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MARGRET W | Overall ExperienceSelf Storage Units in Edmonton, AB, T5A4H3
U-Haul Moving & Storage at 50th St
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Storage Customer Reviews
- 4.5 Average Customer Rating
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The reason for the below average rating is that the seal on the outdoor lockers were not well sealed. I did get a lot of dirt excessive dirt and I did get mice in my locker. I had my unit for seven years so it got left for two years without me ever even going in it and when I went in, it was Miles poop and stuff everywhere but they did help me in the end wipe some of my stuff off because there was literally like so much dust on everything you could write your name and you’d have to go over a couple times to get down to whatever you were writing it on it was so dirty . The U-Haul on 50th St. in Edmonton was changed in management and the new manager I will say was very good to me by having one of her staff members help me and my friend for an hour the one day try to clean up the unit a little bit and my stuff and then also she honored what she said she would do to me like giving me the extra little bit of time in exchange for everything so I am very happy that I got to deal with the new management. I don’t remember the ladies name, but she was very nice. And that’s why I would recommend for people to go there.
Shannon B | Overall ExperienceEverything for the first initial booking went so smooth and I found out because of my recent uhaul bookings that I qualified for 1 month of free storage rental. I was so happy because I was short on money. Although there was a bit of a mix up the next day as our unit was rented out - we were given another one and everything was resolved rather quickly!
ALLISON Y | First ImpressionsThe person that helped use was very knowledgeable, informative and very pleasant.
Robert S | First ImpressionsThe manager was very helpful professional and experienced and helpful in all my storage needs. Excellent quality of service!!!
Christopher G | First ImpressionsAwful awful awful, the ladies in the front were just awful, do better and start hiring people who are friendly and actually want to work, there is no way that i call from morning to evening and they put me on hold for hours every single time, like i said do better and get better and friendly staff
Kathya R | Overall ExperienceI would recommend this location to anyone needing storage or vehicle rentals. I ran into financial issues and the team at the 50st location were helpful and understanding.
Jason K | Overall ExperienceHi, the facility is well lit but the storage units themselves are not. The staff is friendly and were helpful.
meghan r | Overall ExperienceFor over 30 years if I need anything for storage, it’s always U-Haul
Stephen F | Overall ExperienceService & Facility Was Awesome
Leonard B | Overall ExperienceThe staff at U-Haul were very pleasant acknowledge
Donald B | Overall ExperienceThe only concern was the floor of my storage unit, it was dirty had some kind of liquid on the floor otherwise it's good.
Ernest B | First ImpressionsThe staff was kind, respectful and polite. Thanks
Tyson J | Overall ExperienceAlways awesome staff to deal with @ this location ! Highly recommend , punctual and helpful , very friendly . Thanks again
Robert B | Overall Experience