Customer did not leave a comment.
Gerado C | Online Move InSelf Storage Units in Katy, TX, 77493
U-Haul Moving & Storage of Katy at Grand Parkway North
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I was lied to about the size of the free storage i got . So it wasnt actually free i had to pay 93 dollars for it
MARINA B | First ImpressionsI think the hours should be 24hrs instead of loosing access at 10pm. Other than that, everything was great. Thanks.
Blair B | Overall ExperienceThe lady that checked me in was horrible. Bad attitude and sent me on a wild goose chase. The lady that changed my storage unit was sweet as can be and was ripping and running The whole time did not catch a break! She was awesome. The facility that the first lady told me my reservation got moved to had a great attitude and they helped me get my trailer at a different location after that because they did not have any in stock but the lady that checked me in, had some in stock and still did not rent me one.
JHAVONTE W | First ImpressionsI think access should go to at least midnight. The office closes at 7pm. What is the difference between 7-10pm and 10pm to midnight. No one is there anyway.
Rodney S | Overall ExperiencePrice is right and it’s close to my house
Kevin B | First ImpressionsThe management, and all the employees were phenomenal 👏🏿!
Charles M | Overall ExperienceEveryone helped me and was very nice and kool. Good people staff
Jonathan R | First ImpressionsAmber Kay, Kristina, Sterling, Martin, Karen, Jenn, Gary, Jordan and Jamal are ALLL AMazing!!!! They all helped me out so much.
Amber S | Overall ExperienceConsider taking partial payments so customers can avoid late fees. Get a friendlier staff.
Matthew L | Overall ExperienceWe had a good experience while setting up a storage rental. All staff was friendly, patient and professional.
PATRICIA G | First ImpressionsThe staff was very helpful
Maria R | Overall ExperienceI have used you call for 10 years and I am very pleased with their service stories and vehicles I'm very pleased with their help and their service
Maria R | First ImpressionsThe GM Kristine Ana Her son that works there is very rude he called me a b**** and she was very rude and had the audacity to come out of the office and say to me “ because what we not going to do is” attitude she was throwing pens around and being very nasty I would never rent from this one again. And I don’t think a mother and son should be working together.
Desiree L | Overall ExperienceComo siempre todo en perfecto estado
Manfred H | Online Move In