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THOMAS B. | Overall ExperienceSelf Storage Units in Saddle Brook, NJ, 07663
U-Haul Moving & Storage of Saddle Brook
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Lourdes employee there assign me a storage unit and two weeks later i got to the storage and all my belongings were out in the hall where anyone had access to my things and staff supposely didnt know who they belong too. My kids laptop was stolen and Two sneaker boxes which one contained lysol cleaning wipes and the other had a pair of new jordans. What they did to clear it up was assign me another unit and told me Carlos would reach out in regards to my stolen property and till now I haven't heard from them so i removed my things. They have cameras, they could of viewed but seems like they did and covered it up. Im just wondering how would they have felt if this was to happened to anyone there or anyone else in general.
Yajaira C. | Overall Experienceperfect
Humberto F. | Overall ExperienceI specifically asked if there was an elevator and I was told yes. I would never rent a storage on the 3rd floor with no elevator. I did not feel like the wooden doors with no seal would protect my things properly. The building has no climate control at all. I was booked into a proper storage quicker than I had access to unpack and thank God.
Samantha D. | Online Move InThe employees lie about available trucks so they can charge more money for one way rentals. Total scam. They told the same lie to multiple customers who had reservations for 26 foot uhaul trucks that were to be returned to the same location that day. They had a ton of one-way 26-footers though.. it’s understandable if they need a truck to be local for future reservations.. but to say that a truck can be returned to any location in the united states…. Except theirs…. “Because of policy”… is a lie that is meant to take advantage of customers and make more money. Uhaul is not military friendly… find a better, more reliable, and respectable business.
David G. | Overall ExperienceI’m a little concerned. I was just about to purchase a lock for the storage unit but was informed there would be a lock provided in the unit. However when I went to put my belongings in the unit there was as no lock provided, just a rat poison box. I then had to drive an additional 34 miles at 11:00 at night searching for a place to purchase a lock. I was also told the unit was large enough to accommodate a king size mattress and a few boxes, that was also incorrect as the unit was not large enough to accommodate the mattress. I am over all unsatisfied with the service to this point.. The staff thus far have been polite.
John M. | First ImpressionsKudos to Alex Green and his staff. Very professional
GAIL N. | First ImpressionsThe staff were very professional and extremely helpful. We had a very good first time experience. Will use again and recommend to friends.
Mark S. | First ImpressionsAlex Green, the new General Manager of this location is great and professional! He addressed an issue of mine quickly and efficiently. I recommend this storage unit to others.
Klara S. | First ImpressionsI had young lady the phone 12-31-22 she answered all my questions very polite. Sunday January 1st another young lady help me with everything very pleasant person. Excellent staff
pam h. | First ImpressionsYoung gentleman up front was super knowledgeable
JOSE M. | Online Move In1) cuando rente me dijeron que era en el 2do Nivel y resulta que el A41 está en el 3er nivel y nunca me dijeron de cómo puedo subir mis cosas. 2) Tuve que utilizar las escaleras y luego las rampas para subir mis pertenencias, Ósea no tienen ascensores de cargas. 3) Mi cuarto tiene una viga casi en el medio.
Humberto F. | Online Move InWaited two hrs for them to find me in your computer. The woman didn't seem to know what she was doing. She waited for someone to come back to her instead of calling someone. Place was clean. Truck was very clean and drove fantastic from Florida to Lodi. If I need a truck again I will get in touch with you. Thanks
Mary C. | First ImpressionsGreat
Suzette T. | Overall ExperienceIn regards to the storage unit when I first tried to have people in the store help me they were unable to. When I went online I booked a 2nd floor Room and still managed to get on the 3rd floor! And it is a little ridiculous that floor 2 and 3 have to first go up stairs when I asked for help they say their is a ramp but the ramp starts on the 2nd floor where I was supposed to originally be not up the stairs and up a ramp..... I will never rent from this place again have a life or something
SCOTT N. | Online Move InThe only think I wish I had first floor area😊
HILDA F. | First ImpressionsDevin was a huge help ! Very polite and patient. You should Keep him around
bianca W. | First Impressions