I purchased this unit 12 plus years ago. I was always able to work out the payments if I was late. My husband had a stroke in February 2026 and had to have emegency surgery to place a stent in the left side of his neck (cartroid) artery. He was in ICU for several days. This situation caused me to get behind on the bill. I feel that your company should have made an exception and work with me on the back owed rent. I offered to pay 300.00 but that did not seem to be enough. I know you have a job to do but this unit was everything we had from our parents and it had pictures that can not be replaced and paperwork. I hope you as a company feel comfortable knowing you mis treat people when they are going thru a tough time. We have been married 48 years yesterday and have never ask assistance or a handout from anyone. I am 69 and my husband is 70. I just pray that if you have a hardship in your life that you are able to deal with people that care. Sincerely. The Weatherfords
Patrice W | Overall Experience287 Self Storage
13340 Hwy 287, Haslet, TX 76052(Hwy 287 & 81 North, Just west of the Shell truck stop on the frontage road.)
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I purchased this unit 12 plus years ago. I was always able to work out the payments if I was late. My husband had a stroke in February 2026 and had to have emegency surgery to place a stent in the left side of his neck (cartroid) artery. He was in ICU for several days. This situation caused me to get behind on the bill. I feel that your company should have made an exception and work with me on the back owed rent. I offered to pay 300.00 but that did not seem to be enough. I know you have a job to do but this unit was everything we had from our parents and it had pictures that can not be replaced and paperwork. I hope you as a company feel comfortable knowing you mis treat people when they are going thru a tough time. We have been married 48 years yesterday and have never ask assistance or a handout from anyone. I am 69 and my husband is 70. I just pray that if you have a hardship in your life that you are able to deal with people that care. Sincerely. The Weatherfords
Patrice W | Overall ExperienceSuper easy process and the staff was very friendly and helpful
Clinton W | ReservationFirst of all , the young lady that helped me was awesome, I will use yall again because of her , the place is easy accessible and clean
Richard K | ReservationEverything went very smoothly. Vanessa was beyond helpful getting us situated with a truck rental and securing our storage unit. When we knew we would need a storage unit a second time we did not hesitate to go with 287 because of our great prior experience. Highly satisfied with your facility and wonderful staff!
Mark S | ReservationSometimes the tenants who live onsite would park in the line if traffic and near the exit gate. The only this I would change is to have them park elsewhere.
Mandy S | Overall ExperienceWeeds growing up the back of our storage and grew through our boxes. Some we had to throw out. Most of the staff were idiots except for the girl that was there the day we moved out. On multiple occasions once we paid our bill the lock was not removed and my husband would have to go to the office and ask them to remove it. And most times it was a week after we paid the bill. The rent is high! And the late charges are just ridiculous.
Ashley H | Overall ExperienceVery good everything thank
Oscar G | Overall ExperienceExcellent Storage, always clean and well maintained. Great staff.
Scott W | Overall ExperienceThe unit did not have environment control settings for heat, humidity, et al, thus my boxes crumbled and some items were damaged as the boxes fell into each other that were stacked. Even my plastic heavy duty bins melted and cracked. It is hard to compete with 105 degree temperatures, but that is a normal day here in Texas. I moved my items to Public Storage to have climate control for my items being stored. The Uhaul price increased within the first year and they would not accept my word on my insurance coverage under my homeowners insurance from my 'insurance broker', which showed my $71,000 coverage. PS was less expensive and I doubled the size of my unit. They accepted 'me' advising that my storage unit was covered under my insurance policy. The Uhaul office staff was awesome! I just can't afford all the extra fees, issues, and increased rent that came with this unit.
Vera-Jean R | Overall ExperienceMoving is stressful, the staff were very accomadatng. The property was emasculate and there were no obstacles to access of the unit. What more can you ask for
John D | Overall ExperienceDee is great to work with. Facility safe and clean.
John M | Overall ExperienceGreat experience. Several times I did not get my lock on correctly. They called me after their checks of property to let me know. Highly recommend!
Maggie W | Overall ExperienceThe staff made this a great experience!
Norman C | Overall Experience287 Self Storage is the most efficient, convenient, well-maintained, and staff-ready storage experience we've had anywhere. By comparison, our months with Public Storage were colored by obvious security breaches, ceiling leaks, and unfriendly personnel with no authority to correct property damage or mis-billings. 287 Storage's personnel are always available and cordial; they take responsibility and are proactive in making our work together positive in every dimension. Fair pricing; easy access to units; and clean, reliably safe surrounds - no matter the hour - has reduced the wear and tear on my staff and assured their efforts are productive with every trip. It's no wonder our account has quickly expanded from one unit to four. 267 Self Storage is best of breed in DFW. - Ann Davis, Director, WCRI
White's C | Overall ExperienceThis storage facility was clean and convenient to my location. Staff was very pleasant and help, if I every need to use a storage facility I would certainly use this one again.
Kate L | Overall ExperienceThe management and staff here are amazing and friendly. They far exceeded my expectations. Although I checked yes for #3, There is another local u-haul storage facility that has 24/hour access. And I find that to be much more convenient.
Jarrod B | Overall ExperienceI was very pleased with the service I received
Valerie P | Overall ExperienceMy storage broke and take everything this storage not safety.
Mitra B | Overall ExperienceBoth ladies were very friendly and helpful with our multiple rental units. They were always pleasant to deal with, and assisted us with additional equipment to get our storage units loaded and unloaded. I highly recommend this facility.
Harrison F | Overall Experience