The staff was a not rude, but they were not friendly at all. All the interactions I had within the store left me feeling as if I had inconvenienced them by asking questions. There answers were always short and felt like I was annoying them. If this was a one off time it wouldn’t have bothered me at all but over several months and many interactions it never changed. Once again they were not rude or mean, it was just not a positive experience and always left me dreading having to interact with the staff, they didn’t seem very happy. Other wise, it was great. The cleanliness of the on-site restrooms was 5 out of 5 stars, my wife and I were very impressed that it was always so well maintained and clean!
jennifer m. | Overall ExperienceSelf Storage Units in Newark, OH, 43055
U-Haul Moving & Storage of Newark
Services at this Location:
Features Available at this Facility :
Available Units (All Sizes are Approximate)

U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Recieved my swipe card went and got a load of things to put in unit and the swipe card kept saying access denied. Tried contacting GM via email and phone and got no response. We got there 5 minutes after the building closed at 7.
KATHERINE S. | First ImpressionsProblems with my reservation. Even though I reserved unit months ago. I had to take a unit double the size in which I needed. Problems with my access code. Computer not cooperating. Staff was very helpful this was not their fault.
Felix A. | First ImpressionsCompared to other similar storage spaces prices are a little high
Randy N. | Overall ExperienceI already have recommended your facility
linda w. | Overall ExperienceMy unit had a water leak of some sort, door was a fight to get open all the time and when you called in and asked questions no one knew how to answer them or even seem liked they cared but over all my stuff was safe and not broken into!
RYLYND J. | Overall ExperienceOverall great experience the workers was on it and knew all the answers to my questions, this is how a business is supposed to run and operate
Otis V. | First ImpressionsI've been meaning to leave a review but have been to busy too. This UHual is the best one I've been too, I feel like after explaining what I was going through at the time and the issues I was having with another storage facility they were able to help me out by getting me a free month on a unit without renting a truck, which was beyond helpful. Then after the month went by and I found a place and the 1st unit I rented I only needed it for a couple days, the SM, Rob, was able to help me out by crediting some of the amount from the 1st unit that I didn't need amymore on to the 2nd unit I did keep. Overall this was a very helpful, understanding and incredibly nice staff. For any truck rental and storage needs this will be the first location I will think of every time and will always recommend it to anyone who would need the kind of services they provide. This location definitely deserves recognition.
Brendan P. | Overall ExperienceThe only thing missing from being a perfect experience was not having the original requested (and I thought-reserved) 2 10x10 climate controlled units available. It was more than a little challenging to have 3 small units so far away from each other.
PATRICIA T. | Overall ExperienceUnits are dark. Wondering if there is electricity in there for a light?
sarah p. | First Impressions