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SHARON G | Overall ExperienceSelf Storage Units in Salt Lake City, UT, 84107
U-Haul Moving & Storage of Salt Lake
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What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 4.5 Average Customer Rating
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Customer Service has been exemplary!
SHARON G | First ImpressionsThe staff on location are not at all friendly or professional. An older lady was yelling and being very aggressive and disrespectful to customers who were renting trucks, trailers, and trying to access the storage. I would definitely recommend instructing the staff on customer service and respect. Rude and unprofessional behavior should not be tolerated or allowed. VERY VERY DISAPPOINTED IN THE BEHAVIOR OF SOME OF THE STAFF.
Joshua C | Online Move Inel personal son muy atentos yo estoy santifecha con el servicio que me dieron en el futuro que nesesite volveré con ellos gracias
maria p | Overall ExperienceAmanda Jean was very helpful explained everything to me and made sure I was satisfied
BETTY B | First ImpressionsI made a reservation for a storage unit on the bottom floor ahead of time. When I got to the location, the staff member was not able to locate my reservation. She ended up giving me a different unit. I was on the top floor and far away from the front door, which was the exact reason why I had called in ahead of time and reserved a unit. I will say the girl was very sweet and tried to be helpful. She was also honest about the fact that she didn’t really know what she was doing and told me to call in the next day or come in and another staff member that would be there could help me locate a unit that would work better for me. I ended up getting a different unit so everything worked out. 😀
EMILY B | First ImpressionsI had no trouble with my unit, all staff was super helpful and friendly.
Emily H | Overall ExperienceGreat experience and was quick process.
DAVID H | Overall Experienceno elevators for 2nd floor storage. overall it’s ok and decent location.
FRANCIA G | First ImpressionsI will only use uhaul for my moving and storing needs. Thank to Jeremy and Angela for not only being hard dependable workers but they listened to me during my struggles during this time. I appreciate all you do for me
TAMMI T | Overall ExperienceThe old boxes from the trucks is a good idea and I love that they are being repurposed but not having them gated seemed insecure to me. Only because I come from Albuquerque NM where I lost all my tools from a storage facility.
DAVID R | Overall ExperienceNice job providing a storage unit Fast and efficient
RAFAEL S | First ImpressionsThe general manager Jeremy went out of his way to not only listen to me but helped me with what he could. Staff was friendly and respectful. Any contact I had with them was remarkable. I appreciate them making it possible for me to move into a smaller unit and explained and walked me through it.
TAMMI T | First ImpressionsNo lighting in the units, very dark. Jeremy Johnson & Dixie are 5 star. Your lucky to have them on your team
Sue A | Overall ExperienceJeremy, the manager in Salt Lake City’s facility, was above and beyond phenomenal in customer service. He was such a delight and kind person to experience. He made my whole U-Haul experience.
M I | Overall ExperienceThe whole staff is absolutely amazing!!! They went out of their way to make sure I was taken care of. Thank you so very much!!!!
Robert D | First ImpressionsThe General Manager Jeremy, was very Professional, welcoming, respectful and very helpful, I am very happy to come across people like him very knowledgeable and must important to me not judgement of others I could see he has lots of experience and lots of people skills, thank you very much for hiring people like him.
VIOLETA M | Overall Experience