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TIFFANY H | First ImpressionsSelf Storage Units in Roanoke, VA, 24017
U-Haul Moving & Storage at Airport
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Store manager always has a nasty attitude & Jasmine never talks to me directly always to her coworkers. The crew is very unprofessional and very rude. I will never use Uhaul again for any purpose. I was also unable to pay online because the associate that moved me into storage spelled all my information incorrectly after I gave them the correct information. This was very lazy and inconvenient for me. I wouldn’t recommend Uhaul to anyone ever again! These people ruined the Uhaul experience.
DAESIA C | Overall ExperienceNicole, Jeremiah, Trish and Greg are just the greatest people! So kind and helpful and very supportive in moving with suggestions on the best vehicles and storage solutions (even the best boxes for packing). It’s a pleasure to see them when I arrive - always! They represent U-HAUL in the highest quality level. Well done Hershberger U-Haul, Roanoke VA! Jessica
jessica h | First ImpressionsCouldn't get into lot cause the gate does work
michael b | First ImpressionsVery pleased.
JONATHAN P | Overall ExperienceAwesome
ODELL W | First ImpressionsAfter being told by 2 different U-Haul employees that if I used U-Haul storage I would get 3 months free then when I check into the unit they tell me they can't see my reservation and it's only 1 month free. So someone has lied to me. Then I see a $149 charge to my bank when nothing was to be charged to my bank but a different bank. This is the worst service I have ever received from uhaul. I don't think I will use U-Haul again because what they tell me is contradictory and lands on me as not being an important customer.
paula j | First ImpressionsGreat staff.
MELVIN L | First ImpressionsGreat service great people
KEEYAH S | First Impressions