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kimberly g | Overall ExperienceSelf Storage Units in Portsmouth, VA, 23701
U-Haul Moving & Storage at Airline Blvd
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Very convenient. The space is 5X10 and it fits my needs very well. The assistant manager was very helpful and friendly. Steven was very helpful as well.
GERRY G | First ImpressionsThe staff was all very friendly and helpful. Storage access was easy and everything felt safe in the unit.
TRAVIS B | Overall ExperienceI should have gotten insurance. My things had mold on them.
Mandisa B | Overall ExperienceNone
Jackie S | Online Move InThank yall for going the extra mile for me and mine.
katrina B | Overall ExperienceThe tall dark skin guy needs a raise he’s soo sweet
Kareiesha O | Overall ExperienceI do NOT like how U-Haul kept increasing the storage fee. If the company wouldn’t have done that I would still be renting the space. I think this is not just U-Haul but an industry-wide practice. The staff at this location is/was very helpful and courteous and all interactions with them were pleasant. It is the company practice I have a problem with. The facility was always kept clean even if it was a bit tight sometimes this winter navigating a vehicle behind the gated area with all the U-Haul trucks parked there. I understand the necessity for protecting their assets though and find no fault with them for that. It wasn’t like that in the warmer months so I suspect that most people aren’t moving in the winter and the crowdedness will be remedied in the Springtime.
Tanya N | Overall ExperienceThey are really good people
Martha J | Overall ExperienceGM was great and fast on getting my a unit!
CRYSTAL P | First ImpressionsExcellent customer service and a pleasant atmosphere. Both gentlemen were very knowledgeable and very friendly!!!
CYNTHIA B | First Impressions