Super nice staff! They were so helpful with any questions I had. Would definitely use them again!
Caleb M | Overall Experience51 Self Storage
2545 FM 51, Gainesville, TX 76240(Texaco station next to NCTC college, Highway 51, Gainesville)
Customer Reviews
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- 4.5 Average Customer Rating
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Super nice staff! They were so helpful with any questions I had. Would definitely use them again!
Caleb M | Overall ExperienceVery accommodating and clean! Will use again for any storage needs!
SYLVIA C | Overall ExperienceOffice staff extremely helpful
Jennifer E | ReservationI love Caroline she is wonderful, she always makes me smile. Caroline has a great personality and gives good advice and is very informative. Has the best personality and always so helpful. You should give that hard working woman a raise; she deserves it.
Martha M | Overall ExperienceOffice lady at 51 Storage were extremely helpful and courteous, the facility was well maintained and clean. However the mouse problem is not OK. Almost everything in my unit had damage to multiple items due to pest problems, mouse chewing, urine and feces, tons of spiders and webs, flooding when heavy rain. Protect your belongings.
Bobby P | Overall ExperienceMiss Caroline is absolutely awesome thank you for everything and God bless have a wonderful day
Vicki W | Overall ExperienceGreat people and customer service.Thanks
Frank B | Overall ExperienceWe had multiple units here for the last few years. We have always had exceptional service and communication. The units and yard were always clean. We had tried other places in town previously and had problems. We would 100% recommend 51 Storage.
Michael B | Overall ExperienceWe were very happy with the units. The only issue we had was mice. We found several dead, a nest or 2. We also found rice and candy wrappers in our unit that they had carried into the unit. People should not put food in storage units it attracts the mice. The company did have mice baits out which probably helped. But thank you for keeping our belongings safe. Our last facilities not and we lost over $10,000 worth of belonging. Thanks again
DEBBIE H | Overall ExperienceGreat facility and great customer service. Very convenient location.
JAMES G | Overall ExperienceThe man that works in the office is wonderful. Answers the phones after hours and always answers when we have a question or concern.
Brandi J | Overall ExperienceVery friendly staff and reasonable prices.
Kevin B | Overall ExperienceAlways clean. Felt like everything was secure. Always someone friendly if I had a question. 5 star rating.
PENNY J | Overall ExperienceEveryone at 51 Storage were extremely helpful and courteous, the facility was well maintained and clean. However the mouse problem is not OK. Received damage to multiple items due to mouse chewing, urine and feces. Protect your belongings.
Johnny C | Overall ExperienceThe website was easy to use and alsl details was includes for the properry. Caroline was very professional and straight forward with my registration process on the phone. The whole process was easy and I didn't have to go to the office to sign any paperwork just do an e sign on email. The dis locks they sell works good and you can use your own locks as well and they leave it in your unit, they cut the package open for you so you don't have to do it. I really like the fact they are 24 hours and a live on manager is on site if you need them. Finding the storage unit was easy. Storage I rented is clean and leaving the site was easy. So far I really like my experience and they really helped my whole moving process quick and stress free. Would recommend for anyone needing storage rent.
Ha T | ReservationWE CANCELLED THIS CONTRACT ALREADY!
Sherry M | ReservationWe stored our travel trailer there for about 1.5 years. The office staff is friendly. The price was reasonable for a covered spot with electricity and easy to access. We only left because we no longer needed to store our RV.
tia s | Overall Experience