John was very helpful. He helped me more than I could imagine and it was nice. Also the customer service center was heloful
TERRIA M | Overall ExperienceSelf Storage Units in Madison, TN, 37115
U-Haul Moving & Storage of Madison
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
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$164.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $164.95 Per Month
1 Unit Left!
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![Example storage unit layout]()
Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$169.95
Per Month
- Interior
- 2nd Floor
- Street Level
- No Climate
- Rate:
- $169.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
Drive Up Storage
-
![Example storage unit layout]()
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$164.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $164.95 Per Month
1 Unit Left!
What Is Online Move-In / Rent Now?
Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Policies and procedures implemented at the facility ensured a smooth and convenient experience.
terria m | First ImpressionsJohn was a huge help to me. Thank you.
Shelly W | Overall ExperienceThe staff was top tier at this location!
Miranda B | First ImpressionsThe owner, John, and the staff are always friendly and helpful, on top of running the facility! I highly recommend this location to anyone looking for storage, packaging, and truck rental.
ryan l | Overall ExperienceGreat staff
Samantha A | Overall ExperienceThe uhaul employees are incredibly nice friendly and professional. I had a good experience overall but was frustrated upon arriving to move in. I called multiple times to ensure the process would go smoothly. I was told which unit I needed based on a one bedroom apartment. Upon arrival it was after hours so I had to move in online. The link that was sent to me did not work. I was sent a link 4 times before it worked. When I called after the third attempt I was told they couldn’t help me until the next morning. At that time it was 8:30pm. I had driven 7 hours. I had to leave early before the office opened the next morning to drive another 9 hours. Yet the person didn’t seem to be concerned. Fortunately another person sent me the fourth link which worked. But then I get into the facility to find out that I had been put on the second floor with no freight elevator. There was a 40% grade ramp I had to push furniture up. I’m 5’2” 110 pounds. This is unacceptable. I don’t even know how I’m going to get my stuff back down the ramp. I literally called and specifically asked if there was a freight elevator. I was told emphatically yes there was. Keep in mind this was in the dark at 8:30 at night. To top it off, not all of my stuff fit in the space. The unit was not as big as the 10’ van I had rented. Again the people are kind but there is a disconnect on the knowledge about the facilities and the online system has some glitches that need to be addressed. I would recommend Uhaul to others but I would make sure they are completely aware of the negatives they may encounter. Hopefully these can be addressed.
Angela Z | Online Move InMy unit was #1 the first unit but it seems like it was the last unit at the opposite end of the entrance. Every time I went there I always had to get staff to move a trailer or truck Very inconvenient. The unit had no lights it was very dark and I had containers that had moisture damage. I had to throw a lot of stuff away. I recommend them not renting out that first unit because they treated like parking lot in front. It doesn’t matter how often someone visits there unit they should have full access to it at all times. I do not recommend outside units because of the weather and especially when it’s dark for the crawling critters.
Leah F | Overall ExperienceThe person inside the office was very friendly and helpful and even gave suggestions on how to do it.
BRITT R | First ImpressionsFacility is very clean, well kept, convenient, were very helpful. Everything online was easy & done just as it stated.
Yvette F | Online Move InTy. C/o. Big Jon. Madison Center &. 2. More. Employees. We're. 💯. Great. I was there I think 15+ yrs. Enjoyed the Visit. Unit 244. Ms. Deborah Claytor 🙏🏾💕🙏🏾
debroah C | Overall ExperienceIt’s a good spot, go for it!
Dave B | Overall ExperienceI was overcharged twice and staff is rude
shantel j | Overall ExperienceJohn Walker could not have been more helpful and cooperative throughout the time I rented my storage unit. He went above and beyond several times to assist me in managing the property in my unit. I remain very appreciative of his help and commend him highly.
Leo G | Overall Experience