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Prashant N | Overall ExperienceSelf Storage Units in Madison, WI, 53719
U-Haul Moving & Storage of W Towne
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Phenomenal customer service all around on the phone and in person. Everyone was friendly and helpful. We were disappointed in the condition of the trailer we received as the back door was bent and the door got jammed but Corrine at the uhaul Storage at Platte Rd in Madison went above and beyond to get a pry bar and get it open for us. Thank you Corrine!
Kathy B | First ImpressionsDid not need.
diane m | First ImpressionsThe facility had no elevators so I had to switch my unit and pay more monthly. I will not be staying.
ERIN P | Online Move InWas given incorrect access code, and unable to access my storage. Had to walk all the way around and go inside to get help to access storage. Called in and was placed on hold and no one ever came back to the phone. Staff not polite or helpful. Poor management since the last manager left. Liked last manager but service has gone down significantly since first manager left this location.
Tammy P | Overall ExperienceThank you for all of your help fellas! I came in to contact with probably everyone that works there within the month I did business with you all, and all of you were very helpful. I really appreciate it!
KIARRA L | Overall ExperienceClean facility, very helpful staff.
Greg J | Overall ExperienceTeam work matters
JUANITA A | Overall ExperienceThe guy Will is always helpful! I love how he interacts and he’s very helpful and supportive!
Barrington T | Overall ExperienceVery professional and helpful staff!
Lorie G | Overall ExperienceNa
KATHY M | First ImpressionsAll the men there was just fabulous. They know their job they know their equipment. They was just great. I really appreciate it any time I need. Thank you and thank them too.
JUANITA A | First Impressions