Steve the manager rocked it Happy New Year. Excellent 👍.
BRAEDEN J | Overall ExperienceSelf Storage Units in Phoenix, AZ, 85006
U-Haul Moving & Storage at Phoenix Airport
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Customer service was excellent my experience was the best
BRIDGETTE G | Overall ExperienceThe staff was outstanding from start to finish.
MATTHEW T | Overall ExperienceThank you. Will certainly come to your location again if and when I need your service
Jennifer S | Overall ExperienceI had an outstanding experience at U-Haul today thanks to Nathaniel and Steven. 🌟 Nathaniel took the lead in helping me and truly went above and beyond, while Steven provided excellent support every step of the way. The level of customer service they both delivered was absolutely amazing top-notch in every sense. I honestly haven’t received service like this at a U-Haul before. They were professional, attentive, and made the entire process smooth and stress-free. Nathaniel and Steven are shining examples of what great customer service should look like, and they deserve to be recognized for the incredible work they do. Highly recommend this location because of these two!
Ubong A | Overall ExperienceMuy buen servicio y calidad
EDESON A | Overall ExperienceThis was an amazing location for storage and all the staff were amazing especially the manager. Very professional and accommodating and super sweet. Also Nate was amazing and his friend they even helped with some heavy furniture,they have an amazing staff here who truly cares about people and making sure your possessions are safe. I am a very very happy customer 🧡
AMBER P | Overall ExperienceMuy buen servicio
EDESON A | First ImpressionsMr. Tim Leach, (U-Haul Phoenix Airport) provided me and my family with professional customer service on moving our belongings out of storage (Aug 23, 2025) one-way to Los Angeles, California. Also, I want to say “Thank You” to Mr. Terrence Houston Jr., Phoenix Airport U-Haul for providing such wonderful service since my move-in (January 24, 2022) over the years. Appreciatively, G Jackson
Gladys J | Overall ExperienceN/A
Jesse M | Overall ExperienceI am very pleased with the storage and with Terrence he is an awesome general manager and also props to David canez he does an excellent job on the storages I work for uhaul and also will get storage whenever I need one I am honored to be part of uhaul family
Tim L | First ImpressionsWell you can start by wiping down the water off the pavement of my storage
Jesse M | First ImpressionsOnly thing I wish they had was a elevator. Boo hoo
William P | Overall ExperienceI’m pretty stressed about having to use a storage facility. U-haul has always been a name I know I could trust so I went with what I felt familiar with and the fact that the 24th St U-haul location has always been there, I felt confident that it won’t go out of business and leave me hanging. Tim, the associate that assisted me with check in was extremely helpful, friendly, and courteous to my anxiousness about using a storage facility. He answered all my questions in a professional manner and was patient with me when I asked questions twice. I highly recommend this and all other U-haul services because it’s a trustworthy and professional company and their employees give you the friendly professionalism thats many times needed when you gotta move or store all your stuff. Thank you, U-haul and Tim at the 24th St and Mcdowell location.
Erika N | First Impressions