My unit was littered with mice and rat feces and we found a dead rat in the unit as we were using. my furniture and boxes had feces and urine on them. A bed will have to be thrown away and some handmade items that my great grandmother made were ruined.
SARAH W | Overall ExperienceCrest Self Storage
1060 W Round Grove Rd, Lewisville, TX 75067Customer Reviews
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
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$96.00
Per Month
- Interior
- 1st Floor
- Drivethrough
- Climate
- Rollup
- No Electricity
- Rate:
- $96.00 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
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$156.00
Per Month
- Interior
- 1st Floor
- Outside Level
- Drivethrough
- Climate
- Rollup
- Rate:
- $156.00 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$210.00
Per Month
- Interior
- 1st Floor
- Outside Level
- Drivethrough
- Climate
- Rollup
- Rate:
- $210.00 Per Month
-
![Example storage unit layout]()
Large
10' x 20' x 8'4 Bedroom Home or larger
Size Guide- Rate:
-
$240.00
Per Month
- Interior
- 1st Floor
- Outside Level
- Drivethrough
- Climate
- Rollup
- Rate:
- $240.00 Per Month
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
My unit was littered with mice and rat feces and we found a dead rat in the unit as we were using. my furniture and boxes had feces and urine on them. A bed will have to be thrown away and some handmade items that my great grandmother made were ruined.
SARAH W | Overall ExperienceVery professional and accommodating. Will rent here again when the need occurs.
Cheryl W | Overall ExperienceThey were all so helpful, feels like family. Had to move unfortunately.
Jacob G | Overall ExperienceCindy and the team were very friendly. I was a little upset when I pulled up on Sunday around 10 pm with my movers to store my heirlooms and personal belongings and was unable to get in. There was not an emergency number to contact and no one to assist. I ended up having to get rid of my items as I had no place to store them. I called on Monday and was told I had to talk to Cindy Tuesday. She is off of Mondays. When I came in Tuesday she was pleasant. She told me that the storage facility has limited hours to access for secure purposes. If I had known all of that I would have made other arrangements. However, she was apologetic, refunded my money, and said she would start communicating the access times to new customers. I also suggested they put a sign up. Overall they took great care of me and were friendly. I will recommend to others they just need to be sure to communicate when you can access better.
Brandi H | Overall ExperienceGreat! No problems
Cheryl W | ReservationI liked the facility. Although not the least expensive in the area, the storage units were nice and secure and I didn't have to worry about my stuff.
DARREN R | Overall ExperienceFriendly professional and super fast check in and out.
Lola M | Overall ExperienceCordial staff. Clean facility. Key fob for storage building access repeatedly failed, so they'll work on it when I return in a few days.
Roy R | ReservationVery happy with the storage unit I just moved. I would definitely recommend Crest storage.
WYLENE L | Overall Experience