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Kevin R | Overall ExperienceSelf Storage Units in Phoenix, AZ, 85006
U-Haul Moving & Storage at Phoenix Airport
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There are no rooms available online at this time.
Please call or visit us to inquire about additional inventory at the location or try one of the other nearby locations below.
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U-Haul Moving & Storage of Biltmore
2626 E Indian School Rd, Phoenix, AZ 85016 View Available Units2.1 miles from this location -
U-Haul Moving & Storage of Downtown Phoenix
410 S 2nd St, Phoenix, AZ 85004 View Available Units2.8 miles from this location -
U-Haul Moving & Storage at Papago Park
4950 E McDowell Rd, Phoenix, AZ 85008 View Available Units3.2 miles from this location -
U-Haul Moving & Storage at Broadway Curve
3425 S 40th St, Phoenix, AZ 85040 View Available Units4.0 miles from this location
Storage Customer Reviews
- 4.5 Average Customer Rating
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The customer service rep (Serena) was really nice to work with, after that most other items ere frustrating. I booked the facility on-line a number of week ago. Upon arrival I was informed that the unit was not available and their policy was to only hold a unit for 24 hours. It was frustrating and does not make sense that I was never informed the unit I booked was no longer available. I appreciate Serena working with me to come up with a solution. I was able to move my daughter’s items in prior to departing town early the next morning. U-haul needs to look at is rules related to online booking and informing customers if there are any changes. My customer experience was not a good one.
darrell w | Overall ExperienceEveryone was terrific.
DAVID A | Overall ExperienceOn the whole, I'm happy with the experiences, however there are a couple issues that can be improved. 1) I'm aware that I must check in and out each time I visit the facility, however the access gate seems to get easily confused as to whether I'm signed in or out. When I left on Sunday, I closed the door, got into my vehicle and started to the exit gate, but remembered I left something in the storage unit. I went back to the door, but it would not sign me in. I went to the access gate and tried my code there, and it did not respond. I went back and forth a couple times and it did not respond - I had to call the office to come open the gate. 2) I am in unit 1010 - the bathroom is out of order there. I assume that will be repaired and made available?
Kevin W | Online Move InGreat staff and very polite and helpful.
David B | Overall ExperienceThe staff is great and very helpful and friendly
David B | First ImpressionsGreat team!
Genesis S | Overall ExperienceThe young woman and man that assisted me were very polite and professional…glad I stumbled upon them by accident….
UNITA K | First ImpressionsOver charge me. First time in years
Sharon Y | Overall ExperienceTerrific
DAVID A | First ImpressionsLighting was often out. Constant price increases inspired me to look for alternatives.
Alexander F | Overall ExperienceEveryone we dealt with was very helpful and professional
JIMAL T | Overall Experience