0
Customer did not leave a comment.
Jeff P.
Rating:
5.0
Customer did not leave a comment.
chris E.
Rating:
5.0
Customer did not leave a comment.
JAMES SAYLOR S.
Rating:
5.0
Customer did not leave a comment.
HOLLY C.
Rating:
5.0
Customer did not leave a comment.
george T.
Rating:
5.0
Customer did not leave a comment.
Tamara G.
Rating:
5.0
Customer did not leave a comment.
John S.
Rating:
3.0
Customer did not leave a comment.
Rob L.
Rating:
5.0
Customer did not leave a comment.
Gregory S.
Rating:
5.0
Customer did not leave a comment.
James H.
Rating:
5.0
Customer did not leave a comment.
JAMES H.
Rating:
5.0
Customer did not leave a comment.
Dawn H.
Rating:
5.0
They are so helpful and conviently located in my town. Super nice
Sherry W.
Rating:
5.0
Customer did not leave a comment.
James H.
Rating:
3.0
I ordered online and expected to pick up in La Porte, IN. Having to go 20 miles out of my way to get the trailer was not expected.
Audrey H.
Rating:
5.0
Customer did not leave a comment.
Kyle M.
Rating:
1.0
I had a very horrible horrible experience
Mary H.
Rating:
5.0
Customer did not leave a comment.
Dennis P.
Rating:
5.0
Customer did not leave a comment.
Rob L.
Rating:
3.0
Customer did not leave a comment.
Jeff S.
Rating:
3.0
Customer did not leave a comment.
David H.
Rating:
5.0
It was a little out of the way to get to this location. My original reservation was for pick up many miles away.
David S.
Rating:
4.0
Customer did not leave a comment.
richard S.
Rating:
5.0
very friendly and excellent service
Sherry W.
Rating:
5.0
Customer did not leave a comment.
ALEEA P.
Rating:
3.0
If you tell someone you are giving them a discount and extra free miles because of bad experience they had at one of your locations from incompetence and uncleanliness you should honor it.
Zachary P.
Rating:
5.0
Customer did not leave a comment.
MARY W.
Rating:
3.0
Customer did not leave a comment.
Kellie S.
Rating:
3.0
Customer did not leave a comment.
GAY R.
Rating:
5.0
Customer did not leave a comment.
DAREN L.
Rating:
4.0
Customer did not leave a comment.
EUGENE K.
Rating:
5.0
Customer did not leave a comment.
GLEN B.
Rating:
5.0
Customer did not leave a comment.
Barbara M.
Rating:
4.0
Great service. Easy to work with. Thanks!!
Tim C.
Rating:
5.0
Customer did not leave a comment.
NICHOLAS S.
Rating:
5.0
Customer did not leave a comment.
NICHOLAS S.
Rating:
4.0
Customer did not leave a comment.
James D.
Rating:
4.0
Customer did not leave a comment.
DAN C.
Rating:
5.0
Customer did not leave a comment.
Rob B.
Rating:
5.0
Customer did not leave a comment.
Joshua S.
Rating:
4.0
Although I dropped the truck off after hours and only had phone contact with Margo, it was a pleasant experience. No hassles which is important during a moving situation. It was pleasant on both ends of the move. Very helpful.
KARIN G.
Rating:
3.0
Customer did not leave a comment.
James H.
Rating:
5.0
Customer did not leave a comment.
SHARON O.
Rating:
5.0
Customer did not leave a comment.
Jason R.
Rating:
5.0
My experience with any agent of U-Haul has been excellent.
Victoria F.
Rating:
5.0
Customer did not leave a comment.
CHERYL R.
Rating:
5.0
The people at Zahls Elevator were very friendly and helpful. They answered any questions we had and showed us tips for using the truck. They were extremely pleasant and I'd be happy to deal with them in the future.
KRISTIE M.
Rating:
5.0
Customer did not leave a comment.
Patrick H.
Rating:
4.0
Customer did not leave a comment.
BRANDON R.
Rating:
5.0
thanks for all the help, great people to deal with and very helpful. Norm
NORMANH R.
Rating:
2.0
There was no way to find where to park truck and leave key I ahd to search a large property to find the drop box needs signage the woner was very helpful though the next day she called
