You are Amazing! I really appreciate.
aureo p | First ImpressionsSelf Storage Units in Malden, MA, 02148
U-Haul Moving & Storage of Malden Center
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Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
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U-Haul Moving & Storage of Broadway Plaza
34 Broadway, Malden, MA 02148 View Available Units1.0 miles from this location -
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Storage Customer Reviews
- 3.5 Average Customer Rating
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Extremely helpful and professional.
richard r | Overall ExperienceNo RAMPS! How are you in the moving business and dont think to add ramps to your facility!!?! Staff is trash, seldom, and rarely at desk when needed. The intercom/doorbell doesn’t work or so the employee claimed. A staff member might be there but there’s no body home. The poor costumer service is why I took all my stuff out of storage and closed my account. Terrible, terrible, terrible place. So bad, that when I was waiting for so long as others came to book a truck, I told them how much this place sucks and they’re better off going to the uhaul up the street.
emely m | Overall ExperienceEli was very friendly and tried his best to help us, going so far as to stay late in order to help us out and showing us how to access the unit when we were confused. I truly have no complaints with him. However, he was new on the job and under-trained. He did not know how ro answer basic questions about the size of units, nor could his manager when he phoned her. I rented a 4'x10'x10' unit, assuming that these referred to the length, width, and height of the locker. When I arrived, the unit was 6' tall. The deceptive advertising of a 10' tall unit meant I had to rent a different unit at a greater cost. It was simply impossible to fit all of our belongings in the smaller-than-advertised unit. Nowhere on the U-Haul website is it made clear that a "10' tall" unit could be as short as 6'. I am extremely dissatisfied with the lack of clarity regarding the size of units, and I will not be renting storage here again.
ALLISON F | First ImpressionsThe facility needs to be updated.
Kaliah H | First ImpressionsGreat a pleasure
Francis P | First ImpressionsI am supposed to be refunded my last payment you took because I drove 2 hours or more to pick up my storage and the elevator was broke. I still have not received the money in the bank.
COREENA O | Overall ExperienceAlanna was super helpful and super friendly. Excellent service!
Benjamin K | First ImpressionsGreat place to rent a truck and store your stuff thank you for a great stay.
Daryl O | Overall ExperienceI rented a room and was getting free lock as promised. Now I go there and they say my room is "having issues" and they changed it to one for same price EXCEPT I'M being charged a $22 payment on the day I move in... That is ridiculous....
thomas c | Online Move InBest Storage place and awesome employees
Sandralee C | Overall ExperienceThis particular location Is very professional and helpful. The manager Manny Campos was very knowledgeable and his staff was really informative about the place too. I overall enjoyed my experience with this U-haul location and would recommend their business to others.
Casey C | Overall ExperienceThe manager was very professional and the staff were just as good. They are doing a great job at this particular location.
Casey C | Overall ExperienceManny Campos is an authentic professional person. How he manages the place is outstanding. He is very helpful, understanding and has patience. He takes time out to truly help each and every individual, even in the mist of busy hours.
Casey C | First Impressions