It says access 5am but they don’t open till 9am
Rashawn R. | Online Move InSelf Storage Units in Cambridge, MA, 02139
U-Haul Moving & Storage at Central Square
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Storage Customer Reviews
- 3.5 Average Customer Rating
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Out west I can do everything online to rent an unit I think it will be great if we can do this out here to Thank you
Matt N. | First ImpressionsThe storage facility is only open when the store is open, which means 7am-7pm most days. That's different than the listed hours (5am-10pm) for storage access, and especially different on Sundays when the unit is only accessible until 5pm. At no point was this communicated to me and I found myself unable to access things with a fully packed car. The early hours suck as is, but it's especially bad that they're not communicated to you in any way.
Luke N. | Online Move InCustomer service was pleasant and efficient.
GRACE U. | First ImpressionsThe storage space I got doesn't correspond to the one I rented... I rented a 4'x8'x4', but when I arrive I find that half of it is obstructed by a huge pipe. When I go ask the front desk about it, they tell me that I got a 'bonus' unit (hence the reduced price), but I was never told it was smaller when reserving it online nor when getting the receipt through email.
Pierre L. | Online Move Instaff were all very friendly and helpful. please give them a raise, they deserve it.
COLE G. | Overall ExperienceWe no longer need storage (finally finished a renovation) but would gladly use this facility again if needed, and will recommend to others. Thank you for keeping our stuff safe, secure, and undamaged for the past 4 years!
Lauryl R. | Overall ExperienceMr.Cruz and Mr. Ezekiel were so helpful. Answering all my questions and advising me on unit sizes, vehicle return and accessories to assist my move. Having relocated half way across the country, coming home, these gentlemen exemplified exactly what is great about Cambridge and its people. I will recommend this facility and its fabulous staff every opportunity i can. Bless you both and thank you.
Andrea H. | Overall ExperienceA good place for storage.
kimball P. | Overall ExperienceTerrance made the move in process easy and pleasant. He was able to quickly answer my questions and when I needed a bigger unit (the one I reserved was too small) he made switching units, easy, painless, and fast! Terrance says the reason I will recommend this U-Haul location to anyone looking for storage!
Elan W. | Online Move Invery bad experience
sameh t. | First ImpressionsThe stuff is really rude, especially during moving out.
Pavel L. | Overall ExperienceU-Haul so close to MIT is fantastic. I would absolutely recommend it to anyone at MIT as the best and most convenient choice for summer storage. Thanks, Curt!
Freddie S. | Overall ExperienceThe ramp for loading & unloading is very small it needs to be monitored better so everyone has access. At times people leave there vehicles along the ramp although they’re not actively loading or unloading
BARTHOLOM R. | Overall ExperienceThe online portal is hard to use. I tried to set up autopay multiple times, with it looking like it worked each time. However, it did not work, so I was charged a late fee. Would appreciate if this worked as claimed.
AMY L. | Overall Experiencequick and to the point and helpful.
Dionilda M. | First Impressions