To many trucks and too much congestion. A little upset inconvenience of not being able to leave the trailer we rented. We use the trailer and was given the run around, different U-Hauls to take it to I could not unload my items until I found an U-Haul store that would take the trailer. Big Inconvenience for me and my ill husband.
Tanya C | First ImpressionsSelf Storage Units in Norcross, GA, 30093
U-Haul Moving & Storage at Jimmy Carter
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- 4.0 Average Customer Rating
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Was dissatisfied with my truck experience yesterday. It was a hazard and I could have been in a accident. Do to there lacking of checking there equipment.
Quincy N | Overall ExperienceI call so many times and you can't talk with nobody
sorin m | Overall ExperienceSome of my things were missing out my storage it had different lock on it which they could not explain
DONNA F | Overall ExperienceVery good
Alexander M | Overall ExperienceFrom renting a unit for over 12 months with no lighting inside of my unit, my code for entering my unit consistly failed to work, the staff kept mentioning that they supported have fixed the door issue.
dale w | Overall ExperienceThe unit wasn’t emptied, full of trash. Had to wait 10 days before it was cleaned!!!😨. Was offered an additional free month for inconvenience, but never received it. Was denied access after the first month. Repeated visits and asking for management was futile. They were never there and never returned any of my calls. Terrible terrible customer service. Staff told me that they don’t want to get involved with my situation and never helped me
Alvaro J | Overall ExperienceI missed a few payments and when I talked to a uhaul representative I was told I had till June 12th to get current with my payment. I was completely prepared to do so on the 12th, only to find out my unit was auctioned! I've tried emailing and contacting the store my unit was located with no reply!!!
Douglas S | Overall Experience