Only upon arrival, we were informed our reserved rental unit was not available and we would have to choose other units. I don’t know why we were not informed of this prior. We had to settle for another offering but this only offered heat instead of the desired climate control. This was fine for now but the heat was clearly not working in the rental building. We were also not allowed a price break to compensate for the inconvenience, or much flexibility. I did acknowledge the heat issue with the staff, who indicated they would contact the manager. Have not been back yet to check on this, but will soon. Staff was friendly but not too helpful in this experience for us. Overall, disappointing

Excellent storage and great service. Great people.

Jerome was very courteous and efficient.

The storage unit was very clean and very accessible. We appreciated the moving carts that were there for us to use and the large capacity of the elevators.

U-Haul phone app was really helpful to make the checkout process very easy and quick. Storage facility was very nice and clean and easily accessible. All staff were very helpful for my original rental and the change I made when my needs changed as well as my final checkout.

I have been immensely satisfied with both the quality of the storage facility and the staff. With the need to keep my units for a time even after a move to a different state, I felt comfortable knowing that U-Haul can track any entrance to my unit. Jerome, the manager at my location, has been exceedingly knowledgeable, professional, and goes above and beyond in service to all of his customers. Kudos to Jerome and U-Haul!

Thanks for the years of great service....i definitely will always recommend your business to my friends and relatives. Thank you!

This facility was just what we needed as we transitioned homes and needed some extra storage for a time. Very pleased with the facility, staff and services and we would use again.

Clean, safe, secure. Friendly helpful staff.

Everything was great. Would definitely recommend to others.

Very amiable and helpful agent.

Jerome and the new trainee were very friendly and helpful

I reserved a unit online 2 weeks ago. When I went to pick it up, I was given a unit much smaller than my original reservation. I was told they were over reserved and that there was nothing else that could be done. I immediately checked out of my unit and demanded a refund. The manager was not the nicest and kept blaming the error on the internet system. This was a huge inconvenience as I needed to begin moving into my unit on the day I picked it up. I will not use uhaul ever again for this reason. Very disappointed!

Indoor storage was great. You have a card to get in, there are sliding doors and carts for convenience. Very clean and the temperature is controlled which I liked.

Climate controlled storage is great. Easily accessible, handy carts and elevator. Still renting, but dropped down to one unit now with reduced storage needs for now.