No employees on site for assistance. Store hours vary from what is posted on door and website. Storage unit is infested with rats.personal property was damaged from rats. Rental trucks are not being inspected and cleaned by staff before leased out to new renters. storage unit is definitely not worth 150.00 monthly in that area and condition. Thank you but will never consider using U-Haul storage again.
Terrance B | Overall ExperienceSelf Storage Units in Jackson, MS, 39204
U-Haul Storage of Jackson
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- 3.5 Average Customer Rating
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Information was not entered into computer and storage unit 225 was rented to someone else,I even had my receipt, bad business .
Virginia W | Overall ExperienceThe drop off process went smoothly.
Charles T | First ImpressionsThis experience with this U-Haul location was horrifying! I spent a lot of unnecessary money because of the unprofessional service I received. The manager at that location needs to be FIRED….LITERALLY! The associates are more pleasant than she is. HORRIBLE!!!!!
KEA J | Overall ExperienceCleaning Out My Storage My Items Were Damaged From Rats Or Mice And I Had Rodents droppings all over my furniture
temera h | Overall ExperienceHad rats with no seem for concern or care and no notice upon moving in.
Dejiah A | Overall ExperienceI think that the rental units being old is too hot for the price that you charging. What I'm trying to say is this outdoor you don't have any control climate or nothing It's just old and outdoors
Angela F | First ImpressionsSaw a lot of roaches and spiders
Pat T | First ImpressionsLock got cut off with no explanation & i had to turn around & buy a new one
Ciara M | Overall ExperienceThank you for meeting my storage needs. However, when I returned the truck that was rented, I was charged for a second day even though I returned the truck within the time frame. I moved out on 1/5, rented the truck on 1/5 and returned it on 1/6. Is there any way to get the invoice corrected by removing the 2nd day removed? Aside from that, all is well!
Jai M | Overall Experience