I am disappointed with my experience with U-Haul’s storage business, especially the limited assistance available when customers lose or have stolen keys and face potential security compromises. As a storage customer, I expected to have access to a reasonable, clearly communicated process for resolving a lock-and-access problem. Unfortunately, when I lost access to my storage units, the assistance available to me was insufficient to resolve the situation. The lack of a practical solution left me unable to access my belongings and ultimately led me to abandon the storage units. I understand that storage facilities must maintain strict security procedures to protect customers’ property. However, security policies should be accompanied by reasonable procedures that help authorized customers regain access when keys are lost or stolen. Customers should not be left feeling that they have no viable options when an access issue arises.
Earl L | Overall ExperienceSelf Storage Units in Milwaukee, WI, 53233
U-Haul Moving & Storage at State St
Services at this Location:
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
-
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$109.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $109.95 Per Month
1 Unit Left!
Storage Lockers
-
Small
5' x 5' x 6'
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
-
$39.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- Climate
1-Year Price Lock
Monthly price remains the same for your first 12 months.
- Rate:
- $39.95 Per Month
2 Units Left!
Services at Other U-Haul Locations
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkThe world knows you all
CASTELLA L | First ImpressionsVery clean and friendly staff. This could be considered a rough part of our city, yet, I never felt unsafe. They are really good about keeping a safe and secure environment there. impressive. I definitely will be recommending this location to friends
Myra J | Overall ExperienceAlways treat the community with respect!
Tolonda C | Overall ExperienceNot in the nicest area of town but the facility was well maintained and the inside secure and easy to use. There were people begging for money on one occasion while trying to move belongings in which I felt uncomfortable with, but that was in the alley adjacent to the facility so not sure they could do much about it.
Chad A | Overall ExperienceThe clerk was super nice and helpful.
Chad A | First ImpressionsVery professional and courteous attendant worked with my family to satisfy our moving and storage needs.
REBA B | First ImpressionsFavorite Uhaul place
Delando M | First ImpressionsIt was rat poop inside the unit, like everywhere. That was so disgusting.
TORIA G | First ImpressionsPoor customer service rats and bed bugs
Darrell W | Overall ExperienceVery good worker at the store
maddie l | Overall ExperienceGreat
maddie l | First Impressions